youswim.com Reviews 119

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their comfort, flattering fit, and how they adapt to changing body shapes. Many people appreciate the outstanding customer service, noting the staff's helpfulness, kindness, and prompt responses. The quick resolution of issues and the company's commitment to customer satisfaction are frequently mentioned. However, some customers were dissatisfied with the product's quality, reporting that swimsuits lost their shape, had loose stitching, or became see-through relatively quickly. These reviewers felt the products did not stand the test of time, especially with regular use in pools, despite following care guidelines.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the comfort, flattering... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praise the comfort, flattering fit, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick responses and exceptional... See more

Staff

Consumers consistently express satisfaction with the staff, highlighting their helpfulness and kindness. Many... See more

Response time

Clients share positive opinions on response time, with many praising the quick and helpful replies from... See more

Based on these reviews

Rated 4 out of 5 stars

I decided to buy a swimsuit from You Swim as my weight fluctuates and I wanted something that I wouldn't have to worry about replacing. It is expensive but I was hoping it would last me many years. A... See more

Rated 5 out of 5 stars

I have always been hesitant about buying bathing suits, especially bikinis as a plus size girlie. you know the type; heavy tits, big ass, curvy girlie. so ive really tried so many different brands, an... See more

Rated 5 out of 5 stars

i don’t even know where to start. number one these bathing suits are incredible, i own four. the sizing the material the quality are all outstanding. beyond that you swim has the BEST customer servic... See more

Rated 5 out of 5 stars

I reached out via email about an issue with my swimsuit that almost had me in tears. I was pleasantly surprised to get an email back within 24 hours (most companies take days, if ever). Jake was SO k... See more


Company details

Written by the company

We’re on a mission to turn the tide on standard, inflexible sizing. With two magical sizes adapting to fit a dozen traditional ones, we’re creating swimwear that supports our bodies as they are. Our mission: To design swimwear for the body you're in. At Youswim, we understand that our bodies are fluid. We design swimsuits that meet us where we are, empowering our community to celebrate our unique and ever-changing bodies.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

119 reviews

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Replied to 10% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love!

Absolutely love my suit. It fits perfectly and makes me feel so confident. Also some of the best customer service I have experienced!

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Defective suits will get replaced!

Over the past few years of wearing Youswim, I’ve had two defective suits where the stretch came undone. Both times, including this recent occasion, YS has responded to my email warmly and with great understanding. They always make sure the customer is happy with their product. The first time I had a defective suit they sent me a replacement and this time they sent me a gift card. Outstanding customer service!

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Youswim stands on business

Youswim stands on business!

When I needed help with a past order I received a quick, personalized response. Their customer service agent was kind and considerate with helping me seek a replacement for my suit.

I would highly recommend them for their quality products and positive service experience.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

I have always been hesitant about…

I have always been hesitant about buying bathing suits, especially bikinis as a plus size girlie. you know the type; heavy tits, big ass, curvy girlie. so ive really tried so many different brands, and this bathing suit. it made me feel SO confident. I literally remember the first time I put it on I had just EATEN A WHOLE MEAL but was so excited. usually id be poking and lifting and manipulating my body but I was immediately excited. I just bought my second one because this has truly changed the game for summer!

April 15, 2025
Unprompted review
Rated 2 out of 5 stars

Please can somebody help me

Please can somebody help me. I have contacted the company numerous times to arrange a return but no one is getting back to me and the returns portal simply doesn’t work.

June 12, 2025
Unprompted review
youswim.com logo

Reply from youswim.com

Hi Charlotte, we’re so sorry to read this! We replied to your email with a return label earlier today and hope you’ve been able to return your suit before your trip. Please reach out if we can do anything else to help. 💦

Rated 5 out of 5 stars

My suit top was thinning from a bikini…

My suit top was thinning from a bikini that I had bought from youswim a few summers ago. I reached out to their team to see if something could be done, with the hope that they may send me a replacement suit. Knowing their pieces are quite the investment and stretch with you, I was quite bummed about my top. I knew I wouldn’t be able to wear it with confidence anymore.

They went above and beyond in their follow up, explaining how the imperfection may have occurred, and then sent a voucher for a replacement suit. This exact scenario is why I support sustainable brands when I can. Superb customer service and swift resolution. This alone has secured them a loyal brand advocate. That advocate being me. The next time I need a new suit, I will be no doubt be repurchasing from youswim. Amazing products with a sustainable company ethos I can back as a consumer. Thank you youswim! ❤️

June 9, 2025
Unprompted review
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Reply from youswim.com

Hi Caprice! Thank you so much for your kind review, we so appreciate it ❤️

Rated 5 out of 5 stars

I’ve been a Youswim customer for six…

I’ve been a Youswim customer for six years now and have a purchased a handful of suits in that time. Each swimsuit has been on a different journey with my body, they have all retained their shape, support and comfort after numerous wears, washes & swims. It is the only swimsuit I will wear and that makes sense for my changing body. Their customer service is so friendly and prompt, if I’ve had any questions they’ve responded very quickly. Thank you ❤️

March 5, 2025
Unprompted review
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Reply from youswim.com

Thank you so much for your review, Anna ❤️

Rated 5 out of 5 stars

High Marks For Customer Service

I really like their suits. They are comfortable and lightweight. Easy to travel with. My first order was lost in transit and the company immediately sent another one, which arrived. No hesitation in sending out another order. With the excellent customer service I received they get high marks.

April 3, 2025
Unprompted review
Rated 2 out of 5 stars

Not worth the price

I bought two of these bikinis at full price. Both have started to unravel after only 2 summers (I live in the UK so they only getting an outing once or twice a year on holiday). I contacted youswim but they weren’t interested as I’d had them over a year despite only been worn a handful of times. For a premium item they should last longer. The colours are lovely but I wouldn’t bother, I’ve had £20 bikinis that last longer.

April 15, 2024
Unprompted review
Rated 1 out of 5 stars

DON’T BUY!

DON’T BUY! I can’t believe I got duped; I made sure to check out the website and trust pilot reviews and believed it was a reputable company. They have a big ‘sale’ drive and of course people will look to buy the half price items since full price is so expensive. When it arrived, it was too small. I went online to send back and l then found in the convoluted returns procedure that they do not offer return, exchange or refund for sale items. This is unlawful in the UK so I’ll try and go through ombudsman. Aaaargh!

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Love my YouSwim

Love my YouSwim - such amazing fabric that stretches and fits so well. Just got the new Aroha in espresso and can’t wait to wear it. Everything arrives beautifully packaged as well.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

3 pairs and counting

I have 3 pairs that have last me over 4 years, through 2 pregnancies and still going strong. Love all the colour and style options

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend You Swim

I would highly recommend You Swim. I have had mine for years, both bikinis and full piece. They have grown with my growing belly through two pregnancies 💙 Comfortable, flattering & versatile.

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Not recommended | poor quality

Unfortunately I have to say that my youswim experience was really disappointing for me.

After only one year of use (only used during vacations) my bikini had fabric defects, the texture seemed worn out and didn’t shrink after drying. Even though I took very good care of it like they wrote in their care instructions. Now the bikini is 3 years old and looks terrible… the texture have lots of spots with damaged fabric and is super thin. So in the end, not a life long bikini as advertised.

I honestly can’t understand all these good reviews on their website…even though the bikini fits well and looked super nice in the first couple of weeks, it’s poor quality and I would expect more for this price!
I contacted youswim already about one year after I bought it because of the damages and they offered me 25% off for the next swimming suit. Sorry, but this seems ironic considering the price of a new youswim swimsuit… I wouldn’t pay again so much money as I don’t know if this would happen again.

January 26, 2025
Unprompted review
youswim.com logo

Reply from youswim.com

Hey Nele,

We’re really sorry to hear about your experience with your Youswim suit – that’s definitely not what we want for our customers. Most of our customers love their swimsuits and enjoy them for years with the right care, so we totally understand your frustration.

We always aim to honor any faults within 12 months of purchase and will do everything we can to make sure you have a swimsuit that you can enjoy. We hope you understand that, at this time, we’re unable to offer replacements beyond this generous time frame.

The Youswim Team x

Rated 5 out of 5 stars

Would Recommend!

Just got my order today after choosing my first swimsuit from the sale. Couldn't love it more! It's great to have the 2 sizing options and size II fits perfectly since I'm 6ft 1. Super fast shipping as well.

January 22, 2025
Unprompted review
youswim.com logo

Reply from youswim.com

We're so happy you love your suit!! 💞

Rated 1 out of 5 stars

Inaccurate fit and no response from…

Inaccurate fit and no response from customer service. I ordered my first swimsuit from youswim *(the aplomb cheeky two-piece) and unfortunately the bottoms were way too tight and uncomfortable. I consulted the size chart before ordering and was very disappointed that the fit was not as stretchy as described. I contacted customer service, both the returns account and hello account on December 30th and followed up on January 2nd and am still waiting for a response (as of January 9th). I will be returning the suit, but pretty disappointed to be paying so much for shipping and duties.

Would love a response from youswim and an opportunity to try a different style.

December 30, 2024
Unprompted review
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Reply from youswim.com

Hi Claire,

Thank you for your review, and we're really sorry to hear about your experience at Youswim.

We typically respond to emails within 48 hours. However, your emails came through during our holiday break, and our team was a little slower than usual to come back to you. We're sincerely sorry for this inconvenience.

I believe we've found the email thread you have with our customer support team and it looks as though we've offered you a free return label and are sending you an alternative style to try on. We hope this new suit has a comfier fit.

We will always do everything we can to make things right ❤️

Rated 5 out of 5 stars

High quality suits

High quality suits, made surprisingly stretchy. I am just so surprised they fit so well I was in-between sizes and asked for advice via instagram. I was advised to size down and so glad I did. The top is so supportive!

October 23, 2024
Unprompted review
youswim.com logo

Reply from youswim.com

We're so happy we could help you find your perfect Youswim, Emma! Thank you so much for your lovely review and support 💕

Rated 5 out of 5 stars

Youswim nice swimwear from nice people 💜

Youswim are most definitely the nicest company selling the nicest swimwear…when they say they fit everyone they really do..stylish, comfortable, beautiful range of colours..what more could anyone want..❤️

October 21, 2024
Unprompted review
youswim.com logo

Reply from youswim.com

Thank you so much, Michele! Your support has really been so incredible over the years and we can't thank you enough ❤️

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