Your Ticket Genie  Reviews 292

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional value, noting that prices are significantly cheaper than competitors, allowing them to save a substantial amount of money on tickets. The service is frequently described as brilliant and first-class, with many highlighting the staff's helpfulness, friendliness, and extensive knowledge. People appreciate the quick response times to inquiries, often within minutes or hours, and the personalized advice received. The ease of the purchasing process and the smooth experience of ticket collection are also commonly mentioned, leading many to express their intent to use the company again in the future.

What people talk about most

Price

Reviewers highlight positive aspects of price, consistently finding tickets considerably cheaper than other... See more

Service

Customers consistently report positive experiences with the service. Many reviewers praise the excellent... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the excellent and outstanding... See more

Response time

Reviewers express high satisfaction with the response times. Customers consistently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Guys at Ticket Genie were great. I used them for Disney World tickets aswell as Discovery Cove, sea world and Aquatica on our resent holiday in Florida. Cheapest tickets I could fine delivered fast wi... See more

Company replied

Rated 5 out of 5 stars

We bought our 14 day Universal hopper 4 park pass from here and it worked out a couple of hundred pounds cheaper than anywhere else by the time I’d added up 5 adult tickets. We didn’t have any issues... See more

Company replied

Rated 5 out of 5 stars

I did my research before spending so much money buying Disney/universal combo tickets, and even then was a little nervous, but I had no need to be. The tickets I bought were considerably cheaper than... See more

Company replied

Rated 5 out of 5 stars

I purchased 2x Universal Orlando explorer tickets (plus Epic Universe) via Your Ticket Genie These are the cheapest tickets on the market, they can’t be beaten, even if other sites have dis... See more

Company replied


Company details

  1. Travel Agency

Written by the company

We are an Attraction Tickets Selling Company. We sell tickets for World Wide Theme Parks, Water Parks, Tourist Attractions and Excursions. We are adding new products every day to our portfolio. Now we have added, Hotels, Villas, Car Hire and Transfers to our growing list of products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

292 reviews

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Rated 5 out of 5 stars

1st time using them service was quick

1st time using them service was quick , easy & the cheapest would defo use again …owner is also on orlando tips for brits on fb & always available for any questions or queries …top service 👌

August 11, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Alan, Thank you for your review. Were glad you had a great experience with your ticket genie.

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Rated 5 out of 5 stars

Great prices and great service

Great prices and great service. I discovered the website on Facebook and I saw very good price but never exoerienced before,so I bought at first Disneyworld tickets and when I realised that tickets and photo pass were perfect I decided to buy Universal tickets too. What was fantastic from their service was that I bought tickets on the 9th august and they site said i could use they only from the11th,so i sent a mail and ask if it was possible to use them from the 10th. In less than an hour they answered and had already arrange for what I ask . Thanks again

August 1, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you for your review Lucia, it was a pleasure to help you organise your holiday!

Rated 5 out of 5 stars

If you are skeptical?

At first I was skeptical about booking because I thought there would be better deals when we were, actually, in Orlando. Having booked our tickets, via yourticketgenie, I was very glad that I did because the price of the tickets direct from Disney were, way, more expensive than what I had purchased. The added bonus was the Disney Photo Pass as this ment that we took photos at every opportunity and even on the rides. Entry to the park was also seamless. Definitely recommend yourticketgenie to anyone traveling to Orlando for the theme parks.

August 7, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you for your review. We work extremely hard to keep our prices low so we are glad we were able to get you the best price! we hope you had an amazing holiday.

Rated 5 out of 5 stars

First Class

The staff are first class, fast to reply and knowledgable. They have the best ticket prices on the net and knowing that they are available should we hit problems makes me very relaxed using them.

August 20, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you for your review Steve. We hope you have an amazing trip!

Rated 5 out of 5 stars

5 Star Service

Upon a friends recommendation I decided to use Ticket Genie. They were far and away the best for prices. We saved just over £200 compared to our usual Ticket operator. Their process was very easy and tickets were immediately received. I have since purchased further tickets.

August 12, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you for your review Ian, were glad you have had a great experience with Your Ticket Genie.

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Rated 5 out of 5 stars

Fantastic!

Great experience, very good prices - the cheapest around! Tracy is fantastic and her responses to emails are faster than lightening! I will always use ticket genie now! Thank you again, Tracy.

August 8, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Jess, thank you for your review. We look forward to planning your future holidays with you!

Rated 5 out of 5 stars

Excellent service

Excellent service
Dead easy. All booked and paid for and tickets arrived straight the way.
Did it whilst we were on holiday, no stress

July 15, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Hayley. Thank you for your review, we hope you had an amazing holiday.

Rated 5 out of 5 stars

Excellent price and communication

I was nervous at first because they are a fairly new company but after researching and reading other reviews, I booked with Ticket Genie. Tracy was super helpful and the tickets were the cheapest I could find. 5 stars! We will definitely use them again and I will be recommending to friends and family 🌟

August 9, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you for your review! We're always happy to help at your ticket genie, we look forward to planning your future holidays with you!

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Rated 5 out of 5 stars

Universal tickets - cheapest around

I’ll be honest, I was hesitant to book with your ticket genie, as surly the prices were too good to be true. I asked a well known supplier if they could price match, they told me they can only match with other official retailers. Again, was hesitant. Took the plunge, received ticket confirmation within a few minutes. As I was staying in a universal hotel, I used the hotel ticket desk to get my physical tickets. Couldn’t have been easier. I think I saved about £150 using your ticket genie, wouldn’t hesitate to use them again

August 5, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Zoe. Thank you for your review. Were pleased to hear you had a great experience with your ticket genie, we hope you had an amazing holiday!

Rated 5 out of 5 stars

I asked lots of questions and Tracy…

I asked lots of questions and Tracy went above and beyond to email me, she is an absolute font of Orlando knowledge. I eventually made up my mind orders my tickets paid a small deposit and then paid the balance when due the E tickets arrived swiftly with clear instructions on how to collect them once we get to Florida. Excellent service worthy of 5 stars.

August 1, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you for your kind review. We are pleased to hear you had a great experience with your ticket genie. We hope you had a lovely holiday!

Rated 5 out of 5 stars

Great price and perfect service

After using the same service to buy park tickets for years I decided to give Ticket Genie a go after hearing positive things about them. The prices were the cheapest I had seen so I'll be honest I was a little skeptical. However after paying in full at 10pm at night and still receiving my voucher instantly I was very happy. I called Universal the next day who said the tickets were legit and ready to pick up when I arrive. Thank you so much!

July 22, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Adam. Thank you for your kind review. We are glad we were able to make your booking process easy! we hope you have an amazing holiday.

Rated 5 out of 5 stars

100% legit

100% legit. Great prices. Instant tickets by email after payment. Good communication and no problems.

August 4, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you for taking the time to leave us a review, it was a pleasure to help you book your trip!

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Rated 5 out of 5 stars

Excellent service

It was my first time booking a trip of this kind. Tracey answered all my questions very promptly. The Disney tickets came through straight away and was able to link them to my Disney app. The universal tickets you have to print out on site. They gave very clear instructions on how to do this. We collected no problem from our universal hotel. If you weren’t staying on site the kiosks to collect are right next to the entrance. I would use my ticket genie again 100%. Not just for the value for money but for the excellent customer service

August 11, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Kerry, thanks for your review! we are glad we were able to make the process of your Disney holiday simple, we hope you had an amazing holiday.

Rated 5 out of 5 stars

Excellent prices and customer service!

Your Ticket Genie prices were the best around, in most cases by quite some margin. The Universal and HHN tickets we bought were exactly the same type as other providers, we travel next month but have been many times so no issue using the park machines to print tickets in advance of entry.

Our son broke his arm and we considered moving back a few weeks until the cast was removed, your ticket genie were extremely accommodating and really quick with their communications, TUI less so meaning we had to stick to the original dates.

This is the first time I've used your ticket genie, but will definitely use for future visits, especially given the excellent response we received from customer services.

Thoroughly recommend, book with confidence.

July 14, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Michael, thank you for your review. We are always happy to help and accommodate where we can. We hope you have an amazing holiday and look forward to your next booking with us! - Amy

Rated 5 out of 5 stars

Fab company

We used your ticket genie for our recent trip to Orlando and NYC. We found them to be super responsive and really helpful with all of our many questions. Tracy particularly is brilliant. They were the best value too although note the prices may change daily as they link directly to the exchange rate.
Everything worked really smoothly in both Disney and Universal, and also in New York.
I would definitely use them again if I was planning a similar trip.

July 26, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Darren, Thank you for taking the time to leave us a review. Were glad we were able to help you plan your holiday and we hope you had a great trip!

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Rated 5 out of 5 stars

Excellent price and communication

The communication from Tracey is exemplary. Booking on the website was very easy and the prices were considerably different to all other quotes I had. We don't travel until next year but I have been consistently reassured throughout the process. On payment, all vouchers were received within the hour and any questions I have had since have been responded to in a timely manner. This is my first time using this company but based on previous reviews and my experience so far I would wholeheartedly recommend them to others.

July 27, 2025
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Reply from Your Ticket Genie

Thank you for your review Nichola. Its been a pleasure helping you organise your holiday! Tracy

Rated 5 out of 5 stars

Very happy customer!

Tracy was lovely to deal with and nothing was too much trouble, I requested to change dates on my tickets and she done so swiftly at no extra charge. I will 100% be using her again on our next trip to Orlando.

August 6, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Adele. Thank you for your kind review. It has been a pleasure to organise your holiday! tracy

Rated 5 out of 5 stars

Great service from this company…

Great service from this company purchasing universal tickets at the best price out there. Highly recommend

August 6, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Liam. Thank you for taking the time to leave us a kind review! We are always happy to help.

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