yorkshirewildlifepark.com Reviews 

96
TrustScore 2 out of 5

2.2

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Rated 3 out of 5 stars

This was our third visit; this time with grandchildren and their parents. Didn't match up to previous visits. Visited at end of July and concur with another visitor's revue of 27th July. Several e... See more

Rated 1 out of 5 stars

Very disappointing. Expensive tickets. Poor access ( huge traffic queues ). Despite the fact it was the height of the school holidays 5 exhibits were closed. Few animals were visible. Paid £109 for a... See more

Rated 2 out of 5 stars

After coming three years ago for our grandsons 2nd birthday we came back for his 5th thinking he would enjoy it a whole lot more. How wrong we were! The dinosaurs were covered in bird droppings and di... See more

Rated 1 out of 5 stars

The Sales prevention team are out at Yorkshire Wildlife Park. I have sympathy with the retailers who are just trying to eek out a living... (I intend to let the retailers we spent money with... See more

2.2

Poor

TrustScore 2 out of 5

96 reviews

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2.2

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(96)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor customer service

We booked onto the Christmas light trail and because of bad customer service we ended up booking the wrong date, phoned within 24hrs to sort and they informed us that we had to pay £8 extra to move the date. Horrendous customer service.we’re annual ticket holders and this was our favourite family day out. Sadly this won’t be the case now.

November 10, 2024
Unprompted review
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Rated 1 out of 5 stars

fantastic potential BUT lack of animal…

fantastic potential BUT lack of animal enrichment. Lots of signs of distress. It was quite upsetting to see animals pacing their enclosures. We saw at least 5 different animals showing signs of boredom, psychological issues and most of them will die extremely early because of it. We would expect a zoo to cater to their needs and not just shove them in a big space and call it quits. It is 2024 not 1940s. You need to do better Yorkshire wildlife

October 25, 2024
Unprompted review
Rated 1 out of 5 stars

Food rip off

Far too expensive for the food then to get charged extra and not even receive it total rip off stay clear take a picnic

October 2, 2024
Unprompted review
Rated 1 out of 5 stars

At least the animals are well cared for.

I think the animals are well cared for wich is obviousley the most important thing but thats where the positivity ends. We did not see the Rhino, tiger, leapord, Zebra, just spotted a cheetahs head pop up a Giraffe a few monkeys, sleeping polar bears and a load of plastic dinosaurs. Its not really a safari park experience its going for a walk in park and spotting a few animals. What really ruined it though was one of the young female staff being downright abusive when we stood looking at the lemurs through the cage. She glared at us and demanded aggressively we dont stand there when were simply stood outside the enclosure watching her feed them. We have no idea what we did wrong and it impacted on the experience. And when i complained to customer services about the incident they were simply not interested in any way shape or form. Maybe this is that famous Yorkshire hospitality they are so proud of. Oh and i had two small cheese rolls a small bottle of drink and biscuit and that cost twelve quid. Either way we will not be going back.

September 18, 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed
It started off okay in as much that we were looking forward to seeing the cheetahs with the new cubs.
We actually caught a glimpse of one adult and two youngsters albeit from a distance.
From there on it all went downhill very quickly.
They have gone to considerable expense to construct elevated viewing platforms for the big cats.
Great, except on our visit there were none to be seen.
Not a lion, tiger, leopard in sight.
In over two hours all we saw were a couple of giraffes and two scruffy polar bears and that was it.
This ain’t a cheap gig either
60 quid per couple is a rip off in my opinion
It’s all a money making outfit.
There’s more hotels, restaurants and shopping outlets than there are animals.
Signage is confusing and there are vast open spaces with absolutely nowt to look at.
Won’t be going back anytime soon.

September 17, 2024
Unprompted review
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Rated 1 out of 5 stars

This place is appalling

This place is appalling. Even post Covid. Whatever season. It’s always the same. Do they care? No. More cafes, more to spend on. No thanks. Ticket prices raise a bit. Your walking here longer but the animals homes who are enclosed seem to get smaller.

Google reviews suggest the place is perfect. Most other sites explain the truth. Do they take your money and is it overpriced? Absolutely. Do they look after customers or care about individuals? Not at all.

So I took my partner and two year old, in January in the absolute freezing cold. Barely saw animals and when we did they are miserable as anything. Went again in the summer the exact same thing. So I tried to book online, wouldn’t allow me, wouldn’t give me the discount price. Ticket office knew of the errors but wouldn’t discount. Anyway, having skipped lunch to avoid the extremely ridiculous cost and quality of food, you tend to walk in strangely narrow lanes all around not being able to find much. You can have a map, fat load good that does.

The animal workers think they do a good job but they don’t. Okay, the animals are healthy enough apart from the load that have died this year, but they’re miserable and bored. These animals needs to be better entertained. They need more room. And this park and the owners know it. They have so much space. Look opposite the tigers! There’s a mile of eatery grass unused! But Doncaster people (workers) don’t have a big enough brain sadly. So it’ll never change. And No it’s not a money thing. They’re making millions a month!

Is Doncaster deprived? Yes, lowest paid jobs in the country tbh. But the area isn’t deprived. The area of the wildlife park up market and costly. So that’s what you’re paying for, that’s what they believe you should pay for, welcome to South Yorkshire!!!! More to the point welcome to Donny.

September 9, 2024
Unprompted review
Rated 1 out of 5 stars

Trading on its name

It seems as though this wildlife park is trading on its name, plenty of parkland, trees and grass but short on wildlife. Very poor value for money, £68 for 2 adults, only saw 2 Giraffes, 2 dirty Polar Bears, 2 Zebras, a few Camels and Monkeys. Good weather when we visited on 29 August 2024 and took a picnic, good job we did as the food was very expensive definitely wouldn't recommend.

August 29, 2024
Unprompted review
Rated 1 out of 5 stars

Never one to complain

Never one to complain and generally some one who is easily pleased however I had such a poor experience on Saturday that I felt it necessary to take to here and complain. I booked to attend the evening at the Zoo Saturday 17th, it was advertised to have on live music and a BBQ. I came with my partner and 3 children and we travelled an hr and 20 mins to get there. We made a dash straight to the bbq first to feed the children before making our way round to see the animals. The queue when I arrived at the 'BBQ' (it wasn't a bbq) wasn't too long.... yet it took an hour and a half!!!!! To get to the front of the queue. When I then got to the front the chips (how do you get chips wrong!) Were rock solid and the churros were black and not edible that's 35.00 wasted on food and then less than an hr left to go round the zoo. We missed the majority of animals and we all left disappointed and out of pocket. How on earth it took an hr and a half at a truck just selling chips and churros I have no idea. As we waited to feed the children when we got there, I had no choice but to wait. We still left hungry as the food was appalling the two gentlemen on the truck clearly shouldn't have been left to man it and seemingly had no idea what they were doing. Please contact me

August 17, 2024
Unprompted review
Rated 3 out of 5 stars

YWP has definitely gone down hill

For Christmas our son bought us a Platinum Polar Bear experience. He got it cheaper than the £600 price. We found the experience totally overpriced. We got to see two polar bears up close in their cages and to feed them pieces of apple and carrot with a pair of tongs. One of the bears wasn't interested much. The ranger told us all about the bears. Although it was fantastic to actually feed a polar bear the experience was, we believe overpriced. After the experience we went round the rest of the park. A lot of animals were nowhere to be seen and it was very disappointing and what animals were about seemed to be very few in numbers. When l first started going to YWP l really enjoyed it and bought annual passes. There was always plenty to see and plenty to photo. It seems to me that the park is now too big and commercial and that the park has lost it's way. They need to really think about what they are doing.

August 10, 2024
Unprompted review
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Rated 4 out of 5 stars

Yorkshire Wildlife Park

I recently visited Yorkshire Wildlife Park, and it was a thoroughly enjoyable experience. The park offers a remarkable variety of animals in well-designed, naturalistic habitats, making it both educational and entertaining. The atmosphere was peaceful, and it's an ideal spot for families with children. However, the ticket prices are a bit steep, which might be a consideration for some. Despite this, the quality of the experience and the care for the animals make it worth the visit. Overall, I would rate my experience 4 stars and recommend it for a day out in nature.

August 10, 2024
Unprompted review
Rated 2 out of 5 stars

Probably won’t be back

Very clean park and staff seem nice, but paying over £80 for our tickets and then most of the enclosures are empty, I really wasn’t very happy to be honest and we were mostly just bored. I know they can’t help it if an animal decides to stay inside, however, maybe reflect this a little on the price? Or add more interactive areas for educational fun? It’s a lot to pay to walk around empty enclosures, especially after a long drive to get there :(

July 26, 2024
Unprompted review
Rated 2 out of 5 stars

Money grubbers

Overpriced. Utterly ridiculous entry fees for a zoo built on a horrific scrub land in the middle of one of the UK's most impoverished and deprived zones. Put it this way it's no London zoo.
£20 extra if you require a mobility scooter- believe me if you're not fit as a fiddle (and I'm a 16 minute 5k runner) you'll need one! It's a massive 5-7km walk through the park. I feel very sorry for the disabled people who most certainly will need one and who should not be subjected to this profiteering.
Vending machines charging over £3 for a small bottle of cola.
Garish theme park signage and brainwashed guides trying to convince visitors that keeping huge polar bears in confined electric fenced enclosures in UK climate is natural for these splendid bears.
Unbridled greed!

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Help at YWP…

We took our 6 year old grandaughter out to the Park for the day which was very nice. All the staff were exremely nice and helpful, facilities were plentiful.

One particular member of staff needs mention, he was a young man called Bradley, he was at the ticket booths on Sat 8th he was extremely respectful and helpful I could even say beyong the call of duty. I am 71 yrs old and have to use a mobilty scooter, which broke down with a battery fault, couldnt believe when he kindly offered to push me to my car. He was really pleasant and extremely helpful. A brilliant young man.

June 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Fantastic day out

Fantastic day out!
Massive enclosures and plenty of animals which are extremely well looked . Reasonably priced food across park and amazing customer service!

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Eating out at Wilds Bistro…

We went for a meal at the Wilds Bistro at the Yorkshire Wildlifepark yesterday, what a lovely experience.
The restaurant had a delightful ambiance, all the staff were amazing and the food was excellent. We were greeted by Amelia who firstly asked if we had any allergy requirements, which was excellent.
My wife opted for the GF fish and chips and I had the spicy cauliflower balti pie; both choices were delicious and we both will definitely be coming back.
Thank you all, Andy P

May 13, 2024
Unprompted review
Rated 1 out of 5 stars

Seriously not impressed!! Very disappointed

Spent the night in the Hex hotel on the park the night before our intended visit round the park. 1st room allocated, toilet coming away from the wall. We were moved to another room which was fine.

Next morning, a total washout as rained all night. The car park was flooded so the park will be even worse and I’m sure the animals have got more sense than to come out of their enclosures in torrential rain. Asked for a future dated ticket as there is no point in going round the park today. Was told “No we don’t do that”.

REALLY!!! Without customers to fund their ability to look after the animals, they’d have to close. They should look after their customers better!!!! Disgraceful!!!

April 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great Family Day Out

Absolutely loved our day at YWP. The park is clean and easy to navigate. The walkway is cleverly designed to give you a fantastic view of the animals. There is a great offering of wildlife, the enclosures are very well kept and the keepers are so enthusiastic and helpful.
Prepare to be on your feet all day as there’s a lot to get round and I’d also advise taking a packed lunch (as many of the food outlets were closed) and a picnic blanket (my only complaint is there’s not enough seating!).
There are some perfectly positioned play areas along the way including a very impressive treehouse to climb.
Would definitely revisit.

April 11, 2024
Unprompted review
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Rated 3 out of 5 stars

Wife and son had a car crash this…

Wife and son had a car crash this morning enroute.

Called up, no sorry you've lost your booking nothing we can do, you should have booked a flexi ticket.

Nice. Thanks

UPDATE: following several emails and a phone call, they have since given us back our tickets to use anytime in the next three months. Thank you

April 11, 2024
Unprompted review
Rated 3 out of 5 stars

The place itself is well organised

The place itself is well organised, however a distinct lack of animals in the relevant enclosures left me feeling very underwhelmed. Won't be going back anytime soon

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Wildlife Park, Full Day Experience

Brilliant Wildlife Park and I visit around 5 times a year, being into photography I make a full day of it. The Park has a massive range of animals which can be found all over the grounds, some times they take shade so at times it's luck to be up close to them. I find spending the full day you do get to see all the animals. Food is a little expensive but it normally is at these kinds of places. Amazing animals and great to see, absolutely adore the Lions Tigers and Polar Bears 🐻 🐅 🦁

September 4, 2023
Unprompted review

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