Zenoti Reviews 245

Happy with decision to move to ZENOTI, moving to a monolithic system that specialises in MedSpa industry has helped reduced customer and Backoffice friction. We are particularly impressed with the integrated payments (includes BNPL), Webstore booking journey and dairy management. The core MedSpa functionality is second to none in the space. Thanks Tiffany, Megha and company with assisting with the migration.

Really good experience!

Really helpful and i love the system!

We can't thank Megha and her team enough for holding our hands during the implementation of Zenoti as our new booking system.

Nothing is too much for the Zenoti team. They are so patient, encouraging, accommodating, friendly and fun!

Everyone needs a Megha, Rachit and Ifftequar in their lives!

The team are always very helpful when any problems arise, david is great and always knows how to solve any issues.

Complex transaction issue involving multiple entries. David liaised with engineers and returned promptly with practical , step by step solution. Excellent customer-foussed, service.

Chaturya and Mayukha have been amazing - nothing is ever too much and they help with even the smallest detail or question.

The Zenoti UK support team have been fantastic. Responding to queries quickly and helping us through our issues/changes.

Special thank you to Ramanna from the Zenoti team who has gone over and above to help us. It’s a pleasure working with him. Thank you!

I have been working with Zenoti and more personally Mark for 2 years now and I find his ability to be reactive to queries really impressive.

As I work for a large beauty brand we have a lot of centers across Zenoti and having mark in place to support with everything from day to day queries and training needs has been so helpful.

I would recommend to another business within my industry and beyond.

Chaturya, Himanshu and their team were super supportive in setting up a new centre and migrating the existing data on a tight time line. They kept me updated throughout the process, provided a quick turn around to any questions we had and found solutions to ensure a smooth transition. overall, a stress free and very positive experience

What made our experience with our Zenoti team Himanshu Hedaoo, Ifftequar Ali & Chaitanya Bhupatiraju amazing was their attention to detail, ability to listen to what we wanted for our new booking system and their patience while the process was going on. They were quick to respond to any queries we had and were an invaluable asset to us when we went live with our new Zenoti system, we cannot praise Himanshu, Ifftequar & Chaitanya enough for their friendly professionalism and high quality work ethic.

Thanks David! Super fast turnaround :)

David from Zenoti was very patient in dealing with a specific problem that we had. It makes using Zenoti so much easier when you've got someone that can explain all the steps to you clearly. Thanks!

I worked with this team at my previous place of work as a beauty salon manager and when I moved to management at the Clinic of Medical Laser Dermatology I was happy to implement this system at my new place of work. The team made my transition from old sistem to new comfortable and now we have everything fully automated, from consent forms to marketing and inventory. I would like to separately mention David Stevens, with whom we worked on the previous project and I am happy to work with him in the new one, as well as the new team - Adam, Anandan, Rachit and Kalpana, it is always good to deal with professionals.

Ramanna is an invaluable asset to Zenoti, demonstrating a deep understanding of the platform and consistently providing prompt, professional responses to technical queries. He has a keen insight into his clients’ priorities and excels at guiding them on how to best leverage the Zenoti platform to meet their goals. Ramanna’s blend of technical expertise, commercial acumen, and strong client management skills makes him an essential contributor to client success.

Nicola is always on hand with a smile to help and offer information on any question I ask or issue I raise. Her help and expertise is always appreciated! x

It’s only spandana in this company that actually cares and goes above and beyond to help. Thanks spandana for all your help, you are a true asset to Zenoti. Otherwise I’ve not had a great experience with this company

The amazing Mark S has worked very well with us these past few months! He responds to our messages in a timely manner and always makes an effort to solve any problems we come across on the Zenoti platform. Would definitely recommend Zenoti and definitely Mark S for all his fabulous help :)

Ramana is always super helpful and quick to respond :)

Very helpful via email and can now have a number that I can call to get support when needed.

Mark S from UK support was just that, very supportive of my concern/query and went above and beyond to resolve everything for me and extremely promptly too!