While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The small biomat is great. We already had a full size mat which is permanently on the massage table and used by the whole family. We liked it so much we took it on holiday, placed it across the bed so... See more

Company replied

Rated 4 out of 5 stars

My ZoeTech sauna blanket is everything I expected, amazing quality, works a dream! Only downfall is customer service, I asked a question regarding if there was a built in timer as my blanket only heat... See more

Company replied

Rated 3 out of 5 stars

The good: Great service. Receiving and returning were fast and efficient. The not-so-good: It's stated as low EMF. Maybe for magnetic fields but for electric fields, it is very high, actual... See more

Company replied

Rated 5 out of 5 stars

Customer service was amazing, got an immediate response to my email when I asked a few questions. The product took about 2 weeks to arrive but postage is always like that lately. The product is amazin... See more

Company details

  1. Health & Medical

Written by the company

Holistic solutions to elevate your life


Contact info

3.9

Great

TrustScore 4 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

love this so much

love this so much, has been a lifesaver! the only thing i don’t like is that occasionally you’ll get one big shock (not sure if mines faulty or if this is normal) but id love to know.

June 2, 2021
ZoeTech  logo

Reply from ZoeTech

Hi Maddie,
We're so glad you are loving your nee TENS device.
Our TENS device offers adjustable levels of intensity that provide both soothing vibrations and a more intense pulse, all with the aim of confusing pain receptors, preventing pain signals (such as period cramps) from reaching the brain. If you have any further questions about your device please email us at help@zoetech.com.au and one of our customer service agents will be able to help you♥︎
Thanks,
The Zoetech Team x

Advertisement
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. I bought it for my daughter for her birthday. She loves it but as yet hasn't had a migraine to fix. Thankyou.

June 1, 2021
Unprompted review
ZoeTech  logo

Reply from ZoeTech

Hi Lesley,
What a great birthday gift for your daughter! We hope it has helped ease the pain of her migraines and lets her live her best life.
Thanks,
The ZoeTech Team x

Rated 4 out of 5 stars

Wish I bought it sooner!

Wish I bought it sooner!
Delivery was really quick, the sauna is so easy to use, I feel great afterwards.... really happy

June 1, 2021
Unprompted review
ZoeTech  logo

Reply from ZoeTech

Hi Bee Elle,
Thank you so much for taking the time to review our Sauna Blankets.We're so glad you love using your blanket and that it leaves you feeling great afterwards!
Thanks,
The ZoeTech Team x

Rated 5 out of 5 stars

Great Value

Great quality, easy to use (and clean), can use it anywhere, fantastic value for money! Love it!!!

May 18, 2021
Rated 5 out of 5 stars

Don’t know yet as bought it for my…

Don’t know yet as bought it for my daughter as a present and she hasn’t used it yet.
When she has her next period I guess she will try it then.
Send another review opportunity in a month and I’ll be able to provide feedback.

May 13, 2021
Advertisement
Rated 4 out of 5 stars

My migraine from Hell & Zoe cap to the Rescue

I recently bought the Zoe Migraine cap x2 as I'm currently suffering with an acute migraine that's been going on for a number of weeks now. A girlfriend was aware of my suffering & saw an advert pop up on her Facebook page & immediately sent the link through to me. After reading what the cap does & how it functions ( which is almost what I've been doing, i have been wrapping my head in cold wet towels in a turban fashion but I have to put several layers of towels on my pillows to stop them getting wet including a wet proof pillow case!) So I thought I would order your Zoe Migraine Cap & hoped it will help solve all of this problem & help relieve my ongoing migraine. The whole process was quick & easy online, I was so excited when they delivered my two caps last Fri 7th May 2021. I put both into the freezer to start the cooling down process which was about 20-30 mins. Out came the 1st one & promptly onto my head with a slight adjustment to be snug then went & laid down for asleep. The cap is slightly hard on the ears from the gel pads, so I put a couple of eye masks folded & slip them up to give them cover from the very cold pads. The cap certainly eased my migraine & gave me relief & was a lot drier to use than my previous turban style of wet towels. Also as one cap gets too warm, I just swap it out with the other cold one from the freezer so I've always got one on my head & one cooling down again
The only drawback I have found is that I & maybe others will find this too, migraines can shift around & not be isolated in one location on the head. So, yesterday mine had shifted from the left side to the top of my head, where it stay all day & night. As there is no gel padding of any sort on the top of the cap, I had to improvise by finding a small lunchbox gel ice pack & place it on my head, then carefully place the cap overtop making sure it stayed where I needed it to be. Alas as soon as I laid down to try & sleep it kept sliding down. So I had to adjust the cap quite tightly for it to stay on top. Therefore, can I suggest a wee pocket be sewn in & a supplied gel pack or as a optional extra be offered for anyone like me who gets migraines that shift around. That is the only reason you did not get a 5 star rating on your otherwise very good cap for migraine relief.

May 12, 2021
Unprompted review
Rated 1 out of 5 stars
ZoeTech  logo

Reply from ZoeTech

Hi Karen,

I'm sorry to hear that you haven't received your order :( I wanted to follow up as I can see that your order was dispatched on the 7th of April from our fulfilment centre and according to the tracking number provided by Australia Post was delivered on the 9th of April.

I can see that one of our customer service agents responded to your email on the 6th of May. However, we didn't receive a response from you! Therefore I hope you were able to locate your order :)

However, please email us at Help@Zoetech.com.au with the subject line 'Karen Trustpilot' so I can respond to you as soon as possible.

Take care,
Lizzie

Advertisement
Rated 5 out of 5 stars

Migraine headband and Tens Device

I bought two products for my daughter they only came last week so at this stage haven’t used them yet. I am always keen to try new products especially if it means less or no use of medication. The quality and packaging of the products is excellent and speedy postage as well. Price was great.

May 3, 2021
Rated 5 out of 5 stars

Brilliant product!!!

Brilliant product!!!! Works extremely well for headaches as well as migraines. Super soft material. Great that it is adjustable. Very comfortable.

May 3, 2021
Unprompted review
Rated 2 out of 5 stars

Still waiting purchased on the 4th…

Still waiting purchased on the 4th April haven't received yet although I am getting responses from my enquiries and a 10% refund still not happy with the length of time taken

May 2, 2021
ZoeTech  logo

Reply from ZoeTech

Hi Tanya,

I'm sorry to hear about the delay with your order arriving. I can see that one of our wonderful customer service agents informed you of the delay and offered two solutions :)

I'm happy to see that we kept you updated and can see that your order was shipped accordingly!

I hope you have been absolutely loving your Sauna Blanket. We would love an updated review on your experience too :)

Take care,
Lizzie

Advertisement
Rated 5 out of 5 stars

Patty

Thank you for your prompt delivery.I ordered it thinking that it would take a long time to come, but it didn't. That was greatly appreciated. Thank you, Zoe Tech :-D

April 26, 2021
Rated 5 out of 5 stars

Headache cap.

My partner had headache the other night so I went to freezer and got headache cap out and put it on him. I asked him the next day did it help and he stated yes it did.

April 22, 2021
Rated 5 out of 5 stars

Absolutely Love It!

I purchased the migraine headband and absolutely love it! I often get headaches as I'm working at a computer all day and it's really helped to ease them. The cooling sensation is so soothing on your head and incredibly comfortable.

April 16, 2021
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look