Yorkshire TradingReviews 

18,101
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,087 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of products, noting that items often exceed expectations and are well-made. Many consumers appreciate the wide range of products available, including hard-to-find items, all offered at very affordable and competitive prices. The delivery service is consistently highlighted for its speed and efficiency, with orders arriving promptly and often earlier than expected. Reviewers also commend the careful and secure packaging, ensuring items arrive in perfect condition. However, some customers reported issues with damaged items upon arrival, despite good packaging, suggesting problems during transit. A few other people also felt that the delivery companies used were unreliable, leading to delayed or misdelivered orders. There were also occasional mentions of receiving incorrect items or products that did not meet expectations in terms of quality or description.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the quality, variety, and affordability of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and prompt delivery... See more

Price

Consumers consistently express satisfaction with the pricing, often finding them to be some of the lowest and... See more

Quality

Users describe positive interactions with quality, often praising products as top-quality, well-made, and... See more

Order

People report positive experiences with order, often praising the ease of the ordering process and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second time I have ordered from 'Yorkshire Trading ' and yet again am very pleased with my order. Everything was in perfect condition, all packaged well. Didn't have long to wait before my parcel a... See more

Rated 5 out of 5 stars

Fantastic troughs - well made with thick plastic and ability to input drainage holes. Would highly recommend. They look exactly like pictures and descriptions at an excellent price. Would buy again

Rated 5 out of 5 stars

Easy website to navigate, although sadly goods available do vary each time I visit! However prices are very reasonable and delivery is prompt. I usually buy edible items for my dog and he thoroughly... See more

Rated 5 out of 5 stars

The Yorkshire Trading Company are a fantastic find! Lots of lovely items for home and garden and at really affordable prices. Delivery is very quick and all the items I have received to date are first... See more


Company details

  1. Variety Store

Written by the company

Yorkshire Trading Company is a family-run variety and discount retailer founded in Kingston upon Hull in 1954. Now in its third and fourth generation of family ownership, the business operates 35 stores across the north and midlands of England, from Berwick-upon-Tweed in Northumberland to Melton Mowbray in Leicestershire, and delivers nationally through its online store at yorkshiretrading.com. The company offers a wide range of products at competitive prices, including garden tools, compost, grow-your-own supplies, homeware, seasonal decorations, clothing, toys, pet care, haberdashery, DIY essentials, and confectionery. Its in-house brand Rydale produces outdoor and country clothing manufactured predominantly in the UK. Yorkshire Trading Company is headquartered at a purpose-built distribution centre and head office in Driffield, East Yorkshire, completed in 2015. It employs approximately 425 people across its store network and head office. Rated 4.6 out of 5 stars by over 17,000 customers on Trustpilot, Yorkshire Trading Company is one of the UK's most trusted independent value retailers for garden, home, and everyday essentials.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 52% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(18,101)

1,914 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Theft!!!

I ordered ant killer on Wednesday 24th June and had an e-mail at 4.09pm to say parcel had been shipped. I had paid extra for express delivery 1-2 working days.
When the item had not been delivered on Friday afternoon I rang up to be told there was nothing they could do until 7pm when Evri stopped delivering by which time they would be closed so ring back on Monday 29th.
I rang 7 times this morning, 29th. On every occasion I was cut off after 6 minutes without being able to speak to a "customer services" (that's a laugh) advisor. so I filled in their e-mail contact form midday. At 4.32pm I had no response so tried to call again and once again was cut off after 6 minutes.
Yorkshire Trading has my money and I have no goods. How are they allowed to refuse to speak to me. This is theft!

June 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Hexagonal Bell pot

It arrived in store when expected and was easy to collect. I already have 2 of the same pots and I'm pleased with them.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

This company are very good no problems…

This company are very good no problems ordering at all and people are complaining about the delivery being delayed its not the company's fault if evri in your area is rubbish my item was supposed to come Tuesday and it arrived Monday as evri is good in my area so we'll done to Yorkshire trading company and evri on a very fine job

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I have lots of these planters and so glad I can still get them through YTC

Speed of service/delivery is excellent

June 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Great paint products at a good price

Great paint products at a good price - the wood dye & matt polyurethane have transformed our wooden indoor steps! Quick delivery to a free pick up at our local Yorkshire Trading shop. What’s not to like!

June 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Buxton Yorkshire trading

I bought a paint roller set from the Buxton branch I took it straight back as damaged but the manager refused to refund me as saying company policy doesn't give refunds only exchange or credit note,I told the law says when it's damaged I am entitled to a full refund but he wouldn't budge kept saying it's there policy,it was getting quite heated in the end as I wouldn't leave and the police would have had to be called the jobs worth who shouldn't be manager as is stupid refunded me I will never shop there again.

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, didn’t wait long for delivery. Well made and was a bargain. Will shop on website again

June 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Puzzles

Great Puzzles! Ordered these rather two nostalgic puzzles for my Dad on fathers day. One having the XL pieces, lovely size without looking too big.
Worried they wouldn't arrive on time, I paid extra postage and they arrived in plenty of time. Thank you! My Dad loved them ❤️

June 27, 2026
Unprompted review

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