Young Writers Reviews 815

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, and the quality of the product is consistently well-received. Some people were dissatisfied with issues related to receiving books or certificates, and a few mentioned missing deadlines. However, these concerns were often resolved promptly and with care by the supportive staff.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Response time

Customers had positive experiences with response times. Reviewers frequently praise the quick and efficient... See more

Customer service

Reviewers consistently report positive feedback about customer service, highlighting experiences that were... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Product

Consumers generally express satisfaction with the product. Many reviewers praise the quality of the books,... See more

Based on these reviews

Rated 5 out of 5 stars

Like many parents, I purchased the book featuring my son's drawing. From the moment it was printed to when it was dispatched, I received regular email updates about its progress. However, the books d... See more

Rated 5 out of 5 stars

My son has really enjoyed the challenge of writing for these wee competitions using the prompts, really encourages extra writing practise in such a fun rewarding way. And big thanks to Lily for helpin... See more

Rated 5 out of 5 stars

I had written a poem that was published in one of their books over a decade ago, and recently realised I had no copy of it. I tried searching through all the records I had and online but couldnt find... See more

Rated 5 out of 5 stars

My son has been selected to have his poem published in I Have A Dream - A Universe of Creativity. However, his name was spelt incorrectly so I contacted Young Writers UK via their website and Aaliyah... See more


Company details

  1. Book Publisher

Written by the company

Young Writers have promoted poetry and creative writing within schools and poetry competitions since 1991. Our aim is to promote poetry and creative writing, for children and young adults to enjoy both reading and writing. We run annual competitions, produce poetry and creative writing collections as well as provide free, engaging resources for teachers and young writers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

815 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish! I reached out to request a correction to the spelling of my daughter’s name, and the team responded almost immediately. It’s clear they genuinely care about getting things right. I really appreciate the prompt communication and smooth resolution. Highly recommend!

April 20, 2026
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Rated 5 out of 5 stars

Credit to Lily and editing team

Lily Howe helped me with a mark that someone drew on my daughters picture. My daughter was obviously upset about it.

Lily was very helpful and quick at getting back to me and was able to speak with the editor to get it removed.

This has made my Daughter so happy and we can't thank you enough.

5 stars for
Great service
Polite & Friendly staff
Quick response
Actions taken that helped resolve the problem.

Thank you again x

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

youngwriters.co.uk is a place for child’s works.

Working with youngwriters.co.uk is a smooth and easy process. I had a great experience with Archie Palmer who helped enormosly. He is professional, friendly, and very supportive. The company really understand children's poetry. If your child is a poet looking for a home for work, this is the place.

April 17, 2026
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Rated 5 out of 5 stars

A wonderful back to books reminder.

My experience everytime Ispoke with customer services was a fantastic, informative and empathetic one. I never know you before but my family all do now. Very good manners and totally had all the information to hand.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Its our first time doing 'My first…

Its our first time doing 'My first poem' and we will definitely carry on doing it in the future.
I would like to say a massive thank you to Aaliyah for being so helpful and for always replying back so quick 😊👏.

April 10, 2026
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Rated 5 out of 5 stars

Thankyou

We are grateful for these outside opportunities for our students. The staff in the office was super helpful and kind to our students.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and polite Aaliyah

Aaliyah was able to get my son's writings included in the publishing even after the stated deadline had passed! She included his work in the current and upcoming printings, as well as ordered 3 books for our family to enjoy.

April 8, 2026
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Rated 5 out of 5 stars

Great customer service

I had an issue with one of the books I had purchased and YoungWriters (Aaliyah) was very understanding and promptly helped resolve the problem. Great customer service.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Young writer

Aaliyah from young writers has been proactive and very helpful in emailing to publish my daughter's writing in a book.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great Team

Archie was incredibly helpful and quick to resolve my query at YoungWriters. Clear communication, friendly service, and everything sorted without any hassle. Thanks, Archie — and best of luck winning the office competition this week!

April 1, 2026
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Rated 5 out of 5 stars

Goes above and beyond

I’ve had a really positive experience with Young Writers. Aaliyah was especially helpful, quick to reply, clear with the information I needed, and really supportive throughout the process. She sorted everything out for my students and made the whole thing very straightforward.
Really appreciate the friendly and efficient service.

March 30, 2026
Unprompted review

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