Zinga Financial Services Reviews 201

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their professionalism, knowledge, and supportive approach. Many people appreciate the clear explanations and guidance provided, which makes complex processes feel smooth and straightforward. The customer service is frequently described as outstanding, with reviewers noting the prompt responses and the team's dedication to client satisfaction. Consumers often mention the efficiency of the service, with many expressing gratitude for the quick and effective handling of their needs. The user experience is consistently positive, as the staff goes above and beyond to ensure a stress-free journey for their clients.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the dedication,... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the professionalism,... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

User experience

Users describe positive interactions with the overall experience. Many customers report that the process was... See more

Based on these reviews

Rated 5 out of 5 stars

We would like to thank Seema Babber for her exceptional service regarding our mortgage application. We are very glad we came across her & thank her on every advise & step throughout. Very approachab... See more

Rated 5 out of 5 stars

Excellent service and support as always from Arifa Shakoor. As a longstanding client, she goes above and beyond every time looking through various options to choose the right fit for me. Always on han... See more

Rated 5 out of 5 stars

Working with Seema (Seema Babber) has been such a positive experience for us. She went above and beyond at every step — always proactive, patient, and truly thoughtful in her guidance. We felt complet... See more

Rated 5 out of 5 stars

We would like to thank Seema Babber for arranging our mortgage.Seema was extremely knowledgeable,clear,concise and incredibly efficient and we would say the best service provider we have had the ple... See more


Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

We go the extra mile to help our customers with their mortgage and other financial needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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Rated 5 out of 5 stars

When I decided to buy a house in the UK…

When I decided to buy a house in the UK in the year 2019 I knew getting a mortgage would be difficult in my case. Then I got in touch with Aditi Sinha from Zinga Financial Services and she gave me the confidence and comfortable feeling to proceed with my decision. In fact throughout the house purchase process she helped me with every minute detail. She answered all my queries with extreme patience and clear understanding. Finally we crossed all the hurdles and purchased our dream home. This would not have ben possible without her adequate help and support.

In July 2022 we had to remortgage my property and here also I got excellent support and help from her. Only because of her excellent and adequate help and supportI we were able to remortgage my property without much fuss.

I would strongly recommend her services for any prospective buyer who are planning to buy a property in the UK.

Thanks,

Bappaditya

August 1, 2022
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Rated 5 out of 5 stars

Fantastic service

Arifa Shakoor has been extremely helpful in finding the right mortgage for me and my partner. We had a fairly complicated query, but she made sure we got the right deal for us and was able to answer all the questions we had. She’s been brilliant and we are incredibly grateful for all the help she’s given us.

April 11, 2023
Unprompted review
Rated 5 out of 5 stars

Arifa Shakoor was exceptional

Arifa Shakoor was exceptional, she helped throughout the whole process and answered all my queries swiftly, furthermore she was able to secure me a mortgage offer within five working days. Highly recommend Zinga Financial Services and Arifa Shakoor as your mortgage advisor.

December 7, 2022
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Rated 5 out of 5 stars

Aditi Sinha was very…

Aditi Sinha was very knowledgeable,helpful and professional in her role.We had few hiccups from the bank due to their system errors but she supported us throughout the process till the job was done!I would highly recommend her and would also avail her services in the future.

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended Zinga.

Highly recommended Zinga.
Arifa Shakoor was really helpful throughout my mortgage journey and quick to respond. Thank you Arifa

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Arifa Shakoor

I always find renewing mortgages quite stressful, but Arifa Shakoor made it easy and straightforward. Arifa has in-depth knowledge of the market. She was so committed and even took her personal time to arrange it for me. Kept me informed from start to finish and turned it around very quickly. Would highly recommend her. I am truly grateful.

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experiance

I was impressed with Arifa Shakoor from the start as my adviser. She was extremely knowledgeable, supportive and patient with my lack of initial knowledge. As it moved a step, Arifa kept me updated with daily phone calls. Thanks for everything.

November 11, 2022
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Rated 5 out of 5 stars

Very impressed with the time scale in which my mortgage was settled

I have used Zinga for several of my mortgage needs and Arifa has been amazing at finding me the best deals. She has helped me with my buy to let properties and for remortgaging my house and all my enquiries have been dealt with promptly. We have luckily been able to secure our mortgages quickly thanks to Arifa’s hard work and efforts!

I would definitely recommend using Zinga (and have recommended her to other friends who have also used her).

April 14, 2022
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Rated 5 out of 5 stars

Great service as always!

Arifa Shakoor was instrumental in helping me secure my remortgage. During the process she was always on hand, approachable and contactable at all times. Her knowledge and experience of the current market was crucial and ensured my expectations were met. I would have no problems whatsoever in recommending Arifa to any friends or colleagues looking to purchase their new home.

September 26, 2022
Unprompted review
Rated 5 out of 5 stars

Thank You Zinga / Aditi

There are NO words to ‘Thank’ Zinga, specially Aditi Sinha. We are living in our dream homes on Surrey Hills just because of her. Myself bring self-employed recently so very difficult to get any amount of mortgage. We were just looking for getting mortgages around £420K but even that was difficult. I had tried all possible scenarios but it was looking for impossible. Then I met Aditi and she sounded very confident however I wasn’t sure. We were almost loosing the property. She then started not only working on the case but also started showing huge flexibility as being small business owner, I was always busy. She called between meetings, late evenings, sometimes late nights. She had advised to prepare all files within the business and also advised what sort of documents are needed from my Clients and other business relationships. She was able to get me more than £850K+ Mortgage from Halifax with an absolutely lower rate (unimaginable for smaller businesses) savings my business a lot of cashflow. She also additionally did a lot of follow ups with the lender and solicitors to close the deal. Finally when we got the keys, there were no words to Thank to Aditi and Zinga. For all my future property investments, I will NOT look further. For your property mortgages and any financial advices, please contact Zinga / Aditi. Thanks

September 21, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

Arifa, who we worked with was really great in advising us and she's very thorough, clear and concise, she's will help you get what's best for you.

Very happy with her service.

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

I can not thank Aditi enough...Great Financial Mortgage Institution...

If you are a first-time buyer like me in the UK, and not sure about the nitty-gritty of securing a mortgage, then I would strongly suggest taking the help of Zinga Financial services (for me the experience was phenomenal, and many thanks to M/s Aditi Sinha).

I was full of doubt about the process and was not sure how can I promptly yet properly secure a mortgage followed by the processes that are involved in buying a house. But after a call with M/s Aditi, I was left confident, positive, and informative about the process. She took an immense amount of time and has shown exceptional patience to listen to me and all my queries and reassured me positively every time with the right approach!

Aditi Sinha is exceptionally good, fantastic in her approach, and proactive in the work of securing a mortgage where she has turned the odds in our favor within a week's time and made the process look so much simpler. Aditi, with her calm yet warm approach to the work, made it look like a simple process.

I would recommend Zinga Financial Services esp' Aditi Sinha to anyone seeking a mortgage as she is an experienced, supportive, informative, and collaborative person whom you would desire to have by your side in the entire journey to getting the proper sound advice on every step of your house procurement process and securing the mortgage.

AGAIN, A BIG SHOUT-OUT TO ADITI. THANK YOU SO MUCH & I WOULD RECOMMEND YOU TO ANYONE & EVERYONE WHO GENUINELY NEEDS GUIDANCE. MAY THERE BE MORE LIKE YOU TO HELP PEOPLE WHO ARE DEFINITELY IN NEED OF PROPER, CORRECT ADVICE. THANK YOU.

August 29, 2022
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Rated 5 out of 5 stars

Elated Experience

We have been very fortunate to come across Aditi Sinha, initially suggested by one of the Facebook groups. From Day 1, she is very cooperative and positive about our queries and corncerns and always provided constructive reassurance with right help at right time. I extend my humble thank you for your kind assistance and prompt responses throughout the process. I will certainly recommend your services to anyone I know who needs a mortgage for buying new houses.

August 28, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service for HelpToBuy

I recently bought flat using HelpToBuy, when I approached Aditi Sinha for Mortgage help. Her service for Mortgage was excellent and hassle free. During this I requested her service for Help To Buy as well , she has done complete process for HTB very smoothly , and apart from this she has tracked and updated each status till it got completed. Amazing services from Aditi Sinha for Mortgage and HTB. Thank you so much for your services.

June 27, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy with the services provided…

Very happy with the services provided by Zinga Financial Services . Mrs Aditi Sinha was my mortgage advisor and she helped me in choosing the right product for my re-mortgage. I would highly recommend her for anyone looking for any kind of mortgage related advise.

June 24, 2022
Unprompted review

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