I am so pleased I found the Zextons website, after searching for a new samsung phone. Looking at many other sites and comparing the prices, this one was the best! Phone nearly £200 cheaper, a real b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered Samsung Galaxy S25 Ultra 512GB. Device arrived quickly, factory sealed and exactly as described. Model was correct (SM-S938B/DS), brand new and fully working. Customer support responded... See more
Company replied
Was a little hesitant ordering from a company not known to me but glad I did! Samsung A56 5G ordered at great price. Arrived by Royal Mail next day. Brand new, sealed box as expected, well packed. Pro... See more
Company replied
Wasn't shore whether to purchase from these people but went ahead with ordering once l had checked out they were legit! 5 star from start to finish. Phone arrived following day was in immaculate cond... See more
Company replied
Company details
- Cell Phone Store
- Cell Phone Accessory Store
- Cell Phone Recycling and Unlocking Service
- Computer and Accessories Store
- Computer Store
- Mobile Phone Repair Shop
About Zextons - Tech Store
Written by the company
🌍 Zextons – Your Trusted Source for Certified Pre-Owned Tech
At Zextons, we’re passionate about providing high-quality refurbished and brand-new phones, tablets, laptops, and gaming consoles at the best possible prices. Our mission is to make premium technology accessible, affordable, and environmentally responsible.
We source our stock directly through our buyback and trade-in program and from trusted UK phone auction houses. Every device is fully tested, certified, and guaranteed to meet our strict quality standards before being listed for sale.
💚 Why Choose Zextons?
- ♻️ Reduced Carbon Footprint: Buying refurbished helps minimize e-waste and supports a sustainable planet.
- 🧠 Rigorous Testing & Grading: Each device undergoes a multi-point inspection using industry-leading diagnostic software. We grade them as:
- Excellent (Grade A) – Like new condition
- Good (Grade B) – Light cosmetic wear
- Fair (Grade C) – Noticeable signs of use but fully functional
- 🛡️ 18-Month Warranty & 30-Day Returns: All refurbished devices come with an 18-month warranty and a 30-day money-back guarantee.
- 🚚 Free UK Next-Day Delivery: Fast, tracked delivery on all orders.
- 🎁 Free Protection Bundle: Many devices include a free screen protector and case.
- ⭐ 17 Years of Experience: Nearly two decades of expertise ensuring reliable devices and top-rated service.
🛍️ Shop Our Bestsellers
.png&w=640&q=85)
Apple iPad 8th Gen (2020)
Samsung Galaxy S25 Ultra
Apple iPhone 12 (Unlocked)
Shop confidently at Zextons.co.uk — where quality, affordability, and sustainability come together. All devices are tested, certified, and protected by our 18-month warranty. Join thousands of happy UK customers today!
Our Promise to You
Written by the company
- We’re committed to your satisfaction!
- At Zextons, we go above and beyond to deliver premium refurbished and new tech with honesty and care. Every device is tested, certified, and backed by our 18-month warranty — because your trust matters most.
- Sustainable Tech, Trusted Quality
- Buying refurbished from Zextons means reducing e-waste and saving money without compromise. Every phone, tablet, or laptop we sell is rigorously tested, graded, and protected by our 18-month warranty and 30-day returns.
- We treat every customer like family.
- With over 17 years of experience, Zextons stands for quality, transparency, and respect. From your first visit to post-purchase support, we’re here to ensure every experience exceeds expectations.
Our Shipping Promise
Free Next-Day Delivery
Enjoy free and fast UK delivery on every order!
All orders confirmed before 3 PM are dispatched the same day with tracked 24-hour shipping. Shop confidently knowing your device will arrive quickly and securely.
Contact info
27 Church Street, WA10 1AX, St Helens, United Kingdom
- 03333448541
- hello@zextons.co.uk
- zextons.co.uk
Free UK Next-Day Delivery
4.8
Excellent
779 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Refurbed iphone 17
I was a bit nervous ordering a refurbished iphone but read the reviews and decided to try. I am really happy so fat, the phone is like new! Such good value. Hopefully kt stays that way
February 19, 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your great review.
We are delighted to hear that you were happy with the price, the quick delivery, and that your phone arrived in perfect condition. Your feedback is greatly appreciated, and we are so pleased you had a positive experience with Zextons.
Thank you for choosing Zextons.
Kind regards,
Zextons Team
Great price and quick delivery
Great price and quick delivery
Phone in perfect condition
February 13, 2026
Excellent service
Excellent service, next day delivery, good quality of product,amazing price.
February 20, 2026
Unprompted review
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your excellent review.
We are delighted to hear that you were pleased with our service, next day delivery, the quality of the product, and the amazing price. Your feedback means a great deal to us, and we are so glad you had a positive experience with Zextons.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Zextons Team
Super easy and quick service with…
Super easy and quick service with quality kit. Happy!
February 18, 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your great review.
We are delighted to hear that you found our service super easy and quick, and that you were happy with the quality of your device. Your feedback is greatly appreciated, and we are so pleased you had a positive experience with us.
Thank you for choosing Zextons.
Kind regards,
Zextons Team
Got brandnew phone with good price
February 14, 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your great review.
We are delighted to hear that you received a brand new phone at a good price and that you were happy with your purchase. Your feedback is greatly appreciated and means a lot to our team.
Thank you for choosing Zextons.
Kind regards,
Zextons Team
I’m well pleased
Has a pensioner concerned about customer service and being ripped off I picked up the phone to “test the waters” I need not have worried Ali was a gentleman who elevated my concerns, however until my reconditioned iPad arrived I reserved my 5 stars. The 2025 iPad arrived within two days and had a great cover. I had a little trouble transferring the data from my 5th generation iPad but a conversation with Apple sorted this for me. I’m a well pleased.
February 17, 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you very much for your thoughtful review.
We completely understand your concerns about customer service and value for money, so it is especially rewarding to hear that Ali was able to reassure you and make you feel confident in ordering from us. We are delighted that your reconditioned iPad arrived within two days and that you were pleased with both the device and the cover included.
We also appreciate you sharing your experience with the data transfer, and we are glad this was resolved for you. It means a great deal to know that you are so pleased with your purchase.
Thank you again for choosing Zextons.
Kind regards,
Zextons Team
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your kind review.
We are delighted to hear that you were pleased with our service and delivery timescales. Your feedback is greatly appreciated, and we are very glad we could provide a positive experience.
Thank you for choosing Zextons.
Kind regards,
Zextons Team
Samsung s25 ultra
Excellent service.
Super fast delivery.
Smooth transaction.
And great price for a brand new phone.
Fully recommend.
February 16, 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your excellent review.
We are delighted to hear that you were pleased with the service, super fast delivery, and smooth transaction. It is also great to know that you were happy with the price of your brand new Samsung S25 Ultra.
We truly appreciate your recommendation and your support.
Kind regards,
Zextons Team
Great experience
Great experience. Customer service was helpful, prices were good, delivery on time. My phone even came with a case and screen protector, which was a very nice touch. Would use again and would recommend.
February 15, 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your wonderful review.
We are delighted to hear that you had a great experience with Zextons and that you were happy with our helpful customer service, competitive prices, and on-time delivery. It is especially nice to know that the included case and screen protector were a welcome extra touch.
We truly appreciate your support, recommendation, and kind words. We look forward to serving you again in the future.
Kind regards,
Zextons Team
Great service
Great service, from reading the website to ordering then receiving the iPhone 2 days later. Highly recommend
January 21, 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your great review.
We are delighted to hear that you had a smooth experience from browsing our website to placing your order and receiving your iPhone just two days later. Your recommendation means a lot to us, and we truly appreciate your support.
Kind regards,
Zextons Team
Highly recommend
So impressed with my Husbands purchase, I went a bought an IPad for myself. Arrived the next day!!
February 11, 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your lovely review.
We are delighted to hear that you were so impressed with your husband’s purchase that you decided to buy an iPad for yourself as well. It is wonderful to know that your order arrived the very next day and that you had a positive experience with us.
We truly appreciate your support and recommendation, and we look forward to serving you again.
Kind regards,
Zextons Team
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your fantastic review.
We are delighted to hear that you found our website easy to use, our prices great, and our delivery super quick. Most of all, it is wonderful to know that your kids are happy with the purchase.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Zextons Team
Excellent
I have been using this for more than a month now. It has been excellent and can be trusted.
January 12, 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your excellent review.
We are delighted to hear that you have been using your device for more than a month and that it has been performing so well. It is especially reassuring to know that you found our product and service trustworthy.
We truly appreciate your support and thank you for choosing Zextons.
Kind regards,
Zextons Team
Just Brilliant!..
This is the third phone we've bought from Zexons, and to be honest, I can't ever see it changing for all future devices. The quality is just so good, and the delivery is so quick. Why pay the ridiculous charges for a new phone when you can get a refurbished model in excellent working order and finish!
With an 18 month guarantee, you can't go wrong, and its also worth mentioning that all 3 devices have never let us down once.
Thanks again - Highly recommended!..
February 12, 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you so much for your fantastic review and for choosing Zextons for your last three phones.
We are truly delighted to hear that you have been consistently happy with the quality of our devices and the speed of our delivery. It is especially rewarding to know that all three phones have performed so well and have never let you down.
We also really appreciate your kind comments about the value of refurbished devices and our 18-month warranty. Your continued trust and recommendation mean a great deal to us.
Thank you again for your support. We look forward to helping with your future devices as well.
Kind regards,
Zextons Team
Great Service, Would definitely recommend
I ordered my Galaxy S25 ultra which was at a very good price. The phone was delivered the next day by Royal Mail Special Delivery. It was well packaged and the protection pack that came with it was a nice added bonus. I would definitely recommend Zextons and would have no problem buying from them again
February 3, 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you very much for your wonderful review.
We completely understand your initial hesitation, and we are so pleased that you decided to give Zextons a try. It is fantastic to hear that you were able to get such a great bargain on your refurbished S25 Ultra and that it arrived in like-new condition.
Your feedback means a great deal to us, and we are delighted that you are so happy with your purchase.
Kind regards,
Zextons Team
I was skeptical at first as I'd never…
I was skeptical at first as I'd never heard of this shop before but decided to go for it after checking reviews and I'm so glad I did I got a refurbed s25 ultra for an absolute bargain and it is like brand new I'm very happy
February 12, 2026
Refurbished phone fine but not price of old phone
The refurbished iPhone 17 I ordered was fine and delivered the next day and could not have a better service. It was in perfect condition. I sent my old iPhone to the company as part exchange and offered me a low price. They claimed there were scratches on the screen and body of the phone. This is not possible as it has always had a screen protector and been in a case to protect the body. I reluctantly accepted their offer but will not sell my old phone to them again.
February 5, 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for taking the time to share your feedback.
We are very pleased to hear that you were happy with the refurbished iPhone, its condition, and the next day delivery service. It is great to know that this part of your experience met your expectations.
We are, however, sorry to hear about your disappointment with the trade-in valuation of your old phone. We understand how frustrating this must have been, especially when you had taken care to keep the device protected. Trade-in offers are based on the condition assessment carried out when the device is received, but we appreciate that this can sometimes be disappointing if it does not match your expectations.
Your feedback is important to us and helps us review how we communicate our assessment process more clearly. We truly appreciate your order and your honest comments.
Kind regards,
Zextons Team
Great service
Great service, one slight hiccup with protection pack, very quick to remedy the situation, with polite apology. Would definitely use again.
February 8, 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your kind review.
We are very pleased to hear that you were happy with our service and that our team was able to resolve the issue with the protection pack quickly and with a polite apology.
Your understanding and support mean a lot to us, and we are delighted to know you would use Zextons again.
Kind regards,
Zextons Team
New mobile phone.
Excellent company i ordered my phone Thursday and it was delivered Friday very fast delivery.
February 12, 2026
Reply from Zextons - Tech Store
Thank you for your excellent review.
We are delighted to hear that you were pleased with your new phone and our fast delivery service. It is great to know that your order arrived so quickly after being placed.
We truly appreciate your support and hope you enjoy your new device. Thank you for choosing Zextons.
Kind regards,
Zextons Team
Recommended
Great price, well packaged, only reason didn't give 5 stars is due to fact I purchased a certain colour as it said they had so many in stock, turned out they didn't and had to choose different colour option.
February 7, 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your review and for recommending Zextons.
We are very pleased to hear that you were happy with the price and packaging of your order. At the same time, we are sorry for the inconvenience caused by the stock issue with your original colour choice.
We understand how disappointing this can be when the website shows an item as available. Your feedback is appreciated and helps highlight where we need to improve stock accuracy and the overall ordering experience.
Thank you again for your support and understanding. We hope to provide you with a fully five-star experience next time.
Kind regards,
Zextons Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.