Zenstores Reviews 

82
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I spent weeks trying to find the best order management software and finally found Zenstores. It has all of the features I needed for my business' and by far the best value for money. Selling across... See more

Rated 5 out of 5 stars

Using Zenstores to manage our multi-channel dispatch was the best move we made. It takes a matter of minutes to print invoices, create labels and mark hundreds of orders shipped across eBay, Amazon an... See more

Company replied

Rated 5 out of 5 stars

We have been working with Zenstores since the beginning, always helpful, someone always gets back to us quickly with explanations and suggestions, also open to suggestions themselves. Any tiny issues... See more

Company replied

Rated 5 out of 5 stars

We've been using Zenstores Despatch since we launched 8 months ago and we are absolutely happy with the service. The interface is simple and very easy to use and finding your way round is not a hassle... See more

Company replied

Company details

  1. e-Commerce Solution Provider

Written by the company

UK's #1 Shipping Software For Growing Businesses Zenstores helps thousands of businesses confidently handle order volumes with lightning fast fulfilment flows designed for ecommerce brands. Whether your priority is improving operations, saving money on postage, or winning more customers – Zenstores is the platform to take your business to the next level. Seamless syncing: Connect orders from everywhere you sell into one simple platform Faster fulfilment: Speed up dispatch with automations for picking, packing & shipping Carrier choice: Ship with trusted carriers like Royal Mail, FedEx, InPost & many more Flexible delivery: Offer customers 24/7 collection with locker shipping options Smart checkout: Boost conversion with accurate, dynamic delivery date estimates Error-free packing: Minimise mistakes with beautifully simple pick & pack docs Exclusive savings: Drive down postage costs with discounted rates


Contact info

4.9

Excellent

TrustScore 5 out of 5

82 reviews

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4.9

All reviews

(82)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

My business has been using zenstores…

My business has been using zenstores for three years and it has transformed, simplified and streamlined our online distribution beyond belief. i would recommend zenstores to anyone.
Ian Ackroyd
Director
the temperance spirit company Ltd
teetotal drinks

November 10, 2020
Unprompted review
Rated 5 out of 5 stars

Just Amazing

We have been using Zenstore for many years. Yes, we have tried many other systems, but nothing out there even comes close to Zenstore.

Zenstore is so easy to use, setup is simple. However, if you need help, their support is beyond Amazing. A speedy and accommodating support team that work hard to resolve any issues, even when it is not a Zenstore issue. I have never know any problems over the year that would prevent label printing: a very reliable system and support.

I can honestly only say they are AMAZING.

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

perfect

perfect, this save my time. also i am happy with the service from zenstores.

June 12, 2020
Unprompted review
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Rated 5 out of 5 stars

The best order fulfilment software in…

The best order fulfilment software in the UK. Strongly recommended for small business, saves you a lot of time. Easy integration with eBay, Amazon, Shopify and others. The Zenstores team customer support is second to none, they are fast, reliable and their plans are quite cheap if you compare to similar software providers.

March 4, 2020
Unprompted review
Zenstores logo

Reply from Zenstores

Thank you for this fantastic review, Mantas! I'm glad to hear that Zenstores has helped your business to grow. We pride ourselves on providing excellent customer support so it's great to see you reference this, and I have passed on your kind words to the team.

Cheers,
Alex

Rated 5 out of 5 stars

Excellent software

Excellent software, filters are nice and easy to use and lots of time each week is saved.

Although it can look complicated at the start after a few days you soon get the hang of it and improvements are being made all the time.

Top support too.

December 13, 2019
Unprompted review
Zenstores logo

Reply from Zenstores

Thanks for this review, Chris. I appreciate you taking the time out.

Have passed on your message about our customer support too, glad they've helped you to get to grips with Zenstores and you're seeing the benefits for your business.

Cheers,
Alex

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Rated 5 out of 5 stars

Helpful

Very helpful team !

November 20, 2019
Unprompted review
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Reply from Zenstores

Thanks Andrej!

Rated 5 out of 5 stars

90 Minutes a Day saved, thanks Zenstores

After shopping around and trying to find the ideal solution, I came across Zenstores!!! Wow!!! I am saving at least 90 minutes per day, also saving money the way they combine orders which I do not always notice.
Support is second to none and zero downtime.

Cannot recommend Zenstores enough.

November 19, 2019
Unprompted review
Zenstores logo

Reply from Zenstores

Amazing - from all the team here, thank you for your fantastic review!

Rated 5 out of 5 stars

Ive been using Zenstores for the past 3…

Ive been using Zenstores for the past 3 years and i can honestly say they are the best company i have had the pleaure of dealing with.
When i need help i call them and within 2-3 rings they are there on the line and they are always extremelly helpful and polite especially Harry and Michael. Also Zenstores is getting better every week they are always working on new features and improving the software.it saves me around 10hrs per week and it only costs me £30 per month, when i was with Channelgrabber the same plan was over £100, very very happy customer, thanks to the team at Zenstores

November 15, 2019
Unprompted review
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Reply from Zenstores

Thank you for this fantastic review! We really appreciate your feedback and I will pass on your kind words about Harry and Michael on!

Rated 1 out of 5 stars

Was great. Not so great now. Update. Its got worse

Was great, And this is really disappointing. Has become slow and glitchy. Support couldn't resolve issue. I have to look for an alternative as i cannot have my dispatches missed with silly issues.

Update. More glitches. I have not bothered with support this time. I have to abandon this product for a properly functioning one.

Another update. Planned maintenance taking place during normal uk business hours. Very poor decision.

October 29, 2019
Unprompted review
Zenstores logo

Reply from Zenstores

Hi Robb

Thank you for providing your review, we are always eager to hear from our customers even if as the case is here, it isn’t the sort of feedback we’d like to read. As a team, we are always trying to learn and improve our platform so I appreciate you taking the time out.

Be assured that we would very much like to get you back to enjoying the Zenstores platform as much as you state in your previous 5-star review, and I hope that in the coming days we can work with you to achieve this.

Thanks

Alex

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Rated 5 out of 5 stars

After 2 years use...

We have used the Zenstores software integrated into our website for a couple of years now and it is amazing. Works seamlessly, Fast and efficient. On a couple of occasions when I have had issues, they have been dealt with it fast and put in place whats needed. They are also great at taking feedback to implement changes that would help our store.

This software has easily saved us over 2 hours per day with its integration to Royal Mail and the bulk mailing options. Also has saved alot of time with customer service issues with everything needed in one place. I would highly recommend using this with a shopify store.

August 10, 2018
Unprompted review
Zenstores logo

Reply from Zenstores

Cheers Tom, we really appreciate you taking the time to write this review!

Rated 5 out of 5 stars

Great software

Great software, so easy to use and price very competitive.

July 26, 2018
Unprompted review
Zenstores logo

Reply from Zenstores

Thanks Tom! Easy to use, powerful technology, is the mark we're always trying to hit with Zenstores so I'm glad you think we're achieving this.

Rated 3 out of 5 stars

It is not as great as advertised...

It is not so fast at the moment, if you cannot map parcel sizes and weights and need to fill them manually on each order, what is the point of paying 25£ a month for the functionality which is just gathering all in one place but does not help to process the shipping in a bulk, like on ShipStation - they have mappings and this is a great thing, saves you lot of time filling the parcel dimensions or weights. I would not even go on a trial 100 shippments as it is totally useless for me without mapping possibilities.
as a quick example It is faster to export CSV and import to Parcel2Go to get orders shipped in few minutes.

July 25, 2018
Unprompted review
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Rated 5 out of 5 stars

This solution deserves more than 5…

This solution deserves more than 5 stars

I have worked on a multitude of order management systems over the last 15 years and there are numerous businesses which offer expensive and useless overpriced solutions. Zenstores is not one of them it is a real gem. Anyone who has anything negative to say about this business should try the other convoluted dis-functional and over priced solutions. I wish I could name them all .

We are Web Developers and I can safely say this is an extremely well thought out solution brilliantly designed, functional and extremely well priced. An absolute essential for any one who has a Magento store or who sells on multi platforms.

Fact: Zenstores is the best order management platform out there by a mile. There are other solutions out there no where near as good charging up to 50 times more.

My only criticism is that they do not integrate with a large number of carriers.

March 3, 2018
Unprompted review
Zenstores logo

Reply from Zenstores

You've certainly made our day with this review! Thanks for taking the time John.

Rated 5 out of 5 stars

Great Value Easy to Use

Zenstores is a great time saving piece of software. Seamless integration with our selling channels and our carriers too. It saves us a lot of time every day and we would receommend it to any ecommerce company that uses the channels and carriers that they support. Cheers guys, Steve, yourpricefurniture dot com

February 6, 2018
Unprompted review
Zenstores logo

Reply from Zenstores

Thanks, Steve! We really appreciate you taking the time out to leave us a review and it's great to hear that Zenstores is saving you and your business valuable time!

Rated 5 out of 5 stars

Zenstores is a great tool for any …

Zenstores is a great tool for any online business, it is very easy to use, and you can print all your orders quick and easy. The guys are really helpful if you have any questions or for us they helped make a custom label.
Would definitely recommend.

December 21, 2017
Unprompted review
Zenstores logo

Reply from Zenstores

Cheers Grahame! Very much appreciate you taking the time out to leave a review! Great to hear our team has gone the extra mile to make Zenstores work best for your business.

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