I could not recommend this service more. We had amazing support from Alex Allen and then Oliver Turner. Both worked with us, communication was great, all questions and concerns were answered. Oliver e... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service from Michael Oware who has been excellent throughout the journey and made everything more easy for us to get loan we wanted. I believe a lot of businesses needing help with the finances... See more
Company replied
Riya Mistry, our Account Manager took care of everything very quickly without any fuss. She communicated with us on a Saturday & bank holiday which shows her level of commitment & dedication. We look... See more
Company replied
Rebecca was very helpful & listened to our concerns & came up with a solution. She didn't pressure us into anything we didn't want. Youlend is a very competitive company in regard to its offerings.... See more
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Company details
About YouLend
Written by the company
We enable e-commerce platforms, tech companies and payment service providers to extend their value proposition by offering financing products to their merchants
YouLend is the preferred embedded financing platform for many of the world’s leading e-commerce platforms, tech companies and PSPs. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding to their merchant base without capital at risk.
We are headquartered in London, UK, and present in a number of European countries including the Netherlands, Germany, Belgium, Spain, France and Poland. Here, we service our partners, including Shopify, Dojo, eBay, Allianz Global Investors and EQT.
If you want to help us make simple, flexible and affordable financing available to as many merchants as possible through partnerships and technology, then come join us.
Learn more on www.youlend.com.
YouLend is the preferred embedded financing platform for many of the world’s leading e-commerce platforms, tech companies and PSPs. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding to their merchant base without capital at risk.
We are headquartered in London, UK, and present in a number of European countries including the Netherlands, Germany, Belgium, Spain, France and Poland. Here, we service our partners, including Shopify, Dojo, eBay, Allianz Global Investors and EQT.
If you want to help us make simple, flexible and affordable financing available to as many merchants as possible through partnerships and technology, then come join us.
Learn more on www.youlend.com.
Contact info
90 High Holborn, 5th Floor, London, England, WC1V 6LJ , London, United Kingdom
- 020 3827 2870
- info@youlend.com
- youlend.com
4.8
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Impressed with professional and…
Impressed with professional and customer focused attitude of
Thulani Pilime. He has added to my good impression of youlend
Many thanks.. Adrian Reeve
May 13, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review !
We’re delighted to hear Thulani Pilime’s professional and customer-focused approach added to your positive impression of YouLend. We really appreciate your feedback and support!
Really good experience
Really good experience, nice and smooth process. Big thanks to Gabriella Swift.
May 14, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
Great service and responsiveness for…
Great service and responsiveness from Archie Howell for the loan zero painful paperwork money in your account within hours highly recommend. Patient and helpful.
May 15, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear Archie Howell provided such responsive, patient, and helpful support throughout the process. It’s great to know everything was quick and hassle-free, with funds reaching your account within hours. We really appreciate your recommendation!
It's great experience with Melissa…
It's great experience with Melissa Scott
From take payment , she resolve my issue very quickly and guide me through all the process, she's such a kind person and definitely recommend her
May 13, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear you had such a great experience with Melissa Scott. It’s wonderful to know she resolved your issue quickly and guided you through the process with kindness and support. We really appreciate your recommendation!
Excellent experience from start to…
Excellent experience from start to finish. The funding process was straightforward, transparent, and exactly what my business needed. A special thanks to Noel James for his clear communication, responsiveness, and genuine support throughout. Highly recommend working with this team!
May 14, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear you had an excellent experience from start to finish and that the funding process was straightforward and transparent. A special thank you for recognising Noel James for his clear communication and genuine support throughout. We truly appreciate your recommendation!
If everything in business was this easy…
If everything in business was this easy and straightforward, it would be amazing. YouLend has a very simple and flexible attitude toward customers. The cost is very simple to understand, and the agreement is very clear. Highly recommend! The funds arrived within hours after application. Thank you to Archie Howell for the great service.
May 14, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear you found the process easy, straightforward, and flexible, with clear and transparent terms throughout. It’s great to know the funds arrived so quickly after your application. A special thank you for recognising Archie Howell’s great service—we’ll be sure to pass on your kind words. We really appreciate your recommendation!
We were able to get funding within 48…
We were able to get funding within 48 hours
May 14, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
Daniel Copeland-Kelly customer service…
Daniel Copeland-Kelly customer service and promptly organizing the needful for my business.Giving options to take.
May 14, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear Daniel Copeland-Kelly provided great customer service and promptly organised the support your business needed. It’s great to know he clearly presented the options available to you. We really appreciate your feedback!
Good People to Deal With
Extremely helpful, easy to deal with, understand your business model.
May 14, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
Very efficient and helpful
Very efficient and helpful. Extremely easy and very quick
May 14, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
Great Service From Michael Oware!
Great service from Michael Oware who has been excellent throughout the journey and made everything more easy for us to get loan we wanted. I believe a lot of businesses needing help with the finances should also take a look at their card terminals like Worldpay and speak with YouLend to see options to help with their finances. Again fantastic service!
May 14, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear Michael Oware provided excellent support throughout the process and made everything easier for you. It’s great to know the funding solution helped your business secure the support it needed. We truly appreciate your recommendation and feedback!
Remy was very professional and got me…
Remy was very professional and got me the funds without any delay amazing service provided
Thank you
May 14, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review. We’re delighted to hear Remy provided such professional support and ensured your funding was arranged without delay. We really appreciate your feedback!
Shakila Khan, thank you for your support!
Shakila Khan, Brillant service and support. Always there we we need her to help us with application and update on the process. Thank you
May 14, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear Shakila Khan provided such brilliant service and support throughout the application process. It’s great to know she was always there to help and keep you updated. We really appreciate your feedback!
Sent my money to ex husbands bank account.
I applied for funding through ebay , application successful , youlend then proceeded to transfer the funds to my ex husbands bank account as he also had a youlend loan 3 or 4 years , (they didnt use the bank account on file at ebay as they said they would. most unhelpful in chat and couldnt wait to dismiss me , wouldnt recommend to anyone. Headache.
May 6, 2026
Unprompted review
Company was very helpful
Company was very helpful
Easy to get thru to on telephone
And small problems VERY HELPFUL TO SOLVE
many thanks
May 13, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear you found our team helpful and easy to reach, and that any issues were resolved quickly and smoothly. We really appreciate your feedback!
george was super helpful and very clear…
george was super helpful and very clear in helping me choose the right deal and the deal was done without 24 hrs , thanks for ya help george appreciate it speak soon many thanks Ben Big Dreams Snowboarding ltd
May 13, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear George was so helpful and clear in guiding you to the right option, and that everything was completed within 24 hours. We really appreciate your feedback and look forward to supporting Big Dreams Snowboarding Ltd again soon!
Reply from YouLend
Thank you for your 5* review!
Excellent support by the team that…
Excellent support by the team that will enable my business to continue and hopefully grow during the difficult times we all are having
May 13, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear our team’s support is helping your business continue and grow during challenging times. We truly appreciate your feedback and wish you continued success!
Great way to fund business growth
Great way to fund expansion of a business. I used it to increase stock levels. Grace was extremely helpful & guided me through the whole process, (thank you!). Repaid from percentage of sales so will keep in line with your turnover each month.
March 12, 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear the funding helped support the growth of your business and increase your stock levels. A special thank you for recognising Grace’s helpful guidance throughout the process—we’ll be sure to pass on your kind words. We really appreciate your feedback and recommendation!
Reply from YouLend
Thank you for your 5* review!
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