Complete Desaster
Complete Desaster. The amount I have spent on companies trying to get this to work far exceeds the money I paid for the converter and wallbox.
Junk.
Two different companies have been trying for weeks, constantly in touch with their „support“ and always getting completely different information each time.
This is the most unprofessional company I have ever come across in my life.
Their response below is a completely lie, they have been contacted countless times.
Reply from Azzurro ZCS - Green Innovation
Update 23/06/2026
Dear Customer,
We understand your frustration; however, in order to investigate the issue and provide proper support, we need the information we have requested.
Without receiving the required details, we are unfortunately unable to proceed with the analysis or provide a solution.
We kindly ask you to provide the requested information so that we can continue assisting you.
Best regards
Team ZCS Azzurro
22/06/2026:
Update:
Dear Jan,
We are sorry that you have not responded to our request for additional information.
We would like to renew our request and ask you to provide, through the channels indicated in our previous message, the details necessary to resolve your issue.
We also invite you to check your spam/junk mail folder to ensure that our request to contact you has not been filtered there.
First answer:
Dear customer,
Thank you for sharing the issues you've encountered using our products with us, and we apologize for the inconvenience.
If you need more detailed assistance, please share your case with us at trustzcs@zcsazzurro.com so our support team can contact you as soon as possible to discuss the best way to help you resolve your issues.
Best regards
ZCS Azzurro Team