Zinga Financial Services Reviews 201

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their professionalism, knowledge, and supportive approach. Many people appreciate the clear explanations and guidance provided, which makes complex processes feel smooth and straightforward. The customer service is frequently described as outstanding, with reviewers noting the prompt responses and the team's dedication to client satisfaction. Consumers often mention the efficiency of the service, with many expressing gratitude for the quick and effective handling of their needs. The user experience is consistently positive, as the staff goes above and beyond to ensure a stress-free journey for their clients.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the dedication,... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the professionalism,... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

User experience

Users describe positive interactions with the overall experience. Many customers report that the process was... See more

Based on these reviews

Rated 5 out of 5 stars

We would like to thank Seema Babber for her exceptional service regarding our mortgage application. We are very glad we came across her & thank her on every advise & step throughout. Very approachab... See more

Rated 5 out of 5 stars

Excellent service and support as always from Arifa Shakoor. As a longstanding client, she goes above and beyond every time looking through various options to choose the right fit for me. Always on han... See more

Rated 5 out of 5 stars

Working with Seema (Seema Babber) has been such a positive experience for us. She went above and beyond at every step — always proactive, patient, and truly thoughtful in her guidance. We felt complet... See more

Rated 5 out of 5 stars

We would like to thank Seema Babber for arranging our mortgage.Seema was extremely knowledgeable,clear,concise and incredibly efficient and we would say the best service provider we have had the ple... See more


Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

We go the extra mile to help our customers with their mortgage and other financial needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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Rated 5 out of 5 stars

A heartfelt thank you to Aditi for her…

A heartfelt thank you to Aditi for her timely and effective advice. I came to know about Aditi via a recommendation on Facebook group and I believe it was one of the best decisions I have made. With mortgage rates on the up, the impact on families could not be underestimated, as in some cases it makes a large proportion of people's salaries.

Since first interaction, Aditi clearly understood our requirements and proposed tentative steps. After years dealing with mortgage advisors, this is the first time I was able to find a way to merge two accounts, making it easier to manage or switch in future.

Aditi's knowledge and understanding of mortgages is second to none and I would recommend her to anyone without any hesitation. Thank you and all the best.

June 4, 2024
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Rated 5 out of 5 stars

Fantastic Help from Arifa Shakoor

Fantastic Help from Arifa Shakoor

Arifa Shakoor was brilliant when it came to sorting out my mortgage. She was always there to answer my questions and made sure everything went super quick and smoothly. I’d absolutely recommend her to anyone who needs mortgage advice. Thanks again, Arifa!

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Arifa Shakoor has been amazing. She has helped me before and again now to find me the best deal to re new my mortgage. I would recommend her to everyone.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Seema's expertise in mortgages

Seema's expertise in mortgage applications is truly impressive. She guided us through every step of the process, explaining complex terms in a way that was easy to understand. Her attention to detail ensured that all our paperwork was in order, and she went above and beyond to ensure that we secured the best possible mortgage deal.

May 1, 2024
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Rated 5 out of 5 stars

Excellent advice from Ms. Aditi

I connected with Ms. Aditi Sinha from Zinga FS in July 2022, way before I even had a deposit ready. She is a patient listener and helped me frame out all potential scenarios based on my finances.
We started out a formal mortgage process in July 2023 and as banks kept lowering the interest rates, she kept filing requests(PCV) with the bank for the revised rates until the contract was signed. This has saved me over £300 per month in payments when I compare my first offer vs the current rates.
I wholeheartedly recommend Aditi Ji and her services and will not hesitate to seek her services for future requirements.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Aditi Sinha

We have received an outstanding service from Ms Aditi Sinha, our mortgage advisor at Zinga Financial Services. Being a first-time home buyer, I was quite worried about the entire process. Aditi worked relentlessly to arrange for my mortgage at the best possible rate. She is extremely helpful, highly knowledgeable professional with strong expertise in first-time buyer mortgage applications who explained the complexities of mortgage process in very simple terms which enabled us to take informed decisions based on the situation. She is very responsive, good communicator and is a nice and friendly person to work with who sincerely looks out for your best interests. We would like to express our sincere gratitude and appreciation for Aditi, without whom we would not been able to complete our purchase process so seamlessly. on our own. Thank you so much Aditi for your hard work and guidance which made our first home buy experience so smooth. Would definitely recommend Aditi for mortage services.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

I am writing to express my heartfelt…

I am writing to express my heartfelt appreciation for Aditi Sinha, my mortgage advisor at Zinga Financial Services. Ms. Sinha demonstrated exceptional knowledge and expertise throughout the mortgage application process.

In several critical areas, Ms. Sinha played a pivotal role in helping us secure the best mortgage deal available in the current market, even in the midst of challenging circumstances. Her deep understanding of the industry and her unwavering dedication to finding solutions that work for her clients truly sets her apart.

We are immensely grateful for Ms. Sinha's outstanding service and professionalism. Her efforts have made a significant difference in our ability to achieve our financial goals.Well recommended!

Thanks for your exceptional service.

April 26, 2024
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Rated 5 out of 5 stars

Arifa Shakoor Mortgage Advisor

Arifa is professional, knowledgeable and very helpful. Provided a fantastic service to renew my mortgage at very short notice. Answered all my questions quickly and provided some great options on mortgage products. Has a wealth of experience in finance and mortgages. Well recommended!

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Thankyou for amzing service

Thankyou for amzing service, especially by Seema Babber. She did all the work efficiently, quicly and was very responding to any querries. I have received my mortgage offer due to the effort by seema. a big Thank you once again !!!
I would recommend this mortgage companyfor anyone and especially;friends and family.
Look forward to working with you . I cant thank seema enough for all her hard work and effort getting me my mortgage offer, she went above and beyond throughoutthe process

March 26, 2024
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Rated 5 out of 5 stars

Fantastic, efficient mortgage service

Fantastic, efficient mortgage service. We would like to thank Seema and Manooch for their help. They are very friendly and available to answer any questions we have promptly, making the procedures as smooth as possible. We would highly recommend Seema and Manooch at Zinga financial services!

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Arifa Shakoor helped renew our mortgage contract and gave us a tremendously low rate!.. cannot thank her enough for making it happen so stress free and easily!!
Thanks again Arifa!!

February 20, 2024
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Rated 5 out of 5 stars

Arifa Shakoor

For the past 6-7 years, we've relied on Arifa Shakoor's assistance, and she consistently goes above and beyond to fulfill our needs. Arifa has been accommodating by working outside regular hours to align with our schedule, prioritizing customer satisfaction. Since engaging Arifa's services, we haven't considered exploring alternatives. We appreciate her hard work and dedication, and we look forward to collaborating with her again when the need arises. Thank you for your continued efforts in helping us achieve our current status.

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful

Arifa Shakoor was really helpful and found me a good rate for my mortgage and won't hesitate to recommend Zinga Financial Services to my friends and family.

February 2, 2024
Unprompted review

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