So far so good, purchased an Honkai impact 3rd account with Asuka NA for pretty cheap 40$. A great price considering the age and rarity. Have had the account for 2 weeks will update review. It’s also... See more
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Review summary
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Reviews shaping this summary
My honest review, the seller are indeed a human but they like the king and as a customer i'm the want who need the money. the slow respond despite their description said they are fast, or have open ti... See more
Company replied
Yes the website can look VERY weird at first but as long as you buy stuff from trusted buyers you will 99% get what you paid for. And if your planing on spending 10$+ if I was you I’d buy the cheapest... See more
Company replied
I've already bought two accounts from ZeusX. The first one was cheap because I just wanted to try the website and see if the sellers were legit. The first seller was good — he gave me complete a... See more
Company replied
Company details
Written by the company
Zeus eXchange (ZeusX) is a digital marketplace for gamers all over the world by buying and selling virtual and physical gaming products - accounts, in- game items/skins/currencies, professional services and collectibles. We specialize in Mobile Gaming and Esports.
Contact info
Singapore
- support@zeusx.com
- zeusx.com
3.8
Great
2K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had payment problems
I had payment problems, and i asked support about it. They’ve been repeating this they said earlier in our chats and they message back like once a day at 12-6 am. SMH.. i’ve proved all my id to them and they won’t just simply take it
December 15, 2025
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you for reaching out. We’re sorry to hear that you’re experiencing an issue while trying to complete your payment on our platform.
To help us investigate and resolve this matter as quickly as possible, please reach out to our support team at support@zeusx.com with details of the issue (such as screenshots or error messages, if available).
Our team will be happy to assist you and ensure the payment process goes smoothly.
Kind regards,
ZeusX Support Team
Some people can deliver same hour other…
Some people can deliver same hour other go oh i gotta wait then say i forgot or another one get on and off over and over but never text me or read my message W scams take my money right away but still gotta wait days to get it back what a scam! liars yall dont step in u dont care as long u get paid like ur scam seller i think yall scam i need to report to police?
December 13, 2025
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
Hello,
We understand your frustration and apologize for the inconvenience. Please note that some sellers may temporarily run out of stock, which can cause delays in delivery. While some sellers are able to deliver within the same hour, others may require additional time to restock before proceeding.
That said, sellers are still expected to communicate clearly and respond in a timely manner. If a seller fails to do so, our team will step in to review the case and assist accordingly.
Rest assured, your payment is protected, and any undelivered order refund within few business days
Thank you for your patience and understanding.
Best regards,
ZeusX Support
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
The Worst Support Ever
Support here is honestly terrible. They take forever to reply, and when they finally do, it’s always a no or some useless answer.
Feels like they don’t care at all, really frustrating experience.
It's the worst place to buy Digital Products.
December 7, 2025
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
Hello,
We’re truly sorry to hear about your experience, and we understand how frustrating this situation feels. Delays in support responses and answers that don’t resolve your concern can be very disappointing, and we sincerely apologize for that.
Please know that your feedback is taken seriously. Our support team handles a high volume of requests, but this should never come at the expense of clear, helpful assistance. We are reviewing your case to ensure it is properly addressed and to see how we can better assist you moving forward.
To help us look into this further, could you please share more details about what happened, including the order ID, email address you used and the issues you encountered?
Thank you for your patience, and we appreciate you bringing this to our attention.
Best regards,
ZeusX Support
Unauthorized access to purchased account, refund denied
I purchased a Genshin Impact reroll account on ZeusX.
At the time of purchase, I was told that the password could be changed after playing regularly, but I was not informed that until then, the account could still be accessed by someone with prior login information.
Sixteen days after purchase, while I still could not change the password, the account was accessed from devices that are not mine (iPhone 13, iPhone 15.5, MS-7E07). During this time, saved in-game resources were consumed, the birthday was set, and account information such as the in-game ID and party setup was changed.
I am a Korean user and only log in from my own devices. These changes were not made by me.
I contacted both the seller and ZeusX support and provided evidence. However, I was informed that refunds and any form of compensation are not available.
I am sharing this experience so other buyers are aware of the risks when purchasing accounts that cannot be secured immediately.
December 11, 2025
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand how important it is to ensure the security and safety of account trading at our platform, we are committed to resolving any issues.
As per our records, the account was purchased three weeks ago, and all account information was fully provided to you at the time of delivery. After receiving the account, it is the buyer’s responsibility to secure it by changing the login credentials and recovery details.
Once the account has been properly secured by the buyer, it is not possible for another party to access or reuse the account. We have carefully reviewed the dispute and, based on our findings, a refund will not be issued.
Thank you for your understanding.
Best regards,
ZeusX Support
Depends what seller you buy from.
It is already it’s all about the seller I got scammer twice got sold a hacked account and I got a good seller where I got what I paid for so buy from trusted sellers with Barely any bad reviews watch o it for bots
December 13, 2025
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand how important it is to ensure the security and safety of account trading at our platform, we are committed to resolving any issues.
Unfortunately, we were unable to locate the order you mentioned as being involved in a scam. Could you please reach out to us directly at support@zeusx.com
with more details about your purchase, or provide the order ID if available?
We’ll be happy to assist you, investigate the matter thoroughly, and ensure that our platform remains safe and secure.
Thank you for your patience, and we look forward to resolving this matter for you.
Best regards,
ZeusX Support
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
Good service
ZeusX is a good service, I would use the service again in the future. The seller did take some time to deliver my order but it was most likely because of timezones. Would use the service again in the future
December 10, 2025
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
Reply from ZeusX | Global Marketplace for Gamers
Hello,
As we are improving our security measurement, the payment system required some of our buyers to proceed with KYC(Know your customer) application for security purposes. Please reach out to us using your register email address to support@zeusx.com to proceed further.
Haven't solved anything
Haven't solved anything, just sent me an email saying my order is suspended and no further notice. Not good customer service.
November 27, 2025
Reply from ZeusX | Global Marketplace for Gamers
Hello,
We completely understand your frustration and sincerely apologize for the inconvenience caused. .
However, we’re happy to inform you that the issue has now been fully resolved, and the item has been successfully delivered as requested.
We truly appreciate your patience throughout this process and apologize again for any inconvenience caused. Please don’t hesitate to reach out if you have any further questions or concerns we’re here to help
Best regards,
ZeusX Support
Unprofessional, Inconsistent, and Untrustworthy Platform – Do Not Share Personal Information
I created my account just two months ago using a different email, yet my application was rejected because my store didn’t have six months of continuous reviews. I was told to come back on December 4th, and when I contacted them again on November 30th, they said my request was outdated and asked me to submit a new application with a new email.
I followed all the instructions given by support, including submitting a new application. Then they asked me to provide a login recording video of my store—a request I have never encountered on any other platform. Despite providing this private information as proof that the store belongs to me, my application was rejected again without any explanation.
Why do they ask for personal information if they don’t intend to approve applications? If they don’t want to approve me, they should simply reject the application instead of requesting sensitive details. This process feels untrustworthy, and no one should share their private information with this platform.
The support I received was unprofessional, inconsistent, and frankly childish. I am extremely disappointed and will never use this platform again.
December 4, 2025
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you for sharing your concerns. We completely understand your frustration and sincerely apologize for any confusion caused during the application process.
Please note that all seller applications require KYC verification to proceed, as it helps us ensure the security and ownership of the store. After reviewing your application, we found that your shop still does not meet our criteria, and we have provided detailed explanations regarding these requirements.
However, we want to assure you that you will have the opportunity to reapply. You may reach out to us on December 19th, at which point our team can carefully review your application again. We appreciate your patience and understanding, and we hope this helps clarify the process
Best regards,
ZeusX Support
Go for it its safe
November 23, 2025
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
They charge money but don’t give access…
They charge money but don’t give access - scammers
November 30, 2025
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you for sharing your feedback, and we’re sorry to hear about your experience
At the moment, we’re unable to locate any purchase under your account. To assist you further, please contact us directly at support@zeusx.com and include any relevant details such as your Order ID, email used, or a screenshot of the charge.
Our team will be able to review your case thoroughly and provide the necessary assistance.
Best regards,
ZeusX Support
perfeeeeect
November 22, 2025
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
ZeusX review
I bought something on Anime vanguard and the seller replied fast, this site is good if you want to buy bundle etc cheaper
November 28, 2025
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
I've already bought two accounts from…
I've already bought two accounts from ZeusX. The first one was cheap because I just wanted to try the website and see if the sellers were legit. The first seller was good — he gave me complete access, including the email and password.
Because of that good experience, I bought a more expensive account. But today, on my second day after purchasing it, I got a notification that the email was being recovered while I was playing MLBB on my phone. I contacted the seller, and suddenly I got blocked on ZeusX. Now I can't contact the seller or even ZeusX themselves, which made me really furious.
I also provided the order number in case ZeusX sees my review. I'll update this if they respond.
Update: Issue been resolved! All worth it!
November 27, 2025
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you for sharing your experience, and we’re sorry to hear about the trouble you faced.
We’ve checked on your case, and it appears that you’ve already reached out to the seller and they have responded. From our end, it looks like the issue has now been resolved. If you still encounter any problems or have additional concerns, please don’t hesitate to contact us at support@zeusx.com
— we’re here to help.
Regarding access to our site, we want to clarify that we do not block users from visiting ZeusX. If you’re experiencing difficulties logging in or navigating the website, kindly check your internet connection or send us a screenshot/error message so we can assist you further.
Thank you again for your patience, and we’re always here to support you.
quick and easy
November 21, 2025
Reply from ZeusX | Global Marketplace for Gamers
hank you for your review! Glad to hear you have good experience with us, hope to see you again!
Reply from ZeusX | Global Marketplace for Gamers
Thank you so much for your kind review! We're glad to hear you feel safe on our platform. Your support means a lot to us! 😊
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