The personal account and vurtual card are a fabulous idea as is the planet saver but ..... the wait of at least a working day to withdraw money from your savings is a massuve flaw and needs fixing in... See more
Company replied
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The personal account and vurtual card are a fabulous idea as is the planet saver but ..... the wait of at least a working day to withdraw money from your savings is a massuve flaw and needs fixing in... See more
Company replied
Used my Zero card recently for first time abroad while cruising many countries, to avoid fees and commissions. Found the Zero card much more convenient to use than other Travel cards which I have had... See more
Really impressed with how quick and easy the sign up process was. I’ve never thought much about how everyday banking could help the planet, but Zero has made that possible. It feels good knowin... See more
Company replied
I don't know why this bank has now closed down was so hard to move money out of it before closing
Zero is the free sustainable money app, personal account and debit card for the climate conscious.
1, Capital Quarter, Tyndall St, CF10 4BZ, Cardiff, United Kingdom
Replied to 42% of negative reviews
Typically replies within 2 weeks
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Great experience with Customer Services answering my questions pre launch, helpful , go the extra mile. App is very clean and easy to navigate. Card and packaging is high quality, looking forward to using this product going forward as a customer.
I’ve been using Zero card since its release, and I’m genuinely impressed with their commitment to sustainability and innovation. It’s refreshing to see a financial institution take environmental responsibility seriously. Their initiatives to support green projects and reduce their carbon footprint make me feel good about where my money is being kept.
One of the standout features is the app—it’s incredibly user-friendly, with a clean and intuitive interface that makes navigation a breeze. Whether I’m checking my balance, transferring funds, or paying bills, everything is seamless and quick.
Overall, Zero is a great choice for anyone looking for a modern, environmentally-conscious banking experience with excellent digital tools.
The future looks good for Zero.
Highly recommend!
Really great banking services first and foremost. The sustainable features make it truly unique.
Received my Zero card very quickly. Couldn’t wait to use it! Was easy to top up and use, the app is super easy to navigate plus of course you get to keep an eye on your green score each time you spend! Great work!
Awesome concept. I've had super quick responses when I asked questions. Love the card. Would definitely recomend getting on board with Zero, and seeing where ethical banking can take society! Excited for the eco centric functionality
I’m really impressed by the ethics behind this new bank. It will certainly appeal to others. The app is easy to navigate and I feel I have control over my finances.
Really easy to set up, a simple interface to use and I love the GreenScore element to see how sustainable my lifestyle is.
I also like the ability to link all your other accounts so all your spending is considered when working out how sustainable your spending is across the board.
Finally a bank I can actually trust to ‘do good’ as well as keeping my money safe. So far loving what they have built, very slick design and I’m looking forward to seeing their next releases :-)
A sustainable digital bank at last. Easy to use and navigate and it just works. Needs more features and functionality which are all promised in the pipeline. Great way to be more sustainable help the planet just by doing daily banking !!
UKs first truly sustainable digital bank. Easy to use and clear to understand. It just works. It even gives you shares in the bank and a green score. Needs more features and functionality before I switch to it completely but they are all promised in the pipeline. Sign up now!
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