Just dealt with Brad through the Chatbox &... what a star !!! He totally understood my concerns & queries & was sooo efficient & concise with his answers & advice. If only all Chatbox agents could be... See more
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Live Chat with Jack Great, Professional Service
I have just been on to the Yoga Insurance Portal to renew my insurance, but I wondered if I would look at a few areas as I wanted to stay with Yoga for another year rather than jumping ship. I went onto the Live chat and I was corresponding with Jack. He came back to me very quickly and was incredibly helpful. He suggested re-quoting and checked my insurance needs with me. We ended up with a better price and me staying with Yoga which was a great solution. I will definitely use the live chat again and I hope everyone is as helpful and informative as Jack was. Great service.
Had to cancel my insurance policy with…
Had yo cancel my insurance policy with yoga Jack was very helpful and sorted everything without fuss
I needed a document and Jack provided…
I needed a document and Jack provided it for me immediately.
dealt with Jack A
dealt with Jack A, all sorted clean and efficient thank you
Brad was so so helpful thank you
Positive feedback for the help.
Very, very helpful and confirmed everything I needed to know and do. Thank you very much.
Amazing service from Jack on line
Amazing service from Jack on line. He guided me through the process of changing my vehicle for the insurance. He was very thorough and explained everything clearly to me. He was also really friendly! I have always had good service from Yoga Insure and he is certainly a credit to the company.
Brad answered my questions but made…
Brad answered my questions but made assumptions about it. So initially answered my question based on his assumptions. Which didn’t Mach my current circumstance.
I struggled changing my policy on line…
I struggled changing my policy on line but thankfully Jack was on chat and he was super helpful 👍
Spoke to brad he was excellent with…
Spoke to brad he was excellent with helping today
I was on a live chat with Charlie…
I was on a live chat with Charlie updating a few details on my policy and we got it sorted quickly and efficiently. Very happy with the service
Ami dealt with my query and was…
Ami dealt with my query and was excellent and very helpful
Amazing response
Amazing response. No messing..and a great tone to his messages! Lovely guy thank you
Ami was very helpful answering all my…
Ami was very helpful answering all my questions.
Jack was very helpful and answered all…
Jack was very helpful and answered all my queries.
Communicated with a very helpful member…
Communicated with a very helpful member of staff called Ami who was able to answer my query. However, I may not have had to bother her if the website had been more informative. I wished to add a driver to my policy but was unable to do so online. The Chat Bot was unhelpful so I had to wait a day to get hold of an actual person, as they are only available for a few short hours a day. They advised there was an age limit on drivers for my policy and that was why I couldn't add them due to the driver I wanted to add being too young. This should have been flagged up as soon as I entered their details online, saving my time and the member of staff.
Charlie D was great helped me with my…
Charlie D was great helped me with my query and changes plus added a breakdown cover and highlighted what the benefits were
Thank you Charlie
Brad from Yoga insurance helped me…
Brad from Yoga insurance helped me change my car and reg all over chat very easy to deal with thanks again Lynn
Spoke with Ami on the 21/08/26
Spoke with Ami on the 21/08/26. Was able to answer my query with no fuss and the whole experience was straight forward and everything explained to me clearly. They have always been flexible especially around payments and any hardships you have.
Spoke with Ami today
Spoke with Ami today. very helpful and a great service.
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