Zerkgamingmods Reviews 

Outstanding customer service! Initially, the mouse pad I received had a defect, but the seller quickly stepped in and arranged a replacement without any hassle. The communication throughout the process was fantastic, helpful, and genuinely friendly. The new mouse pad arrived in pristine condition, and I'm extremely satisfied with both the product and the top-tier customer experience provided. Highly recommend buying from Zerkgamingmods!

Made an error ordering two products separately and support promptly replied and got my orders put into one parcel. Very fast delivery too cant fault them.

While customs in Ireland seemed to have delayed my cable by some time, the product that arrived was exceptional especially for the price. Build is fantastic and a hell of a lot better than what I could put together myself.

I would love if zerk gaming mods started doing custom keyboard cables too! I would be all over that!

Matthew on support was also amazing, answered any of my questions very quickly. Could not be happier

Having never heard of Zerkgamingmods and seeing <100 review on trustpilot I was hesitant to order through them. But I am so glad I did!
Matthew got my order packed and sent out the same day I placed it! The discord community is very active and prompt at responding to help requests.

My mouse arrived today and I am very glad to have ordered through them. I'll definitely be suggesting them to friends.

Excellent quality service with fast shipping and good range of products

Great fast postage, and amazing after sales support. A mouse I ordered had a minor manufacturing defect and Matthew was very helpful in arranging a replacement.
Highly recommended!

Have bought mice from this company no problems always quick at sending them out.

I had to RMA one mouse that had a small defect that was hard to find and I explained what I found to Matthew who tested and confirmed that it was an issue and they would replace the mouse when they had stock available. Overall the RMA was a smooth experience and it would have taken about a week to sort if there was new stock available so that is very fast. Matthew kept me up to date and responded to emails quickly.

I would recommend zerkgamingmods for purchases and rma issues if you want good after sales service as well.

Great experience as always!

I recently ordered a new keyboard from ZerkGamingMods, The owner kept me in the loop with the preorder and was extremely friendly and knowledgable, Delivery was very quick and I couldn't recommend them more.

ordered a mousepad and was contacted very quickly about my order and everything involved, communication was very fast and honestly one of the few places I actually feel valued as a customer unlike those massive companies I'm sure we all know the names of. I'd recommend them to anyone :)

had an issue with pulsar supergrips matthew / zerkgamingmods sent out a free replacement
5* company

Huge shout out to Matthew with the great support. Custom cable did take a lengthy process time but I expected that. Royal Mail untracked got lost twice, which isn't ZGM's fault, but I decided to just get a refund due to the wait. Matthew reached out to me after I received my full refund to send me a new paracord regardless, with tracked shipping so it can't escape. Came next day, will definitely be coming back here in future.

Excellent all-round service Thanks Guys A*********

Are you ready to click your way through a tale of triumph in the world of customer service? Grab your mouse pad and buckle up because I've got a story that'll make you want to give your peripherals a standing ovation.

Picture this: you're happily scrolling through your digital domain, conquering quests and conquering spreadsheets with the grace of a digital ninja, when suddenly... cue dramatic music... your trusty mouse decides to take an unscheduled vacation. Panic sets in. How will you navigate the vast digital wilderness without your faithful companion?

Fear not, dear reader, for this is where the hero of our story enters: the RMA (Return Merchandise Authorization). Now, let me tell you, I've had my fair share of RMA experiences that felt like navigating a labyrinth blindfolded. But not this time, oh no! This time, I was in for a treat.

From the moment I reached out to customer support, I knew I was in good hands. The response was prompt, courteous, and sprinkled with just the right amount of emoji flair. They guided me through the RMA process with the finesse of a seasoned sherpa, leaving no stone unturned and no click unclicked.

And then, like magic, a brand-spanking-new mouse appeared at my doorstep, ready to fulfill its destiny as my new right-hand (or should I say right-click?) companion. It was sleek, it was shiny, and most importantly, it worked like a dream straight out of the box.

But the story doesn't end there, my friends. Oh no, it gets even better. Not only did they replace my faulty mouse with lightning speed, but they also included a handwritten note wishing me well on my digital adventures. Talk about going above and beyond!

So, here's to you, Zerkgamingmods. You took a potentially frustrating situation and turned it into a mouse-tastic journey filled with laughter, tears (of joy, of course), and ultimately, a happy ending. If I could give you more than five stars, I would. But for now, I'll just click away with a smile on my face, knowing that whenever I need support, you'll be there to save the day.

Until next time.

Snappy shipping, reliable and great customer experience. You can judge a place on how it handles issues and I had a product arrive with a manufacturing defect.. Matthew went above and beyond to get it resolved with clear communication and fast actions.

Can't ask for much more than that.

The person running the shop is a great guy, the shipping longer than expected but I asked him and he responded nicely with a link to track my package.
Also had some problems with the mouse and he helped me to fix those issues.
Buyed something 5 years ago and had no quality issues and also with this purchase had no quality issues.
For a 5/5 the shipping date should be more accurate.

Matthew accommodated to a special request and was extremely helpful and fast at shipping my order - would recommend

Mathew is amazing. I collect mousepads, got about 300 plus. I couldn't find this particular one anywhere else. The service is seriously second to none. This guy obviously genuinely cares about his customers. Totally brilliant.

First time ordered from here and got my delivery very quick !!
Unfortunately i ran into some issue whith the unit that i got and Matt was very helpful and sorted out my issue really quick and i was very happy with everything
Highly recommend this shop
And will definitely buy from here again !
#enzalbo

Defect with mouse was resolved and now trouble-free. Thanks.

The cable is well made and feels great to use, from ordering it took about 5 weeks to arrive, which is fine and i understand that they are all custom made for delivery, but a heads-up of this when ordering would've been great.

I ordered grips from here, they arrived the next day and are great.

Apart from that the service was great, Matthew responded quickly to any questions i had and I'll definitely order from here again.