Zero E-Scooters Reviews 16

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Motor Scooter Dealer

Written by the company

Zero E Scooters have passion for eco-friendly electric travelling, green innovation and everything that is environmentally friendly! We offer some of the most popular, best selling and premium quality E-Scooters available in the market today. These high quality models all feature dual braking systems, shock absorbers, front / rear lights, brake lights and LCD displays showing speed, trip distance, battery power and USB charging ports for mobile phones and other electronic devices. We go above and beyond to ensure that our customers have a positive buying experience, for us service is "everything". Zero E Scooters are manufactured to an extremely high quality with forged aluminium frames and quality components. Battery voltage, motor power wattage and driver weight will dictate the maximum distance, range and speed that these E-Scooters are able to achieve Full specifications on each model can been found within each of the product feature pages but please feel free to call us for guidance and advice in choosing the best scooter for you. You will be be reducing your carbon footprint, supporting a fast and cleaner way to travel that eases the burden on the transport network which also allows for social distancing. Whether you are looking for a fun filled leisure activity or a smile instead of a frown on your daily commute, we hope that our range of E-Scooters inspires you to make that lifestyle change. Join The Revolution! Start your electric journey today and we look forward to seeing you soon!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

A+ for everything!

Honestly the best experience I've had with purchase and delivery. Jeff was really friendly, courteous and helpful through the process. He even delivered the scooter and gave me thorough instructions in person while also emailing me useful links to maintain the scooter. Couldn't ask for more.
I bought the ZE W10X 60V scooter which is amazing. Very powerful but sturdy build and also rather quiet. You won't get a better spec e scooter in this price range and believe me I've done my research. So glad I ended up here.

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

I bought this scooter on 25th July

I bought this scooter on 25th July, I had Pure e-scooter but was to slow and not good for London if you use it to go to work
This scooter it’s a bullet, absolutely comfortable if you go with right speed on the right road surface but it’s only for people with at experience and brain, or it will be a really bad experience , very dangerous.
About the company I was so impressed that I have offered a job to the manager that brought me the zero e-scooter at home by cab, on Sunday with the North Circular closed.
Super professional everything!
👍🏻

August 13, 2022
Unprompted review
Rated 5 out of 5 stars

Best ever customer service

I received the best ever customer service and I am not even a customer of Zero E-Scooters. I called to ask an information and was absolutely ovewhelemed with the thorough answer and the friendly approach. Thanks a million. I wish every company was like this. I am happy to rate you 150% for the service I received. Keep the good work up.

February 21, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Ordered my Zero T9 scooter on Sunday…

Ordered my Zero T9 scooter on Sunday late afternoon, and after a couple of emails to arrange delivery, Jeff arrived at my place of work the next day at approximately midday to deliver the scooter in person. He went through everything I needed to know and made sure I had all the relevant bits and pieces related to the scooter. First class service!!

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

So pleased with my Zero E 9!!!

So pleased with my Zero E 9!!!
They delivered my scooter personally (they don’t use couriers) and did all the set up for me taking me through all the different settings. Not having had any previous experience riding one this was really helpful. The scooter is a dream to ride, I regularly commute to and from my London office which is about 15kms a day so not only has my journey to work become much more enjoyable I’m also saving about £40 a week in train fares. Brilliant service from Zero E, really personal and I would highly recommend them to anyone looking to buy one.

December 4, 2020
Unprompted review
Zero E-Scooters logo

Reply from Zero E-Scooters

Hi Lilley, Thank you for your review and it was lovely to meet you. It sounds like you're having fun! Ride safe and thank you for choosing Zero E!

Rated 5 out of 5 stars

W10X 60V EScooter

W10X 60V EScooter
It's an absolute joy to ride.Today i reached 44 mph,(never doing that again)it's scary how fast it goes! I've tested the wheels on different surfaces, everything is ok.Love the shock absorbers it feels like i'm riding on a very soft pillow 😂.My commute just got so much easier.Thank You!

November 18, 2020
Unprompted review
Zero E-Scooters logo

Reply from Zero E-Scooters

Thanks for choosing Zero E and great to hear you’re enjoying the ride on your W10. Take it easy and ride safe!

Rated 5 out of 5 stars

Best Custumer Service Experience

If you are looking for an online shop to purchasean e scooter, this is the place.Best custumer service I've experienced so far.If you want someone reliable, Jeff's your guy! He delivered the scooter personally,helped with the installation and walked me through on how to use the scooter's settings.Basically the scooter arrived to my door ready for use.Couldn't ask for anything better.Many Thanks!

November 16, 2020
Unprompted review
Zero E-Scooters logo

Reply from Zero E-Scooters

Thanks for choosing Zero E Alex and great to hear that you are enjoying the ride on your ZE W10 X, that thing is fast so please do take care and ride safe!

Advertisement
Rated 5 out of 5 stars

Great experience

Jeff delivered the brale pads himself the same day I bought them. He also installed them for me and cleaned the parts, all at no extra charge.
Definitely recommend using this company.

October 22, 2020
Unprompted review
Zero E-Scooters logo

Reply from Zero E-Scooters

Pleasure Philip, it was great meeting you and talking everything E-Scooters! Thank you for choosing Zero E, ride safe and we look forward to seeing you again soon.

Rated 5 out of 5 stars

These guys are unreal

These guys are unreal! Had a puncture on my Zero 9 in the West End, not only did they have my inner tube in stock but they came out to me with it within an hour and put Slime in my tyre which enabled me to ride home, like the AA! What service!

October 2, 2020
Unprompted review
Zero E-Scooters logo

Reply from Zero E-Scooters

Our pleasure, was great meeting you and glad you got home safely

Rated 5 out of 5 stars

Top class

Top class! I bought my EScooter from a dealer where I live in Brighton and tbh the service wasn’t that impressive, for starters there was no charger in the box and the tools that should have been included were missing.

I wanted some modifications made to my EScooter so I contacted Zero who were really helpful. Now have external battery doubling my range, a carry handle and rear indicators so my EScooter is totally transformed! All installation carried out by Zero, top class guys thank you!

September 26, 2020
Unprompted review
Zero E-Scooters logo

Reply from Zero E-Scooters

Our pleasure, ride safe stay safe!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look