Youngwoofians Reviews 

299
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing results. I have a 12 month old Shih Tzu who had incredible dark red severe tear staining. After trying supplements, shampoos and diet changes to no avail. I by chance found out about young W... See more

Company replied

Rated 5 out of 5 stars

Wow! This product is simply incredible….my Maltichion puppy has always suffered from tear staining which became worse after having the implant. I literally tried ever product around, nothing helped, u... See more

Company replied

Rated 5 out of 5 stars

We tried many things to clear the tear staining on our wee Havanese. Advice from vets to change diet, use bottled water only and constantly wiping eyes. Google :-) and other products that claimed t... See more

Company replied

Rated 5 out of 5 stars

Arnie has been getting pink stains all around his eyes (which kept getting worse) We were dubious as he is a pug and short haired, so I wasn’t sure it would work but after trying a few other products... See more

Company replied

Company details

  1. Pet Store

Written by the company

Un-sad your happy dog with Happy Tears® – our pro-grade antibacterial grooming treatment that treats and prevents eye gloop and tear stains. Ethically-sourced. All-natural. Made without any of the nasty stuff.


Contact info

4.9

Excellent

TrustScore 5 out of 5

299 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(299)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The absolute best for tear stains!

This has totally transformed my cream maltipoo’s face, the only thing that has worked for her tear stains! Customer service is fab should you need it as well!

January 30, 2023
Unprompted review
Youngwoofians logo

Reply from Youngwoofians

Rebecca!
Thank you Thank you so so much for your fabulous review!
It really does help prospective customers to see how amazing our all natural treatment is!
We so appreciate you.
Thanks again for taking the time to write this review.
Sue & the Young Woofians team

Advertisement
Rated 5 out of 5 stars

Amazing results !!

Amazing results. I have a 12 month old Shih Tzu who had incredible dark red severe tear staining. After trying supplements, shampoos and diet changes to no avail. I by chance found out about young Woofians online. Within 2 weeks there was a huge improvement with Teddy ( my spoilt pooch) and the support recived online was phenomenal. Wether this was advise, quarries or even down to celebrating how far we have come.

I can honestly highly recommend this to anyone who has been suffering a loosing battle with tear staining !

April 20, 2023
Unprompted review
Youngwoofians logo

Reply from Youngwoofians

Alice!
Thank you so much for your amazing review!
We love our treatment so much because it works, its all natural and makes the owner and dog very Happy!
Hence we called it Happy Tears!
Thank you again for taking the time to write the review. it really does help prospective customers to know that it works.
Sue & the Young Woofians team

Rated 5 out of 5 stars

The magic collar and tear stains magic powder

I can't thank Sue enough for her help with my dog Winston. I first came across this company to help with his dreadful tear stains. The staining was on both his paws and eyes. I had many one to one conversations with Sue, taking me through the steps to concur this problem. In just a short space of time Winstons eyes are completely clear and I only use the product once a week to keep on top of it.
Since having Winston, nearly a year ago, he has unfortunately suffered from anxiety. This has led him to chewing his paws, creating horrific sores, resulting in awful rust stains. I spoke to Sue about how to tackle the staining on his paws, but she advised before treating the staining, we had to get to the root cause of why Winston was chewing them. Sue is currently creating a collar to help dogs who suffer with problems like Winston and suggested trying her collar. After recieving this collar, it's taking less than two weeks for Winstons paw to heal from the sores. But the most amazing result, Winston hasn't tempted to chew his paws whilst his collar has been off for two days now. This collar has changed both my life as a pet owner but most importantly Winstons life. The collar hasn't just broken the chewing habit but has reduced his anxiety completely. He is a different dog and I can not thank Sue enough for all her help with Winston. In a few days I will start the process of using the magic powder to rid the awful rust stains on his paws for good.

April 18, 2023
Unprompted review
Youngwoofians logo

Reply from Youngwoofians

Kirsty!
Thank you so much for taking the time to write this heart warming and amazing review. When I saw the photos of Winstons paw It broke my heart as I know he must have been in so much pain! We worked together and you followed my advice and a miracle took place! We are not just a company who sells tear stain treatment for dogs. That is our main product but we genuinely care about our customers dogs and will always go that extra mile to do what we can to help! Thank you for trusting our advice and really, we thank you from the bottom of our heart because reviews like this just make everything worthwhile. Heres to Winston and his wonderful family!
Sue & the Young Woofians team

Advertisement
Rated 5 out of 5 stars

Happy Tears has worked wonders

Happy Tears has worked wonders. Application took a little getting used to - I use baby toothbrushes rather than the applicator brushes - but with a few treats for my dog we soon mastered the technique! His tear stains have now gone and I am confident I can treat them again using Happy Tears.
The 'how to' video and follow up emails from Sue were very helpful - in fact excellent customer service all round.

March 28, 2023
Unprompted review
Youngwoofians logo

Reply from Youngwoofians

Thank you so much for writing this wonderful review. Im so pleased you persevered and found the best way to apply the treatment.
It would be lovely to know who you are and we would love to see photos of your dog as we like to show photos to prospective customers. You can send them via email?
Thank you again - we really appreciate you!
Sue & the Young Woofians team

Rated 5 out of 5 stars

An amazing product

My wife and I brought our lovely puppy and was trying a product for her tear stains and it was not working seemed to be getting worse until I placed a message in a group chat on Facebook and so many people recommended youngwoofians.com. I messaged Sue and what a great quick response. Been using it for just over a week and we can see such a difference. Customer service is one in a million. Even Sue keeps in contact. I would never use anything else and for that my wife and I oh plus our maltipoo Poppy would like to say thank you Sue for an amazing product xx

April 11, 2023
Unprompted review
Rated 5 out of 5 stars

Don’t waste money on anything else because this product works!!

I don’t know what’s in those little jars but it’s magic because nothing else worked! My boys paws and beard were extremely badly stained from excessive licking and I wish I could post his before and after photos for you to see the incredible difference having used this product. I will say that I have done a combination of things religiously as advised by Sue - I wash his paws in salt water, followed by plain water every time he’s been out and I dry them thoroughly. I applied the powder once a day, every day, for almost 3 weeks and the difference is unbelievable! The customer service provided by Sue is exceptional, I have never come across a brand before who reached out to check in on progress and were so readily available to answer queries! I will be repurchasing for maintenance for the rest of his days ❤️

April 10, 2023
Unprompted review
Youngwoofians logo

Reply from Youngwoofians

Wow!
Thank you Thank you Thank you!
Its so kind of you to take the time to write us this amazing review. We know it helps when prospective customers read other peoples comments. You have followed our advice to the letter and sorted out his stains. Its so difficult to first of all establish why dogs chew their paws and secondly stop them from chewing! We are so proud of you both!

It warms our heart to know that we have helped you with both paws and beard staining!
Thank you again!
Sue & the Young Woofians team
x

Rated 5 out of 5 stars

Fantastic results

Fantastic results, I ordered the happy tears complete tear stain treatment kit after trying loads of other different products, changing her food, water, treats I’ve tried it all over these last few years and nothing has worked till now, I can’t believe the results I’m so happy with how it has worked and the stains have completely gone. I can’t thank sue enough for her support, her customer service is outstanding. I highly recommend anyone looking for tear stains removal to invest in this product you definitely won’t regret it.

April 4, 2023
Unprompted review
Youngwoofians logo

Reply from Youngwoofians

Thank you so much for your amazing review! it really does help us when new customers are thinking about purchasing the treatment. We are over the moon happy with the results that are always consistent if you apply daily until the stains have gone. Thank you so much for taking the time to write your review.
Sue & the Young Woofians team

Advertisement
Rated 5 out of 5 stars

No more stains!

The kit is so well developed and very user friendly, with any questions answered instantly if needed too! Once I managed to get on top of managing his stains and using the kit and drying cloths as consistently as possible, his tear stains were able to grow out and have not grown back since!

February 27, 2022
Unprompted review
Youngwoofians logo

Reply from Youngwoofians

We cannot thank you enough for your wonderful review!
We love to hear success stories like these and just know that when you persevere you get amazing results!
Thank you again for taking the time to write this review and let everyone know how fabulous the treatment is
Sue & The Young Woofians Team

Rated 5 out of 5 stars

Woof woof everyone

Woof woof everyone. I am nearly 11years old and I am a Bolognese so I am white. My mummy uses these products on my eyes. My eyes do run as my tear ducts are not working properly. It doesn’t hurt me and has really helped clean my staining. All the products are very gentle too. Mummy says they are good value and always arrive quickly. Youngwoofians are excellent to deal with. Helps my paws to which when mummy isn’t looking I rub my eyes with. I’m a happy boy, hugs & licks x

February 9, 2023
Unprompted review
Youngwoofians logo

Reply from Youngwoofians

Rapaello!

You write so well darling and its lovely to read a review from our fur friends perspective ( haha)
Mummy is clever to use the powder on your stained paws too!
Well done to both of you for doing an excellent job and thank you to you both for writing this wonderful review!
Woof and thank you from Miss Teddy and allThe Young Woofians team x

Rated 5 out of 5 stars

Four weeks of using the Young Woofian…

Four weeks of using the Young Woofian Happy Tears kit and Luna my apricot toy poodle is looking so much better! I've learnt you really have to apply the treatment EVERY DAY. It really works. Luna has narrowed tear ducts, so her eyes always run and stain. This is the only thing I've found that really prevents the staining. I highly recommend!

February 9, 2023
Unprompted review
Youngwoofians logo

Reply from Youngwoofians

Karen!
Thank you so much for your wonderful review!
Im hoping that once Luna's tear stains have cleared up you may have to 'top' up the treatment occasionally. However you will have to dry clean Luna's eyes daily.
Thank you once again for your amazing review
Sue & the Young Woofians team

Advertisement
Rated 5 out of 5 stars

This product is absolutely amazing! I couldn’t recommend it more!

This product is absolutely amazing! I have spent months researching how to clear up tear stains from my bichons eyes and I tried everything and nothing worked, until I found this fabulous kit. Within 2 days of using the kit my bichons eyes are fabulous, I will continue to use it until they are perfect. I spoke with Sue the owner and she was so helpful and lovely and she assured me this product would work and it absolutely does. To say I’m delighted is an understatement. My dogs look beautiful again. Trust me when I say this is the only product you need when clearing up tear stains. Thank you Sue.

January 25, 2023
Unprompted review
Youngwoofians logo

Reply from Youngwoofians

Margaret!

Thank you so so much for your amazing review!

We are always delighted to hear from our customers and it melts our heart to hear how happy you are!

Its so important for prospective customers to read how fabulous the product is!
It gives total confidence and reassurance when thinking about purchasing the treatment.
Thank you again - from the bottom of our hearts!
Sue & the Young Woofians team

Rated 5 out of 5 stars

I own a Lhasa Apso

I own a Lhasa Apso, who I show and she was getting a bit of tear staining. Which I didn’t like so I got in touch with woofians who suggested that I try happy tears. I have been using it since November, and I can see a real difference to her coat around the eyes, I am so pleased. The face comb is not really used as Lulu has a long coat and that would take out coat. But the tooth brush to put in the powder is brilliant and keeping her face dry, I have also found to be helpful. Would recommend it to anyone.

November 7, 2022
Unprompted review
Youngwoofians logo

Reply from Youngwoofians

Gail!
Thank you so much for your review!
We always love to hear from our customers and are delighted that you are happy with the treatment!
Thanks again for taking the time to write this review. It really does help customers when they are thinking of purchasing our product.
Sue & the Young Woofians team

Rated 5 out of 5 stars

Really effective stain remover for dogs

I was looking for a really effective stain remover....not for tear stains, but to remove red clay stains (from the mud in our exercise field) from the feet and legs of my show dog. I had tried several shampoos, which did help, but was not happy to keep washing and possibly make the area very sensitive. I bought the trial kit and have found it has made a huge difference in just a few days. The red colour in clay is iron oxide, so the products seem to act on the leg stains in the same way it acts on tear staining. It is quite easy to use (I have applied at night, when he is sleepy!) and a little goes a long way. The customer care from Sue and the team is excellent.....checking whether I had any questions and how we were getting on......lots of helpful suggestions and guidance.......Thanks so much.....from me and Kevin!!

January 12, 2023
Unprompted review
Youngwoofians logo

Reply from Youngwoofians

Anne!
Thank you so much for your amazing review!
I think this is the first time we have heard that our treatment removes the staining from mud!
I cant wait to share this with other customers!
I just cant thank you enough for taking the time to write this review and share your experience!
Sue & the Young Woofians team
Oh and we would love to see a photograph of Kevin!

Rated 2 out of 5 stars

I’m sure the product works for some…

I’m sure the product works for some dogs however our Bichon Frise puppy just won’t allow us to put the product on. We’ve followed the instructions but she won’t keep her head still enough to apply and puts up a fight. It’s got so bad that she just runs away and hides if she sees the products.

December 5, 2022
Unprompted review
Youngwoofians logo

Reply from Youngwoofians

Heather I am so sorry that you are not Happy at the moment. But as we discussed just now you will need to desensitize LOLA. With patience I am confident that lola will allow you to apply the treatment and therefore you will remove those stains and hopefully come back with a glowing review of how fabulous the treatment really is. We pride ourselves on customer service and will do everything we can to help you.
Thank you
Sue & the Young Woofians team

Advertisement
Rated 5 out of 5 stars

Amazing! Wonderful product!

Fantastic personal customer service. Safe excellent product. Easy to use and gentle. Wonderful experience overall. I am most grateful to Sue Tostevin for her fabulous innovation

September 6, 2022
Unprompted review
Youngwoofians logo

Reply from Youngwoofians

Carol!
We work towards receiving reviews like this one!
it is so kind of you to take the time out of your day and write this amazing review!
It means everything to us and helps prospective customers when they are thinking of purchasing
Thank you again!
Sue and the Young Woofians team

Rated 5 out of 5 stars

I cannot recommend young woofians happy…

I cannot recommend young woofians happy tears products enough, absolutely fantastic! Following several recommendations from maltese dog owners,my beautiful boy Milo has never looked back. Milo's tear stains have completely disappeared since using happy tears, and all products have been very kind to his sensitive skin. The products and the lovely packaging are produced with such love and care. My little boy Milo is very special to me, and all the little cloths and brushes to clean around the eyes are just perfect,thank you so much Sue and the young woofians team for looking after Milo's tear stains so well. Wishing you all the success for the future, Milo and mummy xx

November 25, 2022
Unprompted review
Youngwoofians logo

Reply from Youngwoofians

Oh Caroline! Thank you so much for taking the time to write this amazing review!
We love to hear how our customers are getting on, it really does make our day and it helps prospective customers when they are thinking about purchasing! We can say how amazing our treatment is but YOU the customer is what really matters!
Thank you Caroline and Milo,
Sue, Miss Teddy and the Young Woofians team

Rated 5 out of 5 stars

This stuff is magic!

My pup’s tear stains were horrible. I had tried everything and nothing worked. A friend on Instagram told me about Young Woofians Happy Tears and I’m so glad she did! This stuff is magic! ✨ After a few weeks I started noticing no more new staining and his old stains growing out! I couldn’t believe it. I got the complete tear stain treatment kit with extra applicators, the Tedster comb and some finger wipes (so soft!) He is looking better than ever! If you’re on the fence about buying, don’t be! Just do it! You won’t regret it. Stick with it and you WILL see results!

October 4, 2022
Unprompted review
Youngwoofians logo

Reply from Youngwoofians

Victoria!
I am so sorry for the late response!
I just wanted to thank you from the bottom of my heart for the fabulous review you have made!
These reviews really do help prospective customers when they are thinking of purchasing our treatment.
Its wonderful to receive reviews like this - it makes everything worthwhile!

Thanks again
Sue & the Young Woofians team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look