Ordered Samsung Galaxy S25 Ultra 512GB. Device arrived quickly, factory sealed and exactly as described. Model was correct (SM-S938B/DS), brand new and fully working. Customer support responded... See more
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At Zextons, we’re passionate about providing high-quality refurbished and brand-new phones, tablets, laptops, and gaming consoles at the best possible prices. Our mission is to make premium technology accessible, affordable, and environmentally responsible.
We source our stock directly through our buyback and trade-in program and from trusted UK phone auction houses. Every device is fully tested, certified, and guaranteed to meet our strict quality standards before being listed for sale.
Shop confidently at Zextons.co.uk — where quality, affordability, and sustainability come together. All devices are tested, certified, and protected by our 18-month warranty. Join thousands of happy UK customers today!
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Free Next-Day Delivery

27 Church Street, WA10 1AX, St Helens, United Kingdom

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Replied to 95% of negative reviews
Typically replies within 2 weeks
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Accurate description and prompt delivery. Very happy. Highly recommended.

Reply from Zextons - Tech Store

Reply from Zextons - Tech Store
Thank you for my iPhone 15 it was brand new and as described.

Reply from Zextons - Tech Store
Phone turned up on time and in excllent condition as indicated when purchasing it. All seems to be working well and so absolutely no complaints.

Reply from Zextons - Tech Store
Great price and product also delivered within 2 days.

Reply from Zextons - Tech Store
I ordered a phone and received it quickly, but the battery drains insanely fast (100% to 50% in just 1.5 hours of normal use). It’s clearly defective.
I’ve tried calling, using live chat, and emailing multiple times since this morning. Calls go unanswered, and the chat gets disabled the moment I mention the fault. Zero response.
I just want to return it for a refund or replacement, but they’re making it impossible. Very disappointing service — avoid if you value customer support.
Would not recommend.

Reply from Zextons - Tech Store
It's amazing service we are received the phone next day.

Reply from Zextons - Tech Store

Reply from Zextons - Tech Store
Ordered at 7.45am Friday, delivered 11am Saturday!!
Excellent experience. The phone is as advertised, brand new, colour, storage. Just excellent. I originally ordered from deal Monday. 8 days of nothing. So at the same price I cancelled my deal Monday ordered and ordered from zextons. I should have read the trust pilot reviews first. Highly recommend

Reply from Zextons - Tech Store
The Galaxy s 23 came in a very short time it looks very good ,

Reply from Zextons - Tech Store
I was a bit nervous ordering a refurbished iphone but read the reviews and decided to try. I am really happy so fat, the phone is like new! Such good value. Hopefully kt stays that way

Reply from Zextons - Tech Store
Great price and quick delivery
Phone in perfect condition
Excellent service, next day delivery, good quality of product,amazing price.

Reply from Zextons - Tech Store
Super easy and quick service with quality kit. Happy!

Reply from Zextons - Tech Store
Has a pensioner concerned about customer service and being ripped off I picked up the phone to “test the waters” I need not have worried Ali was a gentleman who elevated my concerns, however until my reconditioned iPad arrived I reserved my 5 stars. The 2025 iPad arrived within two days and had a great cover. I had a little trouble transferring the data from my 5th generation iPad but a conversation with Apple sorted this for me. I’m a well pleased.

Reply from Zextons - Tech Store

Reply from Zextons - Tech Store
Excellent service.
Super fast delivery.
Smooth transaction.
And great price for a brand new phone.
Fully recommend.

Reply from Zextons - Tech Store
Great experience. Customer service was helpful, prices were good, delivery on time. My phone even came with a case and screen protector, which was a very nice touch. Would use again and would recommend.

Reply from Zextons - Tech Store
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