Yoga Insure Reviews 

16,899
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 3,416 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers report excellent and helpful staff across interactions, with frequent praise for quick and efficient issue resolution. Reviewers appreciate the supportive nature and professionalism shown by agents, leading to feeling confident in their coverage. Conversely, a small portion of people felt issues regarding the service periphery, such as difficulty navigating automatic systems or aspects of emergency assistance. Some people also felt that clarity about policy exclusions, like windscreen cover, needed more emphasis when policies are purchased. Additionally, minor concerns have been noted regarding the accessibility of support, with some mentioning time constraints on available assistance.

What people talk about most

Staff

Customers had positive experiences with staff, praising the helpfulness and efficiency of the live chat team.... See more

Customer service

Reviewers highlight positive aspects of customer service, particularly praising the helpful and efficient... See more

Service

People report positive experiences with service, highlighting fast, efficient, and polite assistance from... See more

Response time

Reviewers express great satisfaction with response times and fast support. For example, customers report that... See more

Price

Clients share ambiguous opinions on price, as experiences vary significantly. Some consumers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just dealt with Brad through the Chatbox &... what a star !!! He totally understood my concerns & queries & was sooo efficient & concise with his answers & advice. If only all Chatbox agents could be... See more

Rated 5 out of 5 stars

Needed to clarify some points on my new home policy - tried the chat feature which didn’t connect me to an agent, but took the WhatsApp option. Connected to Shanice who quickly resolved both queries -... See more

Rated 5 out of 5 stars

This will be my third year of insuring my car with Yoga. I am now a Gold member which has given me a lot of extras for free. I can highly recommend Yoga as a car insurer as their price for car insur... See more

Rated 5 out of 5 stars

Had a live chat with Charlie D, who was extremely helpful with the issue I was having proceeding through website. He was very helpful & efficient confirming all my details and the prices, after licens... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(16,899)

3,352 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Great customer service

Needed to change my card number for renewal of car insurance. It's all done online and the screen to do this wouldn't open. Got on live chat with Brad who sorted this out for me quickly.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

WhatsApp conversation with Shanice

Needed to clarify some points on my new home policy - tried the chat feature which didn’t connect me to an agent, but took the WhatsApp option. Connected to Shanice who quickly resolved both queries - great service!

August 20, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I used the live chat after a problem…

I used the live chat after a problem processing my renewal payment through the app. I spoke to Jack who was very helpful. He quickly resolved the problem so that the payment could go through and was very efficient.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

I needed a change to my existing car…

I needed a change to my existing car policy i.e. a private plate change and Brad looked into this and changed it for me. Through the whole process Brad was very helpful, courteous and efficient. Even pointed me in the right direction on how to get a home insurance qoute.
Thanks Brad for all your help you are an asset to YOGA.

August 14, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

Spoke to charlie today very helpful and…

Spoke to charlie today very helpful and polite this was on their " Chat" line.Sorted my query very quickly.
I must say I didn't realise you can't ring them which is annoying especially when your policy doesn't show up on their website 🤔

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Happy Days...

Just dealt with Brad through the Chatbox &... what a star !!! He totally understood my concerns & queries & was sooo efficient & concise with his answers & advice. If only all Chatbox agents could be as bloomin marvelous... Another year of happy motoring with Yoga. Thank You Brad - much appreciated,

August 19, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Thank you to Charlie your agent

Thank you to Charlie your agent. I thought I had made a mistake when trying to add a driver to my policy and was concerned that I had somehow made an alteration to my policy. Charlie assured me not to worry and that my policy was the same. Thank you Charlie I can now go on holiday without worrying about the Police stopping me!

August 19, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Arrears Dispute

I had a request for an inflated arrears payment, which was disputed by me. After prompt and very polite correspondence with Brad he was able to identify the issue and rebate me accordingly. Great, polite, prompt service- thank you, I would recommend.

August 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look