Zima Dental Reviews 

I'm happy with the DentalPod I got from them and it keeps my night guard clean. Additionally, I found their customer service to be good. I thought my DentalPod stopped working and they quickly responded by getting a new one ready to be sent (it was still under the one-year warranty), and then I found out that the problem was with my outlets and not the DentalPod, and they quickly responded to me letting them know that too by canceling the replacement order, saving me from feeling bad and having to send the replacement back. This whole process began early in the morning and ended at night, and yet they were still fast to respond in both cases. The only thing that could be improved was having to send them two videos to show the DentalPod "not working," one for the initial claim form submission on their website and one in response to the email I got from them afterward asking for another one, but other than that, their customer service seems to be fast and helpful. I recommend this company.

Great product and customer service. Top notch! Purchased the Pro and love how easy it is to empty and fill the water. Customer service is very helpful and responds quickly.

We had a problem with our Zima Dental Pod and wrote to Zima for a solution. Zima's customer service was excellent and prompt. Within a week, we upgraded to the Dental Pod Pro, which we love even more. The new design which separates the power source from the water reservoir where the action takes place makes it even more convenient to keep clean and to avoid more electrical connection problems. An excellent product with great customer service.

The followup with a missing package was prompt and new package of product was sent immediately, Really appreciated the efficiency of the staff!

I couldn’t be happier with the customer service I received from the entire Zima Dental team. From start to finish, they were kind, responsive, and genuinely committed to resolving my issue. They went above and beyond my expectations, making the entire replacement process smooth and stress-free. It’s rare to find a company that truly stands behind its products and cares so much about its customers. Thank you, Zima Dental, for your outstanding support! I know now, I can count on you always! Thank you! 💖💖💖💖💖

Very happy I made a mistake when ordering and after emailing them it was sorted quickly I received my pod and was amazed how well it cleaned my retainers with just water 100% reccommed to friends and family

It was easy I’m very happy with this product.

Our daily morning routine includes the Zima pod - a complete cleaning of our retainers, leaving us TOTALLY assured they are clean and ready for our next use!

My dentist insisted I get an ultrasonic cleaner for my new nightguard, He specifically recommended the Zima Pod and tablets. After extensive research I realized it was worth the extra cost to buy the Zima Pod and specifically also their tablets (superior ingredients). I've been using it for a couple of weeks now and am very happy with the decisions.

Customer service was courteous, understanding and promptly took care of my issue.i needed to cancel an ongoing subscription and was unable to do this on the website, but with a couple of quick emails it was done efficiently.

Enjoyed using the product could really see a difference with how clean and fresh my retainers. The unit stop powering on. Customer service was very helpful with the replacement request. The unit was a gift but they were able to locate the original order# to process the replacement. Excellent Customer service process and agent!!

Great customer service. Fast replies

Everything went smoothly and I am really happy with the purchase (the Pod and the UV-container). At last I can keep my retainers clean. Thank you also for the beautiful colors!

They answered very fast and started processing my request. I highly recommend.

The team are amazing with quick support reply. They are on the ball…with your problems

Had a problem registering my product and contacted customer service. They sorted it straight away. Excellent service.
I have a Dental Pod and also the travel case. Highly recommend these product’s.

I love to use it in conbination with the tablets, so my retainer is fresh and clean. The wiping cloths are good to use for keeping the pod clean

I recently bought the Zima pod for travel. I won't be using it for a while on a trip, but I did try it just to see how it works. The very small case and clever telescoping pod is wonderful. I just came back from a 10 day trip and brought my zima pro with me. It was large and took up so much room in my suitcase (but I can't imagine not using it daily)! When I saw the travel version, I bought it immediately. I know it will fit my needs perfectly. (And I am a little crazy - I use it twice a day with a tablet)!

Once I was able to get in touch with customer service, they were very helpful and ultimately were able to resolve my issue.