ZeroWater Europe  Reviews 331

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that the filtration system works exceptionally well, resulting in clean, great-tasting water without any chemical aftertaste. Many people appreciate the efficiency of the filters and the convenience of the built-in TDS meter, which assures them of the water's purity. The ordering process is frequently described as simple and straightforward, with many consumers highlighting the fast and timely delivery of their products. However, some customers also noted issues with delivery times, with some experiencing significant delays or even non-receipt of their orders. A few other people also felt that the filters can sometimes have a short lifespan, quickly developing an unpleasant taste, or that the product itself can arrive with defects such as cracks or leaks.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many praising its effectiveness in cleaning water,... See more

Quality

Consumers generally express satisfaction with the quality of the water filters. Many reviewers praise the... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the very fast postage and quick... See more

Order

Reviewers mention positive feedback about their ordering experience. Customers found the order process simple... See more

Based on these reviews

Rated 4 out of 5 stars

Good filter, splashy tap. It's quite easy to splash all over the place since the tap goes wild and there's no stand so keeping the glass as close as possible is an absolute necessity. For the foot,... See more

Rated 4 out of 5 stars

The filtration system works great. At least according to the prepackaged meter. The filtered water does taste really bland though. But otherwise great product, we will see how long the filter lasts.

Rated 4 out of 5 stars

The water filters very fast, I wonder if it is doing its thing properly. The TDS tester does not fit well in the cavity above the tap... water taste is good but time will tell how good the system is.

Rated 4 out of 5 stars

Overall good quality filters, although quite expensive. I received one batch with active carbon dust on it, made my life harder. Otherwise solid



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

331 reviews

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Rated 5 out of 5 stars

Ive been using zerowater 8 years and…

Ive been using zerowater 8 years and its the cleanest water filter system ive ever tried. Its cleaner than every water bottle company ive also tried. All the leading brands dont compare to zerowater. Its takes a few months of using this product to then compare it to water bottle companies to notice just how much better zerowater is.

March 13, 2026
Rated 5 out of 5 stars

A fantastic addition to our Kitchen.

I’ve been using the ZeroWater 12.3L dispenser for a while now, and it’s been a fantastic addition to my home. The water tastes clean and crisp. I really like the built-in TDS meter, which gives me confidence that the filter is doing its job.

The large capacity is perfect for a busy household, meaning fewer refills and more convenience. It’s also easy to set up and fits nicely in our kitchen. Overall, a reliable, quality water filter system that delivers an excellent experience for us.

March 11, 2026
Rated 2 out of 5 stars

It’s a no-no for me

Hi. Did not take my Water to 0 as it says on the tester. Looked up on recommendations sounded quite good, SO I cannot recommend this. Sorry, just telling the truth but it’s a no-no for me.

March 8, 2026
Rated 1 out of 5 stars

Zero water Europe awful quality stock

I've ordered from zero water many times previously and always rated their UK products, however this time it appears they've shipped me products from the Europe stock which is far worse quality, arriving with mould and a cheaper version of the filters that you cannot unstick the peeling lid from entirely, leaving residue and meaning you cannot seal the filter in the container part. What a waste of money. I've emailed asking for a refund and heard nothing as of yet.

March 5, 2026

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