Fast service & same day prescription. App is very user friendly; when my chat unexpectedly disconnected, they called my cell phone immediately. I like that you can track the status of your Rx. No comp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Living in a rural area without much public transit this service has been invaluable to me in the events where I was unable to drive. I was able to have a prescription sent directly to my pharm... See more
Company replied
Fast, dependable, reliable and understanding. Have told lots of friends of this service. No one likes emergency room wait times or not knowing if you are going there with sicker people. Standard docto... See more
Company replied
My husband broke his back, after 3 weeks he went to emerg and had an x ray where they were looking for a rib fracture. They found nothing and sent him home. Another 3 weeks passed and I managed to con... See more
Company replied
Company details
About Your Doctors Online
Written by the company
Your 24/7 Virtual Healthcare Clinic in Canada
Your Doctors Online is a premier virtual healthcare platform, providing patients with immediate, 24/7 access to board-certified physicians from the comfort of home. If you are researching how to see a doctor online and receive medical advice without the long waits of a traditional walk-in clinic, our platform offers a seamless, highly secure solution designed for both urgent interventions and ongoing health management.
How Our Online Doctor Appointments Work
We believe that accessing professional medical advice should be entirely frictionless. Whether you prefer a secure text chat, a standard audio phone call, or a comprehensive video visit, our flexible consultation modalities are tailored to your immediate comfort. There is no complicated preparation required—patients simply create an account, share their symptoms, and connect directly with a healthcare professional under 5 minutes. Oh you can share your subscription with your family.
Comprehensive Medical Services and Documentation
Our digital clinic is fully equipped to handle a wide spectrum of non-emergency medical requirements. Following a virtual assessment, our attending physicians can issue new medications or refill, blood work, or imaging requisitions, and with our pharmacy network, you pay $0 to get your prescription delivered to your doorstep.
Your Doctors Online is a premier virtual healthcare platform, providing patients with immediate, 24/7 access to board-certified physicians from the comfort of home. If you are researching how to see a doctor online and receive medical advice without the long waits of a traditional walk-in clinic, our platform offers a seamless, highly secure solution designed for both urgent interventions and ongoing health management.
How Our Online Doctor Appointments Work
We believe that accessing professional medical advice should be entirely frictionless. Whether you prefer a secure text chat, a standard audio phone call, or a comprehensive video visit, our flexible consultation modalities are tailored to your immediate comfort. There is no complicated preparation required—patients simply create an account, share their symptoms, and connect directly with a healthcare professional under 5 minutes. Oh you can share your subscription with your family.
Comprehensive Medical Services and Documentation
Our digital clinic is fully equipped to handle a wide spectrum of non-emergency medical requirements. Following a virtual assessment, our attending physicians can issue new medications or refill, blood work, or imaging requisitions, and with our pharmacy network, you pay $0 to get your prescription delivered to your doorstep.
Contact info
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Your Doctors Online
Hi Divyam,
Thank you for the positive review! We are thrilled to hear that you experienced the speed of our 24/7 online doctor service.
Your Doctors Online provides instant connection to virtual urgent care so that you can receive quick medical advice, prescription options, or sick notes from a licensed physician within minutes.
Best Regards,
Your Doctors Online
Reliable, kind and knowledgeable
The doctors and nurses are very kind, professional and knowledgeable. They have a great way to ask questions and do their assessments and provide the referrals or requisitions needed for further assessment. They really are great and reliable. I highly recommend this service.
June 20, 2026
Reply from Your Doctors Online
Hi Vanessa,
Thank you for the 5-star rating! We are glad our virtual urgent care platform could help you connect with our medical team. Your Doctors Online provides 24/7 medical advice, professional clinical assessments, and medical certificates or referrals whenever you need them.
It is our mission to provide reliable, high-quality care, and we are thrilled to hear that our licensed physicians and nurses met your healthcare needs so effectively.
Best Regards,
Your Doctors Online
Reply from Your Doctors Online
Hi Kuzey,
Thank you for the positive review! We are thrilled to hear that you experienced the speed of our 24/7 online doctor service.
Your Doctors Online provides an instant connection to virtual urgent care so that you can receive quick medical advice, prescription options, or sick notes from a licensed physician within minutes.
Best Regards,
Your Doctors Online
Good courteous pleasent people to talk…
Good courteous pleasent people to talk to. Good information. Was happy with service
June 19, 2026
Reply from Your Doctors Online
Hi Gary,
Thank you for the positive review! We are glad our virtual urgent care platform could provide you with a pleasant experience and helpful medical information.
Your Doctors Online provides 24/7 medical advice from licensed physicians to ensure you receive reliable, high-quality healthcare whenever you need it.
Best Regards,
Your Doctors Online
Reply from Your Doctors Online
Hi Ann,
Thank you for the positive review! We are glad you had a good experience with our service.
Your Doctors Online provides 24/7 virtual urgent care so that you can quickly connect with a licensed physician and receive high-quality medical advice whenever you need it most.
Best Regards,
Your Doctors Online
It was an easy process
It was an easy process, all virtual. They do not provide in person doctor support. Would recommend for getting perspirations etc.
June 19, 2026
Reply from Your Doctors Online
Hi Steven,
Thank you for recommending our service! We are glad our seamless virtual platform could assist you with your telehealth needs.
Your Doctors Online provides 24/7 virtual urgent care, allowing patients to connect easily with licensed physicians for medical advice, prescription delivery, and sick notes without needing an in-person doctor visit.
Best Regards,
Your Doctors Online
Very good in answering your questions…
Very good in answering your questions and doing follow ups
June 18, 2026
Reply from Your Doctors Online
Hi Randy,
Thank you for the positive review! We are thrilled to hear that you experienced the prompt service of our 24/7 online doctor platform.
Your Doctors Online provides instant connection to virtual urgent care so that patients can receive timely medical advice, thorough care, and consistent follow-ups from licensed physicians whenever they need it most.
Best Reagrds,
Your Doctors Online
I am very happy with Your Doctors…
I am very happy with Your Doctors Online. The service is fast, professional, and easy to use. The doctors are knowledgeable, caring, and always ready to help. I highly recommend this service to anyone looking for convenient and reliable medical support. Thank you!⭐⭐⭐⭐⭐
June 17, 2026
Reply from Your Doctors Online
Hi Olga,
Thank you for the 5-star rating! We are thrilled to hear that you experienced the speed and convenience of our 24/7 online doctor service.
Your Doctors Online provides virtual urgent care and reliable medical advice so that you can easily connect with a licensed physician within minutes. It is our mission to provide high-quality, convenient medical support whenever you need it most.
Best Reagrsd,
Your Doctors Online
I have been extremely happy with the…
I have been extremely happy with the service. They are always very responsive to any of my medical concerns and get back to me promptly with reports and updates. Their communication is outstanding—they follow up with phone calls, emails, and text messages to make sure I’m well informed every step of the way. Very professional, efficient, and caring. I highly recommend their services.
June 16, 2026
Reply from Your Doctors Online
Hi Gilbert,
Thank you for the positive review! We are thrilled to hear that you experienced the speed and thoroughness of our 24/7 online doctor service.
Your Doctors Online provides instant connection to virtual urgent care so that you can receive quick medical advice, professional clinical assessments, and consistent follow-ups from a licensed physician whenever you need it most.
It is our mission to provide convenient, highly responsive medical support, and we appreciate your recommendation.
Best Reagrds,
Your Doctors Online
Thanks Amna for your advise and patience
Thanks for the consultation with the dietitian. Amna was really patient and helpful
June 14, 2026
Unprompted review
Reply from Your Doctors Online
Hi Prateek,
Thank you for choosing Your Doctors Online. We are glad our virtual dietitian consultation could help you with your personalized nutrition goals. It is our mission to provide patient, helpful, and high-quality telehealth care to ensure you receive the best guidance possible.
Best Regards,
Your Doctors Online
Living in a rural area without much…
Living in a rural area without much public transit this service has been invaluable to me in the events where I was unable to drive.
I was able to have a prescription sent directly to my pharmacist so my roommate could pick it up.
Needed a scan done for another test, without a family doctor it would have taken me 2 or 3 extra trips into town. This service was able to provide the requisition within hours.
All the staff have been incredibly helpful and kind. No matter what time of day.
I truly cannot express how amazing this service has been for me!!!
Keep up the excellent work and thank you!!
Jamie Gillespie
June 16, 2026
Reply from Your Doctors Online
Hi Jamie,
Thank you for choosing Your Doctors Online. We are thrilled to hear that our 24/7 virtual urgent care and online doctor service has been so invaluable to you, especially when managing transportation challenges.
It is our mission to provide immediate access to healthcare, and we are glad we could assist you with efficient prescription delivery and a fast medical requisition within hours.
Our team is dedicated to offering helpful, kind, and continuous medical support no matter the time of day, ensuring you receive high-quality telehealth care exactly when you need it.
Best Regards,
Your Doctors Online
My doctors actually listened to me
My doctors actually listened to me and what I needed. They called to check up on me and I felt the same level of care as if I had driven to a doctor’s office in person.
June 16, 2026
Reply from Your Doctors Online
Hi Lynn,
Thank you for choosing Your Doctors Online. We are thrilled to hear that our online doctor service provided the same level of comprehensive care as an in-person clinic visit.
Your Doctors Online provides 24/7 virtual urgent care and personalized medical support, ensuring our network of licensed physicians can actively listen to your needs and follow up on your progress. It is our mission to deliver attentive, high-quality telehealth care that makes reliable medical access convenient and compassionate.
Best Regards,
Your Doctors Online
I wanted to get some generic blood work…
I wanted to get some generic blood work to get a baseline for ywars to follow. The Dr ordered it and I received a text message the next day to let me know my results were on their app. I made a 2nd appt to go over the results. The Doctor was thourough and ordered specific vitamins right away and make suggestions about my health routines. I'm quite satisfied with the attention I was given.
June 15, 2026
Reply from Your Doctors Online
Hi Amber,
Thank you for choosing Your Doctors Online. We are thrilled to hear that our online doctor service provided the thorough care you needed for your routine health monitoring.
Your Doctors Online provides 24/7 virtual urgent care and comprehensive medical services, allowing patients to easily receive a lab requisition for diagnostic blood work and access their results directly through our app.
Our licensed physicians prioritize preventative health by delivering detailed results reviews and personalized wellness recommendations, ensuring high-quality telehealth care that is both accessible and efficient.
Best Regards,
Your Doctors Online
It was efficient and worked well
June 15, 2026
Reply from Your Doctors Online
Hi Ebru,
Thank you for choosing Your Doctors Online. We are thrilled to hear that you found our platform efficient and that it worked well for you. Your Doctors Online provides 24/7 virtual urgent care, ensuring patients experience an instant connection to a licensed online doctor whenever they need medical advice.
It is our mission to deliver fast, reliable, and high-quality telehealth care to make managing your health completely seamless.
Best Regards,
Your Doctors Online
Don't sign up for this service!
Don't sign up for this service!! They charge you yearly without you even knowing it. So unless you plan to spend $240 before you trial it, don't bother. They state it is $20 per month to sign you in, and charge your credit card full without clear acknowledgement, and then tell you it's $120 refund if you decide to cancel. Unfortunately I would have stayed with this service if paying the monthly rate- the doctors are alright (although very persistent).
June 13, 2026
Unprompted review
Reply from Your Doctors Online
Hi Emma,
We understand that financial clarity is crucial. To offer the lowest possible rate of $20/month, we structure this as an annual plan of $240 charged upfront. This allows us to provide unlimited 24/7 medical access for a full year at a significant discount.
The annual billing total is explicitly displayed on the subscription selection screen prior to payment authorization. Furthermore, a partial refund functions as a cancellation of the annual agreement, which effectively ends the subscription period.
Your Doctors Online provides 24/7 virtual urgent care, allowing patients to connect easily with licensed physicians for medical advice, prescription delivery, and sick notes whenever they need it most.
Best Regards,
Your Doctors Online
Great experience! Would recommend!
My experience with doctors online was excellent starting from the initial chat and then the call during which the doctor spent a considerable amount of time asking me questions and information to get a diagnosis and the whole process was seamless and did not feel rushed at all.I would definitely recommend doctors online because of the convenience and excellent experience.
June 13, 2026
Reply from Your Doctors Online
Hi Minahil,
Thank you for choosing Your Doctors Online. We are thrilled to hear that your experience with our 24/7 virtual urgent care service was excellent from the initial chat through to your medical consultation.
Your Doctors Online provides an instant connection to a licensed online doctor who prioritizes comprehensive, patient-centered care without making you feel rushed. It is our mission to offer a seamless and convenient telehealth platform that ensures you receive high-quality medical advice and an accurate diagnosis whenever you need it.
Best Regards,
Your Doctors Online
LOVE IT!
The best thing to happen to Canadian healthcare in a long time. Lightning, fast appointments and excellent service from the comfort of home. Highly recommend.
June 5, 2026
Unprompted review
Reply from Your Doctors Online
Hi,
Thank you for choosing Your Doctors Online. We are thrilled to hear that our 24/7 virtual urgent care service has provided you with an exceptional experience and lightning-fast appointments from the comfort of home. Your Doctors Online provides instant connection to a licensed online doctor, making it easy for patients across Canada to receive medical advice, prescriptions, and medical certificates without the wait times of a traditional clinic.
It is our mission to offer accessible, high-quality telehealth care to support your health and wellness needs efficiently.
Best Regards,
Your Doctors Online
I got the service I needed in a pinch
I got the service I needed in a pinch. The doctor helped me out during an attack.
Though I would just like to let people know to read everything while registering for an account as it does mention you are paying for an entire year's worth of membership outright. I clearly didn't do that as I was confused that I paid a huge amount of money after checking my card. I was in a huge amount of pain at the time, in my defense.
June 1, 2026
Unprompted review
Reply from Your Doctors Online
Hi Joshua,
Thank you for sharing your experience. We are glad to hear that our 24/7 virtual urgent care service was able to provide you with the medical support you needed when experiencing an acute medical event.
To offer the lowest possible rate of $20/month, we structure this as an annual plan of $240 charged upfront. This allows us to provide unlimited 24/7 medical access for a full year. The annual billing total is explicitly displayed on the subscription selection screen prior to payment authorization.
Your Doctors Online provides instant connection to licensed online doctors, and we are glad our medical team was there to assist you efficiently when you needed it most.
Best Regards,
Your Doctors Online
She was very supportive and cared about…
She was very supportive and cared about the issue
June 13, 2026
Unprompted review
Reply from Your Doctors Online
Hi Josh,
Thank you for choosing Your Doctors Online. We are glad our virtual urgent care service could help you with your health concerns and that you felt supported by our team.
Your Doctors Online provides 24/7 medical advice, and it is our mission to offer compassionate, high-quality telehealth care to ensure you always feel listened to and cared for.
Best Regards,
Your Doctors Online
Cheap and convenient
Excellent service. Was able to get my prescription within minutes. Would recommend
June 9, 2026
Reply from Your Doctors Online
Thank you for choosing Your Doctors Online. We are glad our virtual urgent care platform could provide excellent service and allow you to get your prescription within minutes. It is our mission to offer instant physician access and rapid prescription delivery to ensure your healthcare needs are met in a cheap and convenient manner.
Best Regards,
Your Doctors Online Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.