Bought a subscription 3 years ago (forgot I had). Without my knowledge ZenMate added an auto-renewal to my PayPal account. I got an email on 3rd April informing me they have taken money from my P... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
NETWORK SECURITY Although Zenmate.com provide an effective VPN. The service relies on: 1 Turning on hosted networks 2 Using a proxy service 3 Using Wi-Fi Direct These three Net work... See more
Very low price (€20.28 Euros) per year. All good except BBC iPlayer is geo-blocked. Rapid reply received to my e mail. Developers have been informed and the issue will be resolved. Unfortunately, unab... See more
Company replied
Excellent service... there were problems with performance in my country, which I found out about after buying a subscription. The technical support team very quickly helped to solve the problem and re... See more
Company details
About ZenMate
Information provided by various external sources
Our Mission:
To simplify the world of online security and privacy and make it accessible to everyone.
Products:
Explore our range of Internet security products & solutions for all your devices: http://go.zenmate.com/products
Awards:
Europas Award for best Privacy/Security Startup 2014
Germany's Startup of the year 2014
To simplify the world of online security and privacy and make it accessible to everyone.
Products:
Explore our range of Internet security products & solutions for all your devices: http://go.zenmate.com/products
Awards:
Europas Award for best Privacy/Security Startup 2014
Germany's Startup of the year 2014
Contact info
Berlin, Germany
- zenmate.com
Trustworthy security...with intuitive…
Trustworthy security...with intuitive App for easy management on multiple devices
April 27, 2021
Unprompted review
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
Advertisement
I've been using Zenmate for years now.
I've been using Zenmate for years now.
And I love it.
Not had any issues so far with it and it's super easy to use.
April 26, 2021
Unprompted review
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
Don't get it.
I got the free one, and it was somewhat good. But as soon as I deleted my account -as I did not like it- it was still set as my internet connection. And I tried to remove it multiple times, and wasn't able to. Not only that, but there were multiple other reasons I didn't like it. If this problem is fixed, I will happily rate it 4/5 to 5/5 stars. Otherwise, DON'T GET IT.
Edit: If ZenMate would like me to remove/change this you may contact my Gmail account.
April 20, 2021
Unprompted review
Reply from ZenMate
Hello! We're sorry to hear you have encountered issues with our service! Please contact our support team at https://zenguard.zendesk.com/hc/en-us or support@zenguard.org and they will be happy to assist you.
GREAT VPN website
GREAT VPN website. Works perfectly on all my devices
April 13, 2021
Unprompted review
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
Advertisement
Bought for 2 years back then, now for 3 more
Bought ZenMate 2 years ago, now renewed subscription for 3 years more. It's rather cheap, when you take a long period subscription, worked fine. The mobile app works now stable (which wasn't a fact 1.5 years ago). A lot of countries to choose from and tolerable speed. I checked the news when my 2-year sub. ended, there were no serious leaks for paid subs. So I decided to buy a 3-year subscription cause I need a VPN anyway.
April 13, 2021
Unprompted review
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
Great service, affordable, and easy to use
I have been using Zenmate now for about 3 to 4 months. I googled for the top VPN services and came across a blog post where I saw ZenMate. I looked at their pricing model and it suited my budget perfectly. I mainly use it for Netflix USA content and I must say I really love it. 10/10 would recommend it to anyone.
March 31, 2021
Unprompted review
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
Advertisement
they dont have support always hard to…
they dont have support always hard to get prime, sometimes when smth doesnt work you can just wait cas support isnt working
March 22, 2021
Unprompted review
Reply from ZenMate
Hello! We're sorry to hear you have encountered issues! Please contact our support team at https://zenguard.zendesk.com/hc/en-us or support@zenguard.org and they will be happy to help you out.
good vpn
good vpn, had fun trying it out in games and different sites.
March 16, 2021
Unprompted review
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
best vpn ever
March 16, 2021
Unprompted review
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
Advertisement
I feel very happy to purchase zen mate…
I feel very happy to purchase zen mate vpn recently. It works fine, reasonably priced. More reviews I will give after a month's use. Anyway I wish best wishes to zen mate.
March 5, 2021
Unprompted review
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
This App is trash I downloaded it on my…
This App is trash I downloaded it on my phone after paying for the 6 month plan and it wasn’t working. I then contacted support and they send me one message then ignored me. Tried sending another email and no response. I’m so upset what a waste of money. DO NOT BUY
February 26, 2021
Unprompted review
Reply from ZenMate
Hello, Adam! We are sorry to hear you have encountered issues with our service. Please let us know your ticket number, so that we can look into the matter.
Reliable and fast network connection.
February 20, 2021
Unprompted review
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
Great support
The support team was responsive and provided the refund in a matter of a couple of days.
There wasn't a big problem with ZenMate or anything, it just missed a feature that I needed and thought it will be found in the premium subscription.
February 17, 2021
Unprompted review
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
Advertisement
Excellent service
Excellent service, if you have concerns they are addressed quickly. Thank for watching out for us all...
February 15, 2021
Unprompted review
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
Amazing
Amazing!
I've been using it for about a year as a free user, never had any issues. Accidentally purchased the wrong pro subscription and the amazing customer support issued a refund within 10 minutes of my email (on Sunday!)
February 7, 2021
Unprompted review
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
It is very good and easy to connect.verry good.
It is very good and easy to connect.
January 22, 2021
Unprompted review
Reply from ZenMate
Hey there! Thank you for your positive feedback. We're happy to hear you enjoy our product.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.