ziina.com Reviews 554

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I am really happy with the help I received from Ashir, he solved the 2 issues I had with patience and understanding. He also managed to find the solutions very quickly and was friendly and professiona... See more

Rated 1 out of 5 stars

Ziina charged me 79 GBP for a service that was never provided (attempted to get an ETA through UK Portal and asked to pay that amount through UK portal's website) My bank's transaction details stat... See more

Company replied

Rated 5 out of 5 stars

The best service ever, Dilay made my life easy. He understood my situation and gave me alternative options and I ended up getting even more than what I expected. He really an amazing person. I will al... See more

Rated 5 out of 5 stars

Ahmed took the time help me with my issue and was very patient with me. He made sure to stay available until everything was 100% resolved.

Company details

  1. Money Order Service
  2. Alternative Financial Service
  3. Financial Institution
  4. Non-Bank Financial Service

Written by the company

Ziina is the fast, secure way to send and receive money in the UAE. Whether you’re building your business or settling up with friends, Ziina helps move your money forward. We’re on a mission to bring financial freedom to every person in the Middle East. Because access isn’t a privilege — it’s a right.


Contact info

You should know

4.1

Great

TrustScore 4 out of 5

554 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very helpful

Very helpful. Mr.Ahmed W solved my login issue within a few minutes.
Thank u so much really appreciated 🙏

March 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Customer Service

Mariam was really helpful and solve the issue for me , as one of my payment dint come through and she investigated the issue and solved it without taking much time.

March 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Hello Ahmed sir

Hello Ahmed sir
I was very worried because my SIM was lost, so I was trying to activate my account with a new SIM, but it was not working, so Sir, you helped me a lot. Ahmed Sir, thank you very much, thank you very much, you are very good.

March 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Dilay is the best ☺️

Dilay is very fast response and really help a lot in less than 1 minute to get back my account.. it is really amazing experience I hope all the companies like that 🤞
Thx for the service and for the solutions

March 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Ziina’s application is worth trying, it is safe and easy to deal with, simple, and has many features that the customer needs

Dealing and clarity by customer service, putting trust, reassurance, speaking clearly and solving problems are all important in a person who is from customer service to customers.

And I saw this and more by the respected employee and personally I see her worthy of appreciation and respect, and she is Mariam M. Please thank her a lot

I wish you all continued health and success with everything you do.

March 3, 2026
Unprompted review

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