Yogamu Reviews 

269
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers had a great experience with this company. Customers consistently praise the staff and teachers for their passion, helpfulness, and supportive approach. Many highlight the exceptional customer service, noting quick, kind, and knowledgeable assistance, often mentioning specific individuals. The user experience is frequently described as smooth, easy to navigate, and flexible, with comprehensive and well-structured self-paced courses. However, some customers also noted significant issues with product delivery, reporting missing curriculum, unlaunched courses, or non-functional links in workbooks. A few other people also felt that customer service was unresponsive, with repeated attempts to contact support going unanswered or leading to unhelpful responses.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and efficiency.... See more

Customer service

Customers report positive experiences with customer service, highlighting that support agents are quick,... See more

User experience

Users describe positive interactions with user experience, consistently reporting that courses are well-laid... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction with courses... See more

Service

Reviewers mention positive feedback about service, describing it as fast, reliable, and helpful. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can not relate to the few negative experiences of my fellow students. Every issue i have raised was dealt with within 24 hours via the chat. The material is challenging, thorough, and... See more

Rated 5 out of 5 stars

I have so much joy and enjoying the course. I purchased several courses and they gave me 1 free course because I bought more then 3 course. I am now certified Meditation teacher and Breathwork facilit... See more

Rated 5 out of 5 stars

I had a great experience with Yogamu! Their support team was incredibly helpful and patient, guiding me through the process and helping me choose the right courses for my goals. Everything was clearly... See more

Rated 5 out of 5 stars

I am so grateful I learned about yogamu a few years ago. I'm a yoga teacher and I reached out to them about their scholarship program. Gaurav in customer service helped me through chat. I'm so excite... See more


Company details

  1. Yoga Studio

Written by the company

We are a leading yoga and meditation school.


Contact info

4.2

Great

TrustScore 4 out of 5

269 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(269)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Gaurav

Gaurav was very helpful. My questions were answered quickly and though we were only typing I felt Gaurav cared about my concerns.

January 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Love Yogamu

I’ve been taking classes on and off since 2019/2020, the curriculum is in-depth and pretty easy to follow and their customer service is always helpful.

Sometimes it does take a few days to get issues resolved but I haven’t had an issue with them getting stuff corrected. Legit just had an issue corrected in 20 minutes via their live chat.

January 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent tech support!

I had a question regarding my course access and Yogumu customer service was wonderful. Gaurav helped me quickly and was so pleasant to work with. I highly recommend Yogamu!

December 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. After registration based on an upgrade membership status the classes and courses available were not showing on my student courses. They fixed the situation and have provided guidance any time I reach out to them.

December 20, 2024
Unprompted review
Rated 4 out of 5 stars

FAST RESPONSE

I was unable to retrieve any of my classes from"My Course". I sent a message from the chat box and was quickly helped. Great customer service and knowledgeable. Problem was solved.

December 16, 2024
Unprompted review
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Rated 5 out of 5 stars

I have been with this school for a year…

I have been with this school for a year and I have learned so much. The courses are informative and quality material. The instructors are professional and knowledgeable in their perspective fields.
The courses offered here are exciting. I want to learn them all; so, it is helpful that they are self-paced. I can go in on my free time and learn as time permits.
Once, I was missing some courses from my dashboard. I sent an email and the issue was resolved without having to go through a lot of red tape or interrogation.
Customer support has always been friendly and patient in assisting me when I have questions.
I hope this continues and that the school doesn’t lose focus on helping the actual student as we seek to attain a different way of life, betterment of one’s self, and the ability to help others.

December 11, 2024
Unprompted review
Rated 4 out of 5 stars

Excellent value for the amazing…

Excellent value for the amazing content. The team is incredibly supportive. I had a couple of minor hiccups with logins, but always quick to respond and resolved the issues promptly.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Yogamu is a wonderful school

Yogamu is a wonderful school. Their online courses are extensive and thorough. I needed assistance and Gurav was right there to help me in the live chat. I am so excited to continue my yoga studies through Yogamu!

December 3, 2024
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Rated 5 out of 5 stars

I started my journey with Yogamu a year…

I started my journey with Yogamu a year ago. This is the most authentic teaching of yoga I have found. It's not just the classes, but the online live community, I have access to live classes 7 days a week day or night. There so many classes to choose from, the possibilities are endless on where you want to take your yoga career. I'm grateful I found this school, something I can afford. They have offered scholarship programs with large discounts. I've learned so much about the history of yoga, the anatomy & so much more that I would never have learned just taking a local yoga class at a studio. This school is very in depth, & the teachers are masters at what they do. If you're very serious about a yoga journey & receiving an authentic education, this school is it. I look forward to my lifetime of learning.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful yoga school giving access to all

I have completed a number of courses with Yogamu and can not thank them enough for offering courses at affordable prices. I am now a 500 hour RYT and 200hr CMT and am able to share my passion with others. The teachers are wonderful and there are many different live classes to chose from. The timings can be a little tricky, depending on where you live in the world, but if you make the effort to get up a little earlier than usual, or stay up a little later then you will not be disappointed. I have learnt so much from doing these courses and am continuing on my journey still. Thank you Yogamu - I will continue to enjoy learning with you.

October 31, 2024
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Rated 1 out of 5 stars

Refund not issued for program!

Refund not issued for program!
I have been waiting for over 3 weeks for a refund and no one from their customer service team answers my emails.
Credit card company is now involved so hopefully Yogamu starts being professional and following proper business practices.
Be extra careful when enrolling with this school.

November 14, 2024
Unprompted review
Yogamu logo

Reply from Yogamu

Thank you for sharing your concerns. I’m sorry to hear about your experience and any frustration caused during this process.

To clarify, your refund request was brought to our attention only recently, and we immediately began processing it. For a program like this—a 3-year course with limited seats—there are specific steps involved to manage cancellations, which can take a little more time.

I understand your concern regarding the currency discrepancy (USD vs. CAD). This could have been resolved with a quick adjustment, and I wish we had the opportunity to address it sooner.

We have already issued your refund, and we hope this resolves the matter to your satisfaction. Please feel free to reach out to us directly if you have any further questions or concerns.

Wishing you all the best in your future endeavors.

Rated 5 out of 5 stars

Excellent instruction teachers are…

Excellent instruction teachers are knowledgeable and skilled. I am really enjoying my learning experience.

October 29, 2024
Unprompted review
Yogamu logo

Reply from Yogamu

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the learning experience and finding value in our knowledgeable and skilled instructors. Your feedback means a lot to us and inspires us to keep providing the best possible education.

If there’s anything we can do to enhance your journey further, please don’t hesitate to let us know.

Rated 5 out of 5 stars

I’ve been with yogi since 2020

I’ve been with yogi since 2020, and I can’t express the weight of what I’m about to say enough. I’m no where similar to the life I had when I began my journey with this school. I have grown into the individual I’ve always wanted to be. This school is going to open so many doors for you both personally and in business if you choose that path. But take it from me, this is where everything can change for you.

October 24, 2024
Unprompted review
Yogamu logo

Reply from Yogamu

Thank you for sharing such a heartfelt testimonial about your journey with Yogamu. It’s incredibly rewarding to hear how your life has transformed since joining us in 2020. Your growth and success inspire us to continue creating opportunities for our students to thrive personally and professionally.

We’re honored to be part of your journey and excited to see all the doors that will open for you as you continue on this path. Thank you for trusting us to be a part of your transformation.

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