While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The worst customer experience I have ever had! I have sent out many emails asking about purchasing a few items, I got one response to which I responded. I received no further correspondence from... See more

Rated 1 out of 5 stars

Same issue and claim put in to PayPal to get refund processed. As a side note I’m trying to work out why on earth this company has an overall rating of 2 on Trustpilot when it has nothing but 1’s... See more

Rated 1 out of 5 stars

Like others, I ordered 2 planetarium sets with both disks. In November via FaceBook!). One was for my Grandson for Christmas. Theses CRIMINAL FRAUDSTERS zoeshit, delivered disks in an envelope w... See more

Rated 1 out of 5 stars

According to this website I HAVE to give at least 1 star in order to continue. Finally, order dated 27.11.19, fully paid, planetarium & 2 discs., 2 discs arrived on 27.12.19. OK. Now WHEN will I... See more

Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(150)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

THIS IS A SCAM WEBSITE!!

THIS IS A SCAM WEBSITE!!! I have lost my $60 and the Christmas present I purchased for my partner has never arrived, please do not use this site! Amy From New Zealand.

December 22, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

Ripped of big time!!!!!!

I am the same I ordered 2 with extra discs and 2 discs have come nothing else... Alot of money and no Christmas presents for my nephews.... Does anyone know if the discs sent work on the real plantarian machines or not?????

December 21, 2019
Unprompted review
Rated 5 out of 5 stars

Good new for all of you

Good new for all of you. My order is finally on its way. Yeah after 26 days, they finally shipping my order. I guess y’all just need to wait. I rate this 5 stars so y’all can see my comment. But it should be 3 stars for being delayed for so long lol

December 20, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

Avoid!!!

Ordered a planetarium with discs weeks ago and only received the discs no planetarium. Tried to email but keep bouncing back, wish I checked out the reviews before I ordered. Now I will have to see how to go through PayPal to try and get my money back. Please avoid!!

December 18, 2019
Unprompted review
Rated 1 out of 5 stars

Bloody rip off

Bloody rip off
8 weeks and no planetarium
So upset
This was a Christmas gift for someone
I paid directly to their site so have no way of getting the money back
Am on a limited income and am heartbroken

December 17, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

SAME AS EVERYBODY ELS A CON AND THE SO…

SAME AS EVERYBODY ELS A CON AND THE SO CALLED PHONE NUMBER IF YOU PUT THE NUMBER IN SEARCH IT WILL COME UP WITH AL;L THE OTHER CHINEE CON COMPANYS THAT ALL HAVE THE SAME NUMBER IM GOING TO FIND OUT IF THE IS A GOVERNING BODY IN CHINA I CAN GET THERE SCAMS SHUT DOWN AND THEM JAILED.

December 17, 2019
Unprompted review
Rated 1 out of 5 stars

Just don't

Just don't. Ordered a planetarium with expedited shipping. Not only was the product several weeks late, the only thing I received was the disk...nothing to view it on and the listed email address is an invalid email. I am going to have to get the bank involved.

December 17, 2019
Unprompted review
Rated 1 out of 5 stars

Made today beside others a ZoeShe test…

Made today beside others a ZoeShe test order (ZOE13611333 for a home planetary incl 2 d.) for the production of a radio feature about product quality and service of Chinese Internet shopping sites like Ali Express, Wish etc.. I’ll keep you informed about the outcome.

December 17, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!

DO NOT USE!

Not only do they not actually sell what is advertised, but they have literally no means of contacting them. Their number rings off indefinitely and their emails bounce back as an unknown address.

Do not order anything from them! I’ve had to open a paypal dispute in the hopes of getting anything back and yet they are still trying to claim they’ve sent me my order, paid for express shipping and didn’t receive it within the time frame either!

December 17, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

I wish I had read the reviews first…

I wish I had read the reviews first before ordering the planetarium with two discs, it looks so good on Facebook I’ve waited 11 weeks for my order to come finally I got a text saying my order will be delivered in the next few days,when it finally came alI I received was one disk but no planetarium , i’ve tried emailing them to find out what’s happening to my order but it keeps bouncing back they’re not receiving my emails it looks like I’ve been conned as well absolutely raving mad this was going to be a great Christmas present for my nephew, all I have is a disk what can I do with that I feel cheated please don’t order anything from this company is the scan😫😣😖

December 15, 2019
Unprompted review
Rated 1 out of 5 stars

Pay for nothing - scam

So I paid now I see who they are! How does this come up on my Facebook and good reviews! I see I’m not alone spending money I work hard for and buy a gift that won’t ever come! Sad to say I got ripped off too!! Scam alert to anyone

December 15, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

Fraud

Yes, I fell for this too, no delivery of the planetarium, my email to them came back as not delivered. Fraudulent!

December 13, 2019
Unprompted review
Rated 1 out of 5 stars

scam

Didn’t think I would be scammed as I’m quite clued up , but first time for everything, yes totally scam , luckily I paid with PayPal so I will be covered

December 12, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look