I just received my latest order from Zeelool and, as always, I’m extremely satisfied. This time I bought both prescription glasses and prescription sunglasses, and the quality is excellent. The s... See more
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ZEELOOL-Your global everyday optical stylist for affordable, on-trend prescription eyewear. Built around Frame Your Vibe, our core belief is style leads function for all daily moments. We deliver diverse frame designs, reliable prescription lenses, seamless online shopping, flexible returns and 365-day product warranty, with warm, approachable customer support for everyday style lovers worldwide.
Contact info
5900 BALCONES DRIVE SUITE 100, 78731, Austin, United States
- +1 (302) 990-0619
- support@zeelool.com
- zeelool.com
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The glasses are too small :( but the…
The glasses are too small :( but the quality is good just cant wear them

Reply from Zeelool
Absolutely love my new glasses!
Absolutely love my new glasses!! Same style as my other pair just in a different color
Great glasses
Great glasses, fit perfectly. Impressive designs and looks. Arrived sooner than expected.
HORRIBLE
HORRIBLE
Frames delivered with a wide band of a contrasting hue which was subtle enough to not show online. They arrived looking different than pictured online..
I started the return process but have not received any communication from the company not a return authorization.
Weeks are going by. I have tried reaching out three times. I still have these frames have never worn them and want to return them and get a refund. It looks like I will have to take the time to escalate this through my insurance or my credit card company. Absolutely not worth the hassle. The frames look very cheap in person.

Reply from Zeelool
What a nice surprrise!
My sister surprised me and ordered the glasses using my prescription! PERFECT fit and the frames are BEAUTIFUL! I am really impressed!
The glasses are perfect
INCREDIBLY fast delivery
INCREDIBLY fast delivery. Excellent glasses at a fraction of the cost I would pay at an in-store optometrist. Very happy.
Always easy to order and the glasses…
Always easy to order and the glasses are always excellent quality.
The glasses I ordered aren’t what I…
The glasses I ordered aren’t what I thought they’d be.

Reply from Zeelool
Wow!
Wow! My new glasses arrived so quick!They are absolutely perfect in every way. Beautiful frame and the script I provided is perfect. Definitely will be purchasing another pair!
Omg my new glasses are back & better
Omg my new glasses are back and better. I messed up on my size returned them. They assisted me very well service here 10/10.
It says a package was delivered but it was not
It says a package was delivered and left by the front door today, but there’s nothing there.

Reply from Zeelool
It was fast, and the quality is decent.
It was fast, and easy. I paid less than half the price for similar glasses+lens that I normally pay. Will definitely continue to use Zeelool.com.
This was a quick and easy experience…
This was a quick and easy experience for me. It did take me forever to decide on the glasses but that was because of all the beautiful choices! I will definetely being using this in the future and the speed of delivery wonderful. Just as stated in the progress provided with tracking number.

Reply from Zeelool
My glasses are great
My glasses are great, thanks for all the work that was put into this order I appreciate you guys so much. I will be ordering again soon.
These glasses are fun and perfect
These glasses are fun and perfect. The Best parts are that they are lightweight and I can see without any issue. I will be getting another pair next month for my birthday.
I like the glasses and I'm satisfied
My glasses were supposed to go from…
My glasses were supposed to go from sunglasses to clear glasses, also the is a green glare in them that I find very ugly.

Reply from Zeelool
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