Yorkshire Trading Reviews 

18,125
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,080 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent value for money, with many finding products at significantly lower prices than elsewhere, often for superior quality items. The delivery service is frequently highlighted for its speed and efficiency, with orders often arriving earlier than expected and well-packaged. People are also very satisfied with the quality of the products, noting their durability and how they often exceed expectations for the price. However, some customers experienced issues with delivery, including parcels being sent to the wrong address or significant delays, often attributed to the courier service. There were also occasional reports of damaged items upon arrival, despite good packaging, and some instances where orders were not received at all.

What people talk about most

Product

Reviewers mention positive feedback about product quality and value, often highlighting that items are just... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and prompt delivery... See more

Price

Clients share positive opinions on price, with many reviewers highlighting the excellent value for money and... See more

Quality

People report positive experiences with product quality, often highlighting the exceptional quality and value... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found Yak milk dog treats on Yorkshire Trading website, best price on internet by far, placed order for six packs. Order arrived very well packaged in two days. More than happy with purchase and excel... See more

Rated 5 out of 5 stars

My order arrived earlier than expected, very well packaged and just as described. Very good quality and excellent value for money. Will use this company again.

Rated 5 out of 5 stars

The Yorkshire Trading Company are a fantastic find! Lots of lovely items for home and garden and at really affordable prices. Delivery is very quick and all the items I have received to date are first... See more

Rated 5 out of 5 stars

Dogs biscuits big and small. Sometimes local stores have them but never a prob with Yorkshire. Order a sizeable amount and delivery price is absorbed into price per bag. Great delivery. Well happy


Company details

  1. Variety Store

Written by the company

Yorkshire Trading Company is a family-run variety and discount retailer founded in Kingston upon Hull in 1954. Now in its third and fourth generation of family ownership, the business operates 35 stores across the north and midlands of England, from Berwick-upon-Tweed in Northumberland to Melton Mowbray in Leicestershire, and delivers nationally through its online store at yorkshiretrading.com. The company offers a wide range of products at competitive prices, including garden tools, compost, grow-your-own supplies, homeware, seasonal decorations, clothing, toys, pet care, haberdashery, DIY essentials, and confectionery. Its in-house brand Rydale produces outdoor and country clothing manufactured predominantly in the UK. Yorkshire Trading Company is headquartered at a purpose-built distribution centre and head office in Driffield, East Yorkshire, completed in 2015. It employs approximately 425 people across its store network and head office. Rated 4.6 out of 5 stars by over 17,000 customers on Trustpilot, Yorkshire Trading Company is one of the UK's most trusted independent value retailers for garden, home, and everyday essentials.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 51% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(18,125)

1,941 reviews in the last 12 months

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Rated 1 out of 5 stars

Has a disabled person i feel I am been…

Has a disabled person i feel I am been discriminated by this company on a visit to this store while in whitby for the day I was over charged for reduced items I have stated by number of emails I am deaf totally I dont drive I was only visting for the day
Iv given proof of sale and pictures of items bought along with till recipient
Yet there come back with
Return to store or phone us each time for refund
I live alone suffer mental health yet this is what these people come back with over and over again return to store or phone us in there reply to emails I advise people to stay clear of this store totally a rip off store

June 20, 2026
Unprompted review
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Rated 3 out of 5 stars

Bought expanding foam

Bought expanding foam, a very good product in my opinion at a very good price was despatched in good time and delivered in time , but to the wrong address. Had to wait over a weekend to report we had not received our parcel as the store was closed weekends then had to get another lot sent out delaying delivery , thankfully it came to the correct address.
As we had expected to start a small job on the Monday it had to be delayed.
Full marks to the company big minus to the delivery company (EVRI).

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing Customer Service

I ordered ant killer on Wednesday 24th June and had an e-mail at 4.09pm to say parcel had been shipped. I had paid extra for express delivery 1-2 working days.
When the item had not been delivered on Friday afternoon I rang up to be told there was nothing they could do until 7pm when Evri stopped delivering by which time they would be closed so ring back on Monday 29th.
I rang 7 times this morning, 29th. On every occasion I was cut off after 6 minutes without being able to speak to a "customer services" (that's a laugh) advisor. so I filled in their e-mail contact form midday. At 4.32pm I had no response so tried to call again and once again was cut off after 6 minutes.
I had an e-mail to say my replacement order had been shipped on 1st July and would be delivered early evening on 2nd. My goods finally arrived on Friday 3rd July in the afternoon.
Don't use this company if you don't want stress in your life.

June 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Hexagonal Bell pot

It arrived in store when expected and was easy to collect. I already have 2 of the same pots and I'm pleased with them.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

This company are very good no problems…

This company are very good no problems ordering at all and people are complaining about the delivery being delayed its not the company's fault if evri in your area is rubbish my item was supposed to come Tuesday and it arrived Monday as evri is good in my area so we'll done to Yorkshire trading company and evri on a very fine job

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I have lots of these planters and so glad I can still get them through YTC

Speed of service/delivery is excellent

June 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Great paint products at a good price

Great paint products at a good price - the wood dye & matt polyurethane have transformed our wooden indoor steps! Quick delivery to a free pick up at our local Yorkshire Trading shop. What’s not to like!

June 17, 2026
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Rated 1 out of 5 stars

Buxton Yorkshire trading

I bought a paint roller set from the Buxton branch I took it straight back as damaged but the manager refused to refund me as saying company policy doesn't give refunds only exchange or credit note,I told the law says when it's damaged I am entitled to a full refund but he wouldn't budge kept saying it's there policy,it was getting quite heated in the end as I wouldn't leave and the police would have had to be called the jobs worth who shouldn't be manager as is stupid refunded me I will never shop there again.

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, didn’t wait long for delivery. Well made and was a bargain. Will shop on website again

June 28, 2026
Unprompted review
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Rated 5 out of 5 stars

A lovely company to deal with

A lovely company to deal with. Their stock of items is astonishing, the prices even more astounding. Delivery of my orders have always been really quick. Items packed really well. I would highly recommend.

June 23, 2026
Unprompted review

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