I just received my latest order from Zeelool and, as always, I’m extremely satisfied. This time I bought both prescription glasses and prescription sunglasses, and the quality is excellent. The s... See more
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Review summary
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Reviews shaping this summary
I was waiting until I got my first pair before I ordered again. The order came several days earlier than the anticipated delivery date. Ordering process was easy. There are several frames I like that... See more
Zeelool made my new eyeglass purchase easy. The price was right. The prescription was perfect. The time from selection/ purchase to delivery was great. I have made multiple purchases and never disapp... See more
Zeelool has a good selection of glasses, the process is easy to add your prescription and the glasses are affordable. Usually delivered in about 10 days and the glasses are good quality products. Ju... See more
Company details
Written by the company
ZEELOOL-Your global everyday optical stylist for affordable, on-trend prescription eyewear. Built around Frame Your Vibe, our core belief is style leads function for all daily moments. We deliver diverse frame designs, reliable prescription lenses, seamless online shopping, flexible returns and 365-day product warranty, with warm, approachable customer support for everyday style lovers worldwide.
Contact info
5900 BALCONES DRIVE SUITE 100, 78731, Austin, United States
- +1 (302) 990-0619
- support@zeelool.com
- zeelool.com
4.3
Excellent
34K reviews
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I loved my glasses
I loved my glasses. I can see perfectly.out of them. You should really make more of a selection of round glasses. The Gucci and Calvin Klein have really beautiful ones at Costco.
May 1, 2026
Unprompted review
May use AI-assist with repliesRead more
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I ordered two pairs of glasses and one…
I ordered two pairs of glasses and one pair sunglasses. I had to send them back because they were not right. The one was alright, but the other pair of glasses and the one pair of sunglasses were blurry, so I had to send them back, In return they sent me back two pairs of glasses and no sunglasses. They kept the balance of my money that I had paid for three pairs and said the were more expensive, but they were same order as the first. They were supposed to fix what they messed up, but they DID NOT, THEY KEPT THE BALANCED OF MY MONEY. They are a scam. They steal from seniors. The new set they sent me are too big. They refused to give me my money saying they could only give a store credit, which would force me to buy their glasses from them. SCAMMERS.
March 27, 2026
Unprompted review
Reply from Zeelool
We sincerely apologize for your frustrating experience and the inconvenience this has caused you.
Regarding your order 101773472, you originally purchased three pairs of eyewear. After verification with our support team, the issue occurred due to incorrect prescription information you provided, which is why you returned the items. Afterwards, you opted to receive store credit along with a 10% discount coupon. You then used this store credit to place a new order 101797525 for two pairs of glasses on your own.
The new lenses you selected come with upgraded extra functions, which naturally results in a higher price than your original items.
As for the issue that the new glasses feel too large, we have sent you an email with detailed solutions. Please kindly check your inbox or spam folder for our message.
We truly hope to resolve this matter properly for you and thank you for your understanding.
Zeeloo Wins Again!!
Zeelool made my new eyeglass purchase easy. The price was right. The prescription was perfect. The time from selection/ purchase to delivery was great. I have made multiple purchases and never disappointed by any.
ACJ
May 1, 2026
Unprompted review
You guys have messed up my order 3…
You guys have messed up my order 3 times now. I called and after being on hold for 40 mins I spoke to someone and then my call got disconnected. No call back or anything. I called back and i'm on hold again 22 minutes and counting. I thought maybe it would be faster to contact y'all through the chat service and told to wait for an agent. You guys then disconnected my chat because of no activity in the chat! I was waiting for the agent to come on!! Horrible customer service!
May 1, 2026
Unprompted review
Reply from Zeelool
We are truly sorry for your frustrating experience with our phone hold and chat service issues, and we completely understand your disappointment.
We have confirmed that our support agent has successfully resolved your order issue. Your replacement order 101814437 has already been shipped out. You will receive an email and text message shortly with your tracking number.
Again, we apologize for the inconvenience we caused you and appreciate your patience. Please feel free to reach out if you need further assistance.
The glasses arrived in great…
The glasses arrived in great shape...they are very pretty .. they are so affordable, this is how I can always order! Thank u so much for the low cost...
April 30, 2026
Unprompted review
Really impressed!
Really impressed with the process. Was the best (more affordable) online seller I found to judge shape and size before purchase. I was able to order my specific prescription and, thinking I would be better suited to a narrow fit based on sunglasses (as this was my first prescription), the size guides were so helpful. Although I did anticipate a long delivery time, it was half the time. It is also handy glasses come with PD ruler for future purchases. Really love the colour, style and weight! Will definitely be back for a second / back up pair.
April 30, 2026
Unprompted review
I was so pleased with my glasses and…
I was so pleased with my glasses and the prices were great. I amazed at how many different kinds of glasses there are.
April 17, 2026
Unprompted review
Got both pairs of glasses and they are…
Got both pairs of glasses and they are great as usual. Top of the line work and frames. Great job ZEELOOL.
April 30, 2026
Unprompted review
🔥 #Message #ImBlessed #KDakaHanDMan…
🔥 #Message #ImBlessed #KDakaHanDMan #Musgrow
April 30, 2026
Unprompted review
I love the quality
I love the quality but it took a little longer to receive my order then I expected.
April 30, 2026
Unprompted review
Reply from Zeelool
We apologize for the unpleasant shopping experience. We noticed that you selected regular mail for your order, and after checking, we found that we indeed successfully delivered your package within the promised delivery time. However, we regret that this was an international shipment, so the delivery time was somewhat longer. We sincerely appreciate your feedback and will definitely strive to improve delivery efficiency. We hope to provide you with a better shopping experience next time. Thank you again for your patience and support.
I love the way they look on me but…
I love the way they look on me but everything I look at is sitting at an angle. Tried signing a piece of paper and I had to take the glasses off to be able to. The script is wrong. I will be returning them. Hopefully to be fixed.
April 30, 2026
Unprompted review
Reply from Zeelool
We apologize for any inconvenience this may have caused. We have already sent you an email to follow up on this matter, and we will resolve it as soon as we receive your reply. If we made a mistake with the glasses, we will take full responsibility, so please don't worry. Thank you again for all your patience and time.
better than I expected
The glasses frames were better than I expected!
April 27, 2026
Unprompted review
Zeelool has become my go to for Glasses
The order process is very simple and they walk you through everything. The quality of the frames and the lenses and what you get for the price is amazing. What you pay for glasses in the box stores compared to Zeelool is not even close. I can get 3 or 4 complete pairs of glasses from Zeelool for the price of one from the local box stores. The delivery was fast and efficient. I've already brought a second pair and might get a third.
April 29, 2026
Unprompted review
The glasses are too small :( but the…
The glasses are too small :( but the quality is good just cant wear them
April 30, 2026
Unprompted review
Reply from Zeelool
We apologize for any inconvenience this may cause. We have a 30-day no-questions-asked return policy. If the glasses do not meet your expectations, you can contact us at any time to return them. We apologize again for any inconvenience this may cause and thank you for your support of our website.
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