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Rated 1 out of 5 stars

The worst customer experience I have ever had! I have sent out many emails asking about purchasing a few items, I got one response to which I responded. I received no further correspondence from... See more

Rated 1 out of 5 stars

Same issue and claim put in to PayPal to get refund processed. As a side note I’m trying to work out why on earth this company has an overall rating of 2 on Trustpilot when it has nothing but 1’s... See more

Rated 1 out of 5 stars

Like others, I ordered 2 planetarium sets with both disks. In November via FaceBook!). One was for my Grandson for Christmas. Theses CRIMINAL FRAUDSTERS zoeshit, delivered disks in an envelope w... See more

Rated 1 out of 5 stars

According to this website I HAVE to give at least 1 star in order to continue. Finally, order dated 27.11.19, fully paid, planetarium & 2 discs., 2 discs arrived on 27.12.19. OK. Now WHEN will I... See more

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1.2

Bad

TrustScore 1 out of 5

150 reviews

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1.2

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(150)

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Rated 1 out of 5 stars

The worst customer service ever

The worst customer experience I have ever had! I have sent out many emails asking about purchasing a few items, I got one response to which I responded.
I received no further correspondence from them despite sending another load of emails.
They are a small company and will continue to be small if they treat customers who want to spend their money with them in this derisory manner.
I also know someone else who was trying to work with them on a collaboration and they had the same issue. No response.
I would suggest that you avoid this company unless you purchase from a store as their customer service is practically zero.

March 31, 2025
Unprompted review
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Rated 1 out of 5 stars

Trying to cancel and refund order

Since I bought two orders from Zooyshe I'm trying to cancel with any success and support. I've been asking since the first day that I bought it and until now I didn't receive my money back also any property answer by zooyshe support. I need to cancel my orders and I need the refund in my bank account. I realised that could be a spam company after make shopping and now I’m sure about it! They don’t cancel my orders they don’t give us any property answers, they’re a joke!

June 14, 2024
Unprompted review
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Rated 1 out of 5 stars

HORRIBLE

HORRIBLE, sent the wrong size AND then made excuses that the sizes are Asian sizes and run small. Website stated true to size. The quality was HORRIBLE. And when I tried to return it they said that was difficult and expensive can we give you a partial refund and you keep the coat. This company is just another online scam.

November 25, 2020
Unprompted review
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Rated 1 out of 5 stars

STAY AWAY FROM THIS COMPANY

STAY AWAY FROM THIS COMPANY. They are a sham. You will not receive what you ordered.Returning any items received will cost more than the item itself. Ordered the Home Planetarium and 2 disks. Cost was $36.98 USD. Received the disks but not planetarium.Paid through PayPal. After PayPal contacted them they offered to return my money, but had to send them the 2 disks and a tracking number. That cost is $46 USD and the mailing is non-trackable. Not making the same mistake twice.

March 11, 2020
Unprompted review
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Rated 1 out of 5 stars

If I had seen these first I never would…

If I had seen these first I never would have ordered! Why is Facebook promoting this company? I also got the 2 discs and no projector. DO NOT ORDER FROM THIS FRAUDULENT COMPANY!! Facebook get rid of this company on your website!

February 11, 2020
Unprompted review
Rated 1 out of 5 stars

Order # ZOE1368993

Order # ZOE1368993

Received Disks but not planetarium player.

Supposedly tracking # LW325951075CN

I have not received it yet.

Please let me know when I will receive it.

Thank you

Patsy Magill

February 11, 2020
Unprompted review
Rated 1 out of 5 stars

—- SCAM ALERT ——- ALERTA DE ESTAFA——

DO NOT, I REPEAT ——DO NOT- -- BUY ANYTHING FROM THESES INDIVIDUALS
IT’S ALL A SCAM,THEIR E-MAIL, ADDRESS AND PHONE NUMBER DO NOT EXIST.
THERE’S NOT PLANETARIUM SCREENER OR NOTHING LIKE THAT.
DON’T BUY FROM THIS WEBSITE ZOESHE.COM IS AN FRAUDULENT SITE.

NO COMPREN NI MIERDA A ESTE SITE ZOESHE.COM ES UNA ESTAFA “CUENTO DEL TIO”

GIVE ME MY MONEY F**** BACK
ORDER ZOE13611802

February 7, 2020
Unprompted review

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