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Rated 5 out of 5 stars

For the past 3 months I’ve been travelling around Asia across 5 different countries and ZIM Connections has honestly made staying connected so easy. Every time I arrived somewhere new I could set... See more

Company replied

Rated 5 out of 5 stars

Had reception and fast data from start to finish, and as someone who works remotely this was super important! Highly recommend

Rated 5 out of 5 stars

I have used their eSIM service multiple times across Indonesia, Morocco and Austria. Great prices, easy to set up and it has always worked perfectly for me. I recommend them to family and friends when... See more

Company replied

Rated 3 out of 5 stars

Bought a ZIM@SBB eSIM. Installation was no problem neither was activation but it just would not connect to the Internet. Tried to contact the Help Chat, no answer within 24 hours. Finally they got i... See more

Company details

  1. Telecommunications Service Provider

Written by the company

ZIM is the marketplace for travel eSIM plans. Through our new app, you will be able to compare, purchase and activate your travel plan simple and easy with just one click. Come try our first plans with 20% off!


Contact info

4.2

Great

TrustScore 4 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Thanks to the customer support team

Thanks to the customer support team, I was able to resolve my issue quickly. They helped me set up the eSIM I needed for work in Puerto Rico without any hassle.

March 21, 2026
Unprompted review
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Reply from Zim Connections

Thank you for the great feedback, Mary! Our goal is to make international connectivity as seamless as possible, and we’re so glad you had a positive experience with our eSIM. Happy travels in Puerto Rico!

Rated 5 out of 5 stars

It is really life saving while…

It is really life saving while traveling around multiple countries especially if you are doing so in a short period of time or if you are traveling a lot

March 27, 2025
Unprompted review
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Reply from Zim Connections

Hi Noureddine, thank you so much for the 5-star review! We are thrilled to hear that ZIM Connections helped you stay connected during your travels. We look forward to being part of your next adventure!

Rated 5 out of 5 stars

Went to Japan and had incredible…

Went to Japan and had incredible service everywhere, would definitely recommend.

February 13, 2026
Unprompted review
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Reply from Zim Connections

Hey Juliana, thank you so much for the 5-star review! We are thrilled to hear that ZIM Connections helped you stay connected during your travels in Japan.

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Rated 5 out of 5 stars

I have used their eSIM service multiple…

I have used their eSIM service multiple times across Indonesia, Morocco and Austria. Great prices, easy to set up and it has always worked perfectly for me. I recommend them to family and friends whenever they go abroad.

February 5, 2026
Unprompted review
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Reply from Zim Connections

Hi Gonzalo, thank you so much for the 5-star review! We are thrilled to hear that ZIM Connections helped you stay connected during your travels in Morroco and Austria.

Rated 5 out of 5 stars

Best eSIM app in the market

ZIM Connections is by far the best eSIM app I have used. It’s super easy to use, super fast to install the eSIM, and the connection is perfect! They have all the destinations a traveler could imagine, and the prices are very good! I recommend 100%

March 7, 2026
Unprompted review
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Reply from Zim Connections

Hi Vladimir, thank you so much for the 5-star review and the kind words! We appreciate your support.

Rated 5 out of 5 stars

ZIM reliable and affordable

I’ve been using ZIM for the past 3 years, been everywhere from Asia to Europe, and it never let me down. Convenient, affordable and most importantly reliable. Highly recommended.

May 1, 2025
Unprompted review
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Reply from Zim Connections

Hey, thank you so much for the review! We are thrilled to hear that ZIM Connections helped you stay connected during your travels to Asia and Europe.

Rated 5 out of 5 stars

Love their eSIMs

I’ve tried their eSIMs in Cambodia, Sri Lanka, UK and Brazil and it always worked great. The app is really easy to use

March 13, 2026
Unprompted review
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Reply from Zim Connections

Thank you for the great feedback, Camila! Our goal is to make international connectivity as seamless as possible, and we’re so glad you had a positive experience with our eSIM. Happy travels!

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Rated 5 out of 5 stars

Definitely better than other options I…

Definitely better than other options I tried in the past. I had great connection continuously when travelling in Japan and China

January 16, 2026
Unprompted review
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Reply from Zim Connections

Thank you for the great feedback, Héctor! Our goal is to make international connectivity as seamless as possible, and we’re so glad you had a positive experience with our eSIMs.

Rated 5 out of 5 stars

Used in the USA for a week

Used in the USA for a week. Worked as promised with no hiccups. Very happy of having chosen ZIM for this trip. Surely I will chose it again for the next trip.

March 2, 2026
Unprompted review
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Reply from Zim Connections

Thanks for the support! We’re happy to have you as part of the ZIM community. Safe travels!

Rated 5 out of 5 stars

Best phone data set used to date

Best phone data set used to date. Friendly, flexible and cheap. Truly recommendable.

March 1, 2026
Unprompted review
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Reply from Zim Connections

Hi Ape, thank you so much for the 5-star review! We are thrilled to hear that ZIM Connections helped you stay connected during your travels. We look forward to being part of your next adventure!

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Rated 5 out of 5 stars

Used it in Mexico

Used it in Mexico, worked great!

March 5, 2026
Unprompted review
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Reply from Zim Connections

Thank you for the great feedback, Lola! Our goal is to make international connectivity as seamless as possible, and we’re so glad you had a positive experience with our eSIM in Mexico. Happy travels!

Rated 5 out of 5 stars

I travel quite a lot for work and I’ve…

I travel quite a lot for work and I’ve tried a few eSIM apps before, but ZIM has honestly been one of the easiest so far.

The setup was super quick, I bought a plan and had it installed in literally a couple of minutes. No weird steps or confusion. I used it in two countries on the same trip and the connection was stable pretty much the whole time, which is not always the case with other providers.

What I liked the most is that everything is very clear in the app, you can actually see what you’re buying and there are no surprises. Prices feel fair compared to roaming, especially for shorter trips.

Only thing I’d say is that I had to double check compatibility on my phone before buying, but once that was sorted everything worked smoothly.

Overall, really solid experience and I’ll definitely use it again for my next trips.

December 10, 2025
Unprompted review
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Reply from Zim Connections

Hi Duliana, thank you so much for the 5-star review! We are thrilled to hear that ZIM Connections helped you stay connected during your travels. We look forward to being part of your next adventure!

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Rated 5 out of 5 stars

Best solution I have used for esims

Best solution I have used for esims, way better ux than Holafly

March 17, 2026
Unprompted review
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Reply from Zim Connections

Thanks for the support, Javier! We’re happy to hear this and have you as part of the ZIM community. Safe travels!

Rated 5 out of 5 stars

Would definitely recommend Zim Connections!

For the past 3 months I’ve been travelling around Asia across 5 different countries and ZIM Connections has honestly made staying connected so easy.

Every time I arrived somewhere new I could set up an eSIM in minutes and be online straight away. It saved me from having to search for SIM cards in airports or deal with confusing local plans, which made a huge difference when moving between countries.The whole process simple and stress free.

After using it across multiple countries over the last few months I can genuinely say it’s been fantastic from start to finish. If you travel a lot and want an easy way to stay connected, I’d definitely recommend ZIM Connections!

February 28, 2026
Unprompted review
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Reply from Zim Connections

Thank you for the great feedback, Jamie! Our goal is to make international connectivity as seamless as possible, and we’re so glad you had a positive experience with our eSIM. Happy travels!

Rated 5 out of 5 stars

I have travelled to several countries…

I have travelled to several countries and have been able to connect at all times without any worries, with high 5G and 4G speeds. I also had a question and the customer service team helped me by responding very quickly.

February 5, 2026
Unprompted review
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Reply from Zim Connections

Hi Sara, thank you so much for the 5-star review! We are thrilled to hear that ZIM Connections helped you stay connected during your travels. We look forward to being part of your next adventure!

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