Subscriptions are made easy, you can tailor your dogs profile to get products suited for them, I also like the fact that you can get points back to use as money off! I will definitely be carrying this... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Before subscribing I bought the tablets elsewhere as well as from your site, they were more expensive! I would forget to buy them so subscription was the easiest way to ensure my girl got her Youm... See more
I am really pleased with service that I receive is excellent. The subscription option is also excellent. It offers me a piece of mind knowing that Joint care Tablets and the itchy skin liquid... See more
I had a query about the product my dog was on that I couldn't find the answer to on the Yumove website. I messaged the customer support team via email & a very helpful person called Duncan was quick t... See more
Company details
Written by the company
The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.
Contact info
Unit 6, The Quad, Butterfield Business Park, , LU2 8EU, Hertfordshire, United Kingdom
- 01462 416866
- hello@yumove.com
- yumove.co.uk
4.7
Excellent
86K reviews
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Great products which helped my late dog…
Great products which helped my late dog a lot! Even their customer service was amazing when I faced some issues with a delivery. Highly recommended
November 20, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The tablets are a good product
The tablets are a good product so I decided to take out a subscription as it was cheaper. I was notified that my subscription was about to be sent. As I already had enough tablets (as I'd bought several months worth previously) I filled out the form to delay my subscription being sent until October. Today I received an email saying they'd been sent! I emailed customer service and asked to cancel my subscription. Viwe sent me a prompt response saying this had been done and apologised for the earlier mix up.
August 18, 2026
Unprompted review
Reply from YuMOVE
Hi Mrs Fleet,
Thank you for sharing your honest feedback.
We’re really pleased to hear that you’ve been happy with our tablets, although we’re sorry that your request to delay your subscription wasn’t applied as expected.
We appreciate how frustrating it must have been to receive a dispatch notification after requesting the order be postponed until October. We’re glad Viwe was able to respond promptly, cancel your subscription as requested, and apologise for the mix-up.
Thank you for your understanding and for sharing your experience with us.
Kind Regards,
Jess
YuMOVE Customer Care Team
Prompt, flexible deliveries and good products
Deliveries were on time and there was good flexibility in moving scheduled dates around. I used products for both me and my dog and neither of us had issues with them.
August 3, 2026
Arrived quickly and as expected
August 3, 2026
Reply from YuMOVE
Hi Kate,
Thank you for your feedback. We’re delighted to hear your order arrived quickly and exactly as expected.
Thank you for taking the time to share your experience!
Kind Regards,
Jess
YuMOVE Customer Care Team
Arrive every month well packaged and on…
Arrive every month well packaged and on time. My dog eats them straight down.
April 20, 2026
Yumove max worked really well for my…
Yumove max worked really well for my elderly lab.
All of a sudden she would not take them anymore no matter how I disguised them.
Which is a shame as they were really helping 😢
August 18, 2026
Unprompted review
customer care
customer care
I have had to put my subscription for one a day joint care and skin & coat support on hold due to other medication for completely different issue and customer services could not be more helpful
August 18, 2026
Unprompted review
The Yu Move tablets are always on time…
The Yu Move tablets are always on time and I get notification when they are being sent- fantastic service!
August 18, 2026
Excellent customer service
I seemed to have accumulated too many Yumove tablets over a period of time. A quick email to the company resolved it very quickly. I am now skipping a month to get back on track. Very quick fast service. Thank you Taylor.
August 18, 2026
Unprompted review
Easy to order
Easy to order, kept up to date with delivery , my dog seems happy with the product
July 31, 2026
Fantastic products for my dog
Fantastic products for my dog. They massively help my dog just as described. Always arrive promptly (i have a subscription). The subscription is easy to manage & i get notifications prior to them sending the items to ensure I still need them,
June 25, 2026
Ordering is easy
Ordering is easy, great service & product.
I've been buying yumove for some years now. After losing my little dog. I transfered over to my other dog, which was at that age at that time to take over yumove from her passing.
May 29, 2026
Good service and good for our dog joints
We have 2 chocolate labradors who have had some benefit from taking the yumove tablets. It is easy to pause the order and customer service is excellent t
May 29, 2026
These do not work on my dog …
These do not work on my dog and I’ve sent 2 emails to cancel my subscription with them to stop sending them but they are not listening and my account is saying I have no subscription PLEASE DO Not SEND ANYMORE AND CANCEL MY SUBSCRIPTION
May 29, 2026
Reply from YuMOVE
Hi there,
Thank you for leaving a review.
We’re sorry for any frustration caused. Upon checking the email address provided with your review, we haven’t been able to locate any recent emails from you. However, we have now actioned the cancellation of your subscription, so no further subscription orders will be sent.
If there’s anything else we can help with, please contact our Customer Care team at hello@yumove.com, and we’ll be happy to assist.
Kind regards,
Ellie
YuMOVE Customer Care
The subscription arrives on time each…
The subscription arrives on time each month and the max tablets work really well for my dog.
June 7, 2026
Delivery was speedy
Delivery was speedy, 2 months free was super but unfortunately they didnt work for my elderly kitty but my mum has the dog version and they work well for her for her dog
May 14, 2026
Reply from YuMOVE
Hi Amy,
Thank you for reaching out. We’re delighted to hear your delivery was speedy and that you appreciated the initial offer.
We’re sorry to hear that YuMOVE didn’t prove suitable for your elderly kitty, although it’s lovely to hear your mum has had a positive experience with our dog product.
Thank you for sharing your feedback with us.
Kind Regards,
Jess
YuMOVE Customer Care Team
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