Horrible. Item came with a main part missing. When contacted the company they said they couldn’t send the part nor would they accept a return because it was on sale. It was about $150CAD … I a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Never received the handbag and scarves. Shop app states it was delivered. When emailing their "customer service " no response. Thankfully the $139.99 was charged on a credit card with outstanding chal... See more
Terrible do not buy anything from this website I actually bought some clothes from Tik Tok 4 weeks ago they took my money but never dispatched and when I sent them an email they have nothing returned... See more
Zovias online clothing. Their product is actually worse than their customer service! It took Over two months to arrive and when it did, it was nothing like the photos. Firstly it’s 100% nylon/ p... See more
People also looked at
Fraude
Fraude. Fraude. Fraude. Stay away! The send you dollar store items and don’t let you return. Please stay away as they steal your money!!
June 9, 2020
Unprompted review
Advertisement
Fraud
Fraud. I did receive my item but it was laughable, nothing like the picture. Terrible fabric.
They used a picture of something else and tried to imitate it. Refused a refund. I claimed it via PayPal and can only get a refund if I send it back to China to an address given I chinese
June 2, 2020
Unprompted review
I purchased items during the first week…
I purchased items during the first week of April and I am still waiting for delivery. When I contacted the customer service team, they provided me with tracking details that show the parcel is in transit in Sydney (has been for 2 weeks) - I’m in WA. Biggest waste of time and money!
June 2, 2020
Unprompted review
They have literally stolen money from…
They have literally stolen money from me. If I could give less stars I would! They sent my order to the wrong state, when I asked where it was they sent me tracking info that proved I never got it, because THEY SENT IT TO THE WRONG STATE and then they refused to discuss their mistake. They won’t replace or refund despite the issue clearly being their fault. I can’t tell you if the product is any good because it never arrived but if it’s anything like their customer service I would have to say it’s absolutely rubbish!
June 1, 2020
Unprompted review
Crappy, catfishing company
Poor quality and the company seems to have a fake return policy. It SAYS that they'll do returns within 30 days for any item you don't like - but the only way to return something is to contact a customer service agent. And.... yeah - no information, link, anything is on the website to do so. They say if you have any questions - email them. But... having tried this route multiple times - they don't seem to reply at all. My assessment - fake return policy. Ordered 3 items: 1) okay, 2) sweats pants and top in large - but was so tight on my skinny 16yr old daughter that she wouldn't take them, 3) top that looked cut in a pick but was 100% polyester and not even my grandmother would wear it in real life.
May 30, 2020
Unprompted review
Advertisement
Zovias online clothing.
Zovias online clothing.
Their product is actually worse than their customer service!
It took Over two months to arrive and when it did, it was nothing like the photos.
Firstly it’s 100% nylon/ polyester! No cotton there as the description falsely states. Nor is the cut and stitching like that of the photos online.
Utter rubbish and poor quality.
When I email to complain and message via Facebook-no response!
Do not Purchase, it’s a waste of money.
May 17, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.