Happy with first order , however can’t review second order as have not received yet . The reason for delay is warehouse move , but after my order which I was informed would be delayed , I was sent... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent prices.Delivery took a long time. Some items returned, refund given very quickly. Will buy from here again but could I suggest that the composition of the garments are given. I cannot wear... See more
Company replied
Some excellent items for a fraction of the original price. Satisfied with all of my items and the order has always been correct. Usually postage is super speedy but my last parcel there was a longer w... See more
Company replied
I'm on my 4th order, on my 1st order I had something wrong, this was dealt with very quickly, I received a return label, sent the item back & was refunded swiftly. I will continue to use this company... See more
Company replied
Company details
About You Know Who's
Written by the company
High street brands for less.
You Know Who`s offers branded products, such as clothes and homeware, for discounted prices. Clothes ranges from ladieswear, menswear, kids clothes, school wear and so on.
Products are available both online and in a physical You Know Who`s shops across United Kingdom.
Contact info
United Kingdom
- online@youknowwhos.co.uk
- youknowwhos.co.uk
4.2
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought Hotel Collection pillows £7 a…
Bought Hotel Collection pillows £7 a pair.
Absolutely awful! They are very lumpy and not Hotel standard by any means. Tried for a refund to be told due to hygiene reasons they can’t be refunded. Total waste of money! Very unhappy as they are still in packaging.
September 26, 2025
Unprompted review
Reply from You Know Who's
We’re really sorry to hear you were disappointed with your pillows. 💛 As noted in our returns policy, we’re unable to accept returns on bedding for hygiene reasons, even if unopened. However, we completely understand your frustration and appreciate your feedback — it’s been passed along to our buying team for review to ensure our product descriptions and quality checks remain accurate. Thank you for taking the time to share your experience.
Quality items for great reduced prices
Quality items for great reduced prices. Use frequently as trusted online shop.
September 22, 2025
Unprompted review
Reply from You Know Who's
Thank you so much for your wonderful feedback! 💕 We’re so happy to hear you enjoy shopping with us regularly and love the quality and savings we offer. Your trust and loyalty mean the world to us! 🌟
Excellent product and value for money
Excellent product and value for money, delivered in a timely manner
September 18, 2025
Unprompted review
Reply from You Know Who's
Thank you so much for your kind feedback! 💕 We’re delighted to hear you were pleased with both the quality and value of your order, and that delivery was prompt too. We really appreciate your support! 🌟
Excellent value, would recommend.
Very pleased with the items I bought. Most items have a number of reviews which helps guide your purchase, particularly with sizing. As it was my first order I just ordered a few things to see how it went.Ordering was easy and my parcel arrived a few days later with a very reliable courier , - I was able to track exactly when it would arrive. My items were as ordered and I was impressed with the value. I will definitely use this company again.
September 17, 2025
Unprompted review
Reply from You Know Who's
Thank you so much for your wonderful review! 💛 We’re so pleased to hear your first experience was such a positive one — from easy ordering to quick delivery and great value. We’re thrilled the reviews helped with sizing too. We can’t wait to have you shop with us again soon! 🌟
Great experience shopping with them…
Great experience shopping with them quite quick delivery good products well packaged would definitely use again
September 18, 2025
Unprompted review
Reply from You Know Who's
Thank you so much for your lovely review! 💕 We’re delighted to hear you had a great shopping experience with us and that your order arrived quickly and well packaged. We can’t wait to have you shop with us again soon! 🌟
Lovely cardigan
Lovely cardigan
Just right size & colour
Really lovely style & the price even better
September 19, 2025
Unprompted review
Always excellent quality
Always excellent quality, a great range of products at brilliant prices 😊
September 24, 2025
Unprompted review
Great experience
Great experience. Easy ordering process. Really happy with items received . Thank you
September 23, 2025
Unprompted review
Really easywebsite items arrived very…
Really easy website items arrived very quickly and all good quality
September 15, 2025
Unprompted review
The clothes are amazing
The clothes are amazing and such a great discount . Delivery is quick and I’ve never had to return anything yet .
September 11, 2025
Unprompted review
Terrible delivery service
Unfortunately You Know Who’s uses Yodel for delivery. They have twice lied about my parcel delivery and failed to offer help. While You know Who’s uses Yodel I will not make any more purchases from them.
September 22, 2025
Unprompted review
The shopping experience is faultless.
The shopping experience is faultless.
Good prompt service. Excellent purchases, Great prices, Good delivery experiences.
September 22, 2025
Unprompted review
Spot on website
Spot on website, service, products and delivery!!! Have used them regularly and would recommend you try it.
September 21, 2025
Unprompted review
Excellent price good quility items fast…
Excellent price good quility items fast delivery good service well pleased will buy again .
September 20, 2025
Unprompted review
Quick delivery
Quick delivery. Gorgeous denim jacket & skirt. Many thanks
September 12, 2025
Unprompted review
Was easy to order online
Was easy to order online. Size was in stock.Item looks like the picture. Item fits well apart from sleeves being extremely long
September 10, 2025
Unprompted review
Great prices & quality
Great prices & quality. I have ordered on line twice now & been completely satisfied with my items & service.
September 16, 2025
Unprompted review
Love this website great stuff at…
Love this website great stuff at fabulous prices
September 12, 2025
Unprompted review
Order…
I received Mens Straight Jeans 40R for only £8.99 including Delivery. Soft, loose and good quality. Well packaged.
September 17, 2025
Unprompted review
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