Zebra Pack Reviews 

75
•
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Zebra Pack is a new supply vendor for us and so far they ship product at once and the one time we were missing a box they corrected the issue and got us our missing product back. We will continue to... See more

Rated 3 out of 5 stars

Our latest order delayed, we received order confirmation and shipping notification but not dispatched yet, we had to call to be informed that item is out of stock and need more time. It cost us extra... See more

Rated 2 out of 5 stars

The color was completely wrong, nothing like the mockup. When we contacted Zebra Pack, the response we were given was that there were inevitably color variations based on printin on poly bubble maile... See more

Company replied

Rated 5 out of 5 stars

My online ordering experience was effortless from start to finish. Even with the mix-up with my order - the quick resolution and customer service was superb. I got the corrected item in less than 24... See more

Company details

  1. Packaging Company

Written by the company

Zebra Pack is your USA-based source for high-quality custom printed products and shipping supplies. Here's why you should choose us: Quality Custom Printing: We excel in delivering top-notch custom printed items to represent your brand with precision. Wholesale Savings: Enjoy real wholesale prices and discounts on bulk purchases. Free USA Shipping: Get free shipping within the continental USA, making it budget-friendly. Fast Delivery: Most products ship the same day, ensuring your supplies arrive promptly. Count on Zebra Pack for quality, savings, and speedy service for all your shipping and branding needs.


Contact info

3.6

Average

TrustScore 3.5 out of 5

75 reviews

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3.6

All reviews

(75)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. That's for you, John. Also, no updates on the shipments' tracking. Also, very often things are out of stock,,,,, and if you contact them after a week or 2,,,,, customer service tells you that it is your responsibility to check with them if the item is in stock or not. They will take your money, sit on it, and tell you that you have to call them and ask about the status of the merchandise.
Amazing Balls.

This keeps happening since last August on a consistent basis.

June 23, 2026
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Rated 1 out of 5 stars

I ordered 3 boxes of bubble mailers, got one and no refund

I have been a customer for many years, but their service declined over the years.
In January 2026 I ordered 3 boxes of bubble mailers. They shipped one box. They could not tell me if the other two were available. After a month of back and forth I requested a refund for the 2 boxes they never shipped. They never issued the refund.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

USA products are the best!

USA products are the best!
Wow! Finally a company that sells bubble mailers that are made in the USA! It took me so long to find this site and it was definitely worth the wait😁. So happy that I can support an American business and get awesome packaging supplies!
If you are looking for quality bubble mailers or other supplies please shop here!

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

Out of Stock - No Updates

I am writing to express my serious concerns regarding our recent experiences with Zebra Pack. We have been ordering from your company for over a year, and the ongoing issues are increasingly unacceptable. Specifically, it is highly problematic that products which are out of stock continue to be listed as available on your website.

Moreover, the lack of communication regarding order statuses is troubling. In my last order, I received no updates for over a month and was not informed that the product was unavailable. This is now the second occasion on which I have had to proactively reach out for clarification, only to learn that the item was out of stock without any prior notification or alternative options provided.

This pattern of inadequate customer management is disappointing, and it forces us to reconsider our future procurement choices. I urge you to address these issues promptly to ensure that other customers do not face similar frustrations. I will be forwarding this to Consumer Reports and the Better Business Bureau to warn other potential clients of yours to choose another option.

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

Not good

I placed an order on 10/26. I received an email stating my items will be shipped on within 48hrs. I sent a reminder on Oct 10th (where is my order). Nothing - I just wasted money. I went back to Sticker Mule.

October 26, 2024
Unprompted review
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Rated 1 out of 5 stars

Not good at all so far

Not good at all so far.

Even though asked three times by email what’s the status of my order.

The sales associate never come back to me.

He said that will come back.

So far bad experience.
I hope that I receive my order.

Supposed to get there early this week.

Igor

September 25, 2024
Rated 1 out of 5 stars

I've been ordering from Zebra Pack for…

I've been ordering from Zebra Pack for years. All was great until I put an order in on 10/02/2024 and was not updated that the item was not in stock. Here I am today 10/09/2024 with no packages affected my business's delivery.

I requested overnight and apparently there is no option for that. This situation was not rectified to my liking and I will seek other companies for my packaging going forward.

October 2, 2024

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