ZOX Reviews 3,356

This is one of, if not the best company I have ever worked with. The few times, and I do mean few, that I've had an issue over the years, their customer service is above and beyond! And their product is excellent.

I am a frequent wanderer to this site..... Love the products...........Love gifting them........ Great interactive ones also.

Stephanie was amazing, and the service was irrefutably the best I’ve ever experienced. I wasn’t having the best week, and the communication and commitment to taking care of customers suited best in refreshing me. I love the products and will continue to buy and recommend them for life!

Amazing company that promotes kindness and positivity with all of the bracelets and other items! I have a collection of Zox items that I treasure! Their customer service is top notch as well!

Superb customer service! Not only is the ordering process incredibly easy with the user-friendly website, but my order arrived SO fast. Then a week or so later, I received an email from Jason asking how I liked the bracelet. I love this kind of customer service. This is why I keep going back for more - for me, for friends, for family.

Ordered a bracelet and very happy with it. Also I ordered the wrong size at first, and they were able to change the order before it shipped. Responsive and friendly customer service. Highly recommend.

We absolutely love the interactive Bible verse bracelets. When one stopped working, I received a response very quickly and they sent a replacement that same day. Amazing products. Amazing customer service.

Let me start of by saying I love Zox! I ordered 8 bracelets right away and 2 of them where to big for my daughter. I emailed them for an exchange and they wrote me back within 24 hrs and said we refunded your money for the 2 bracelets and please keep the bracelets or give them to a friend. I thought that was really a great feature that they do. Great company and I would recommend them to all my friends and family!

Great customer service Zox informed me my parcel was lost in the mail as they hadn't received any updates and without hesitation issued a full refund! I will definitely be purchasing more products from Zox I love what they are doing and stand for as a company ❤️

Product: 5/5 Bracelets are comfortable and the interactive bracelet work like advertised.

Customer Service: 5/5 I wasn't able to select my free gift for a $75+ purchase and Sarah rectified this quickly.

The customer care they reached out and responded quickly to me and fixed the issues will recommend again and again

Excellent service!!!
Great products.
I’ve just ordered a few more.
Door with customer service at one point and they were so helpful and friendly.
I already know I’ll be coming back in the future.

Great customer service and prompt replies to my emails gave me confidence to order from them. Im currently waiting to receive my order and am so excited to try the watch bands out!

I’ve loved Zox for years! They are beautiful and inspiring!! Definitely worth checking out!

Without any hesitation, ZOX fulfilled every aspect of integrity and kindness.
If every company or business treated customers the way I have been treated, there would be no need for a complaint department.
They were wonderful and I have the highest regard for them!

I ordered one bracelet then noticed 2 more I wanted. I emailed customer service and they immediately added them to my order. They have great variety and great messages.

When my order went missing during shipment, Zox stepped up in a major way.
They made me feel heard and seen, empathized with my situation, and worked to not only rectify it, but to go beyond expectations. I would order again in a heartbeat!

I was looking for a watch band and couldn't find it in the band I needed. I sent an email and zox responded quickly. Asking which watch band i was interested in and when I responded zox sent me a link to order it.

I own several bracelets and watch bands, love the quality, the colors and messages. My latest package arrived damaged and was missing the band itself, zoxx sent a new one right away. Great customer service.

I love my Zox products. I have ordered many times over several years and the products are high quality. Recently had to utilize the customer service link and my concerns were managed quickly and efficiently.