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Rated 1 out of 5 stars

Bought a subscription 3 years ago (forgot I had). Without my knowledge ZenMate added an auto-renewal to my PayPal account. I got an email on 3rd April informing me they have taken money from my P... See more

Rated 3 out of 5 stars

NETWORK SECURITY Although Zenmate.com provide an effective VPN. The service relies on: 1 Turning on hosted networks 2 Using a proxy service 3 Using Wi-Fi Direct These three Net work... See more

Rated 4 out of 5 stars

Very low price (€20.28 Euros) per year. All good except BBC iPlayer is geo-blocked. Rapid reply received to my e mail. Developers have been informed and the issue will be resolved. Unfortunately, unab... See more

Company replied

Rated 5 out of 5 stars

Excellent service... there were problems with performance in my country, which I found out about after buying a subscription. The technical support team very quickly helped to solve the problem and re... See more

Company details

  1. VPN Service

About ZenMate

Information provided by various external sources

Our Mission:
To simplify the world of online security and privacy and make it accessible to everyone.

Products:
Explore our range of Internet security products & solutions for all your devices: http://go.zenmate.com/products

Awards:
Europas Award for best Privacy/Security Startup 2014
Germany's Startup of the year 2014

Contact info

2.7

Poor

TrustScore 2.5 out of 5

675 reviews

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Rated 5 out of 5 stars

Have had ZenMate for aboout 5 years…

Have had ZenMate for aboout 5 years now, couldn't be without it especially for streaming etc. Great value for money and the ability to change countries is fantastic.

January 20, 2021
Unprompted review
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Reply from ZenMate

Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.

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Rated 5 out of 5 stars

works excellent

works excellent, links to any server in the world with good up and download speeds. The've updated the software a year ago and now it always works.

December 12, 2020
Unprompted review
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Reply from ZenMate

Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.

Rated 5 out of 5 stars

Fast and simple

Simple, fast, reliable and safe. I have been using it for years and am very satisfied

December 6, 2020
Unprompted review
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Reply from ZenMate

Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.

Rated 1 out of 5 stars

Is this CyberGhost ? BBC iPlayer doesnt work.

Interface is 100% same as CyberGhost VPN, your choice to decide if thats a bit dodgy or not..
Tried the 7 day trial, tested within 1 minute: BBC iPlayer doesnt work. I have CyberGhost, servers being used are similar if not the same ! If you want to unblock BBC, dont waste your time or money.

November 21, 2020
Unprompted review
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Reply from ZenMate

Hey, Peter! We're sorry to hear you have encountered issues with our service! Please contact our support team at https://zenguard.zendesk.com/hc/en-us or support@zenguard.org and they will be happy to assist you.

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Rated 5 out of 5 stars

Best VPN EVERRRRRR

November 6, 2020
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Reply from ZenMate

Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.

Rated 5 out of 5 stars

I am also another happy paid customer…

I am also another happy paid customer of Zenmate. I have been using other VPNs and all are paid premium versions.
Other VPNs keep changing the IPs over time even if there is no problem with my internet connection. For my use, I need to keep the IP to be same for as longer as possible and Zenmate and Cyxxxxxxxt met my needs. Another good thing of Zenmate is the time to connect to the server being very short. It connects to the servers very quickly comparing to NordVPN and Windscribe. Zenmate is just super quick to get connected.

When it is connected to the destination server, it shows visual effect around the CONNECT button (looks like continuous wave). This requires a bit of processing power. Is there any option to switch off the visual effect? If anyone knows, please let me know. Thanks.

November 2, 2020
Unprompted review
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Reply from ZenMate

Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.

Rated 5 out of 5 stars

Excellent support!

Excellent support, timely and helpful.

October 25, 2020
Unprompted review
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Reply from ZenMate

Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.

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Rated 5 out of 5 stars

Very Speed

Really efficient and fast

October 24, 2020
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Reply from ZenMate

Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.

Rated 5 out of 5 stars

I've tested lots of VPN applications…

I've tested lots of VPN applications and plugins, free and commercial. The only thing that I can summarize - that only Zenmate earns its money truly.

2 years subscription was really cheap, though.

October 21, 2020
Unprompted review
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Reply from ZenMate

Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.

Rated 4 out of 5 stars

Incredible value but no BBCi Player.

Very low price (€20.28 Euros) per year. All good except BBC iPlayer is geo-blocked. Rapid reply received to my e mail. Developers have been informed and the issue will be resolved. Unfortunately, unable to give me any timescale.

October 21, 2020
Unprompted review
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Reply from ZenMate

Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product. We will do our very best to resolve the issue as soon as possible.

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Rated 5 out of 5 stars

Works great!

October 11, 2020
Unprompted review
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Reply from ZenMate

Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.

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Rated 5 out of 5 stars

For Me, This Is A Great Service. I Would Say Buy It If You Need Protection !!!

For me, this is a great service. I paid for the student service about six months ago. I'm also getting some of the free movie channels by using this company VPN service. Also the VPN service I can put on 99, devices for protection. Also, I love how the VPN covers your IP address which is good when you are on the go, or if you go to a site where you want to cover your devices. Also, this service has a worldwide VPN service. I have never had any type of problems logging on to this company VPN. Never a busy signal or problems connecting from my end anyway. One last thing I have had this service about six months ago as I said above and I wanted to fully test out the product before I gave a report on it. Yes, I would say to buy this product and protect your IP address....

August 30, 2020
Unprompted review
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Reply from ZenMate

Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.

Rated 5 out of 5 stars

Great VPN

Great VPN! Have'nt had a problem yet.

August 17, 2020
Unprompted review
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Reply from ZenMate

Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.

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