The personal account and vurtual card are a fabulous idea as is the planet saver but ..... the wait of at least a working day to withdraw money from your savings is a massuve flaw and needs fixing in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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The personal account and vurtual card are a fabulous idea as is the planet saver but ..... the wait of at least a working day to withdraw money from your savings is a massuve flaw and needs fixing in... See more
Company replied
Used my Zero card recently for first time abroad while cruising many countries, to avoid fees and commissions. Found the Zero card much more convenient to use than other Travel cards which I have had... See more
Really impressed with how quick and easy the sign up process was. I’ve never thought much about how everyday banking could help the planet, but Zero has made that possible. It feels good knowin... See more
Company replied
I don't know why this bank has now closed down was so hard to move money out of it before closing
Zero is the free sustainable money app, personal account and debit card for the climate conscious.
1, Capital Quarter, Tyndall St, CF10 4BZ, Cardiff, United Kingdom
Replied to 42% of negative reviews
Typically replies within 2 weeks
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Really good app, love the feature where I can use it like an actual card and get the card details from the app, because let’s face it who takes their wallet everywhere with them these days?! So having it just there on my phone is fantastic.

Reply from Zero
Zero has truly impressed me! Their platform is incredibly easy to use, making my financial tasks simple and straightforward. Customer support is phenomenal – always professional, efficient, and genuinely helpful.
Their account is competitive, transparent, and free of hidden fees, building immense trust. What I particularly appreciate is their strong commitment to sustainability; they are genuinely green, low carbon, and care for the environment.
Zero stands out as a clear, efficient, customer-centric, and environmentally responsible financial partner. I highly recommend them for anyone seeking a modern, user-friendly, and sustainable banking experience. They've definitely earned these five stars!

Reply from Zero
The only banking app that cares about the environment.
There aren't as many features yet as some other banking apps because it's still new, but I'm excited to see where it goes.

Reply from Zero
Really easy service and product to use and customer support is excellent

Reply from Zero
Good to know my money isn’t being used to support unethical and unsustainable corporations

Reply from Zero
Dont ever use them they are horrible every time i transfer some money there like £20 £30 it taking me at least 1 week of sending an emails until they reply then they gone be putting you of by saying money not received them so you have to put pressure on them and then they give it you transfers from another account takes 2 weeks .....DONT USE THEM THEY ARE ROBBING PEOPLE AND THEY KNOW IT

Reply from Zero
I've been a customer since the waitlist and I couldn't ask for anything better!

Reply from Zero
Very good and very easy I feel better with the Bank
Used my Zero card recently for first time abroad while cruising many countries, to avoid fees and commissions. Found the Zero card much more convenient to use than other Travel cards which I have had in the past where you need to keep changing currencies such as the Post Office Card. Add the fact that your money is safe and secure, in case of loss or theft and it’s a keeper 👌
Excellent set up and lovely card. So far it's been a great experience.
Just need standing orders and direct debit to be added
I really like zero its easy to use I will recommend anyone to get it
Update: After waiting for a week, it prompted that it could not verify my identity. I emailed the customer service team but have not received a response. I am unable to use your service through registration.
After I joined the waitlist and became eligible for registration, I was blocked because after registering, I received the message "Review In Progress. Your application has been passed to our team for review. This may take up to 2 working days. We'll email you when your application has been updated." This status has lasted a whole week.
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