Zumbamboo Reviews 163

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, noting the premium, soft, and durable fabric. Many appreciate the stylish designs and the practicality of items like the short zippy, which simplifies parenting. The customer service is frequently highlighted as excellent, with many people appreciating the helpful and responsive approach to resolving issues. However, some customers experienced significant delays with their orders, with items taking much longer than expected to arrive, sometimes without clear tracking information or communication about shipping origins. A few people also reported issues with receiving incorrect sizes or missing items, and in some instances, found the customer service unhelpful in resolving these specific problems.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the fabric for being... See more

Quality

Users describe positive interactions with quality, consistently praising the premium feel, softness, and... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the high quality of... See more

Delivery service

People report ambiguous experiences with delivery services. While some customers praise fast shipping,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ll admit I was skeptical at first, but these clothes won me over fast. The fabric feels premium and incredibly soft, yet still durable enough for everyday wear. What really sold me was how practical... See more

Company replied

Rated 5 out of 5 stars

Absolutely stunning pieces! I just received my order of long sleeves and short zippies, and the quality is even better than I expected. The fabric is thick, soft, and feels so premium. I’ve already re... See more

Company replied

Rated 5 out of 5 stars

As a mom myself, I know what’s actually useful. That’s why Zumbamboo is my number one recommendation for new parents. Their long sleeves are so stretchy and easy to put on, and the designs are stylish... See more

Company replied

Rated 5 out of 5 stars

I'm usually the one complaining about how much my wife spends on baby clothes, but after feeling these Zumbamboo sweatshirts, I've officially stopped. I actually found myself checking if they make the... See more

Company replied


Company details

  1. #5 of 6 best companies in Baby Clothing Store

Written by the company

Zumbamboo has established the pinnacle of excellence in children's textiles, leveraging state-of-the-art advancements in textile manufacturing. Our standout designs are both elegant and remarkably comfortable, providing unmatched functionality.


Contact info

4.2

Great

TrustScore 4 out of 5

163 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I received my order of seven pair of…pajamas and the quality is outstanding definitely worth the price and the love that they are personalized

I received my order of seven pair of baby pajamas and the quality was absolutely magnificent they will be great for the summer weather so much more comfortable than a onesie. Because I ordered so many a name was forgotten and they duplicated a name so I contacted customer service and they responded very quickly and they worked through a solution with me trying to figure out what went wrong in the end they are going to send a new pair with the missing name. So if you are debating on buying from this company let me reassure you the quality is great and the customer service is awesome so you feel at ease getting your little ones their new favorite pajamas.

April 15, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much for your wonderful and detailed feedback!
We’re truly happy to hear that you’re pleased with the quality and comfort of the pajamas, especially for the summer season. We also appreciate your understanding regarding the naming issue, and we’re glad we were able to resolve it together by arranging the replacement with the correct name.
Your kind words mean a lot to our team, and we’re always here if you need any further support in the future.
Thank you again for trusting us with your order

Rated 5 out of 5 stars

Dog face pjs

Love how cute the pjs with our dogs face is! Our kids loved them so much! Material is very soft too!

April 14, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much for your lovely feedback!
We’re really happy to hear that you and your kids loved the pajamas, especially with your dog’s face on them 😊 It’s great to know you also enjoyed the softness of the material.
Your kind words truly mean a lot to us. If you ever need anything else, we’re always here to help!

Rated 4 out of 5 stars

soft and cute

Very happy with the product, just know that shipping times can be at least 1-2 months out. Otherwise, cut designs and the grandchildren love the softness. Definitely worth the money.

April 14, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much for your feedback
We’re really glad to hear you’re happy with the product and that your grandchildren love it 😊 We also truly appreciate your note regarding shipping times.
We just want to kindly share that we are currently working on improving our shipping service to make delivery faster and more reliable in the near future.
Thank you again for your support and understanding, it means a lot to us!

Rated 5 out of 5 stars

From heistant buyerr to loyal customeer

After a nightmare experience with another boutique brand that ghosted me on a return, I was wary about shopping online again. But the team at Zumbamboo has restored my faith! I had a small question about the sizing of their sweatshirts, and they replied within minutes with a personal, helpful response. The shipping was fast, and the quality of the long sleeves is incredible. They are the gold standard of how an online business should be run.

April 10, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much for your kind word! It truly means a lot to us, especially knowing your previous experience. We’re so happy we could restore your trust and provide the support you deserve. Your support encourages us to keep doing better every day!

Rated 5 out of 5 stars

A 10/10 for quality, comfort, and sleep

My daughter has sensory processing issues and usually screams the moment a 'scratchy' fabric touches her skin. Getting her dressed was a daily battle until we found Zumbamboo. She calls these her 'cloud clothes' No tags, no rough seams, just pure softness. It sounds dramatic, but this brand has literally changed our morning routine and made our lives so much calmer. Thank you for making clothes that actually feel good for kids like her.

April 10, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much for sharing this with us 💛 This truly means more than words can express. Knowing that our products can make your daughter feel comfortable and help make your mornings calmer is exactly why we do what we do. We’re so happy she loves her ‘cloud clothes’

Rated 5 out of 5 stars

awesome product !!

awesome product !!! SO SOFT

April 9, 2026
Unprompted review
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Reply from Zumbamboo

Thank you!!! 💖 We’re so glad you love it, we always aim for the softest and most comfortable fabrics for little ones! We sincerely appreciate your trust in our products and look forward to creating more pieces for you in the future.

Rated 5 out of 5 stars

Great quality and pretty

Great quality. Soft and comfortable but sturdy. Very pretty vibration colors. Fits to size perfectly. LOVE the personalization

April 9, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much for your kind words! We’re really happy to hear that you love the pajamas. Can’t wait to serve you again

Rated 5 out of 5 stars

Perfect PJs

I love the pajamas, the quality and the fun designs. The customer service has been wonderful. The kids I gifted them to absolutely love them and can’t wait for me to get them another pair.

March 31, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much for your kind and thoughtful review!
We’re absolutely delighted to hear that you love the quality and fun designs of our pajamas. It means the world to us that the kids enjoyed them and are excited for their next pair that truly makes our day!
We’re also very happy to know that you had a great experience with our customer service. Creating comfortable, high quality pieces and making our customers happy is what we strive for every day.
We can’t wait to help you pick out the next set they’ll love even more!

Rated 5 out of 5 stars

The perfect gift

Zumbamboo has become my go-to recommendation for baby gifts. Whenever a friends is expecting, I immediately send them a couple of short zippies. The quality is so much higher than what you find in department stores, and every mom I've gifted these to has ended up becoming a repeat customer herself! It's the one gift I know will actually get used and loved.

April 8, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much! We’re honored to be your go-to for baby gifts
It means everything to us that moms love our zippies and keep coming back. We truly appreciate your support and for sharing Zumbamboo with others!

Rated 5 out of 5 stars

I absolutely loved the personalized…

I absolutely loved the personalized holiday outfit for my granddaughter . They were very responsive to my questions.

April 1, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much for your kind words! We’re absolutely delighted to hear that you loved the personalized holiday outfit for your granddaughter. It means so much to us that our efforts to create high-quality, handmade items are appreciated.
We hope your granddaughter enjoys her outfit and that it brings extra smiles during the holiday season. We look forward to serving you again and helping you find more special pieces for your family!

Rated 5 out of 5 stars

Very cute

Very cute, soft baby clothes. Helpful customer service

April 7, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much. We’re happy you love our soft baby clothes and our service 💕 Hope to serve you again soon!

Rated 5 out of 5 stars

I am changing my 1 star review to a 5+…

I am changing my 1 star review to a 5+ star.. here is why/
I ordered pajamas for my grandson early in November 2025. They did not show up until after Christmas. I could not get an answer to where my item was or how to return due to sizing. March 2026, the company reached out to me and asked me what they could do to make my review better and for them to do better service. They offered free pajamas and free shipping. I placed my order and they did not charge me. I received my pajamas within six days and they are exactly as I wanted.
If you just reach out to this company with an issue, I feel they will make it right. Thank you Zumbamboo for staying true to your word.

April 8, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much for giving us another chance 💗 We truly apologize for your earlier experience and really appreciate your patience and understanding. It means a lot that you updated your review. We’re so happy everything arrived just as you wanted this time! We’ll keep working hard to provide better service for you and all our customers.

Rated 5 out of 5 stars

I ordered my girls the Passover pajamas…

I ordered my girls the Passover pajamas that say Afikoman Squad on them with their names. It was sooooo cute!!! Great quality. They have been wearing it all Passover. I got them both one size up so they can also enjoy them next year. Now I am going to order for my baby for next year and my hubby and I.

April 3, 2026
Unprompted review
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Reply from Zumbamboo

It means a lot to know they’ve been wearing them all throughout Passover and that you’re happy with the quality and fit. Sizing up is such a great idea too! 💛
We’re beyond excited that you’re planning to order more for your baby and even for you and your husband, matching family sets are the best! Thank you for trusting us to be part of your holiday traditions ✨

Rated 5 out of 5 stars

AMAZING Product!!

I ordered one of the zippered pajamas for a baby shower. I got one that was personalized. I was amazed at how incredibly soft it was. The colors were vibrant! The shower was in November, so as a Christmas gift I ordered a second one. Again, personalized for the child with the family pets photo. What a hit it was! Again, so soft and great colors. The material is stretchy, so the baby will be able to wear it for several months. I was SUPER pleased!!! So I have just ordered another one in the next size up for when she gets a little bigger.

November 7, 2025
Unprompted review
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Reply from Zumbamboo

Thank you so much for your wonderful and detailed feedback! We’re delighted to hear that you were impressed with the softness, vibrant colors, and overall quality of the pajamas. It truly means a lot to know they were chosen for such special occasions like a baby shower and a Christmas gift.
We especially love hearing about the personalized design with the family pets that sounds so meaningful and unique! We’re also glad the stretchy material will allow for longer wear as the baby grows.
Your continued support and repeat orders mean so much to us. We sincerely appreciate your trust in our products and look forward to creating more pieces for you in the future.

Rated 5 out of 5 stars

Soft enough to change my mind

I'm usually the one complaining about how much my wife spends on baby clothes, but after feeling these Zumbamboo sweatshirts, I've officially stopped. I actually found myself checking if they make them in my size because they are softer than my most expensive hoodie. Also, the short zippy is the only thing I can actually manage to put on a squirming baby at 3 AM without losing my mind. Dad-approved, 100%.

April 7, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much for your fun and enthusiastic review!
We truly appreciate your support and look forward to serving you and your family many more times. To show our gratitude, we’d love to offer you a special discount code for your next order. Please contact us anytime at support@zumbamboo.com to receive it.
We hope your family continues to enjoy our soft, comfortable, and parent-friendly products, and we can’t wait to provide more cozy and practical pieces for your little ones in the future!

Rated 5 out of 5 stars

A happy customer

When I had a question, very quick response. Delivered on time. It was a gift and the recipients were so pleased with the quality and true to size fit.

April 5, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much for taking the time to share your experience! We’re delighted to hear that our team was able to respond quickly to your question and that your order was delivered on time. It’s wonderful to know that the recipients were so pleased with the quality and that the sizing was true to fit. Hearing that our products brought joy to your gift recipients truly makes our day. Your support means so much to us, and we look forward to helping you find more special gifts in the future!

Rated 5 out of 5 stars

Highly recommend this company

Bought gift for my 6 month old grandnephew. It was a holiday outfit and was the cutest and softest outfit. My niece took it on vacation and said she was stopped everywhere she went with people complimenting the outfit.

April 2, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much for sharing! We’re thrilled to hear that your grandnephew’s outfit was a hit. It sounds like he was the star of the vacation with all those compliments! We’re so glad you love the softness and cuteness, your support means the world to us 💖

Rated 5 out of 5 stars

So soft

My grandkids love their zumbamboo pajamas. They are so soft and love the artwork.

April 6, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much for your kind words! We’re thrilled to hear that your grandkids love their Zumbamboo pajamas 😊. Softness and fun designs are exactly what we aim for, so it’s wonderful to know they’re enjoying them. Your support means a lot to us!

Rated 5 out of 5 stars

These PJ’s are so soft

These PJ’s are so soft. They don’t shrink after being washed and dried and are true to size! They do take about a month between ordering and delivery but it is so worth it. I started with one pair in January for my grandson and here we are 10 pair later with 4 pair waiting in my cart.

April 5, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much for your kind words! We’re really happy to hear that you love the pajamas. Softness, true-to-size fit, and durability are exactly what we aim for, so it means a lot to know they met your expectations. We truly appreciate your patience with the shipping time it’s wonderful to hear that you feel they’re worth the wait. And wow, 10 pairs already with more in your cart, that’s amazing! Your grandson must be so cozy and stylish 😊 Thank you again for your support!

Rated 5 out of 5 stars

Customer care with heart

I had to cancel an order because of an emergency, and the refund was processed instantly with a very kind message from the staff wishing my family well. That kind of empathy is hard to find in e-commerce. I came back a month later to rebuy everything because I wanted to support this specific business

April 6, 2026
Unprompted review
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Reply from Zumbamboo

Thank you so much for your kind words. We’re sorry you had to experience an emergency, but we’re glad our team could respond with care and understanding. Your support means a lot to us, and the fact that you chose to come back truly makes our day. Wishing you and your family all the best!

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