Great Experience! My service team, Jennifer and Christina were outstanding. They were always pleasant and answered the many questions I had without making me feel rushed or unimportant. I appreciat... See more
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This was a first time for us with applying for extra student loans needed for my daughter and this was a smooth process. When there were questions they were answered quickly. I would highly recommend... See more
Ron L was quick to respond to my questions and providing support, thank you Ron. Overall A very easy process, hopefully I won't need to take out any loans in the future, but if I do I would strongly c... See more
Absolutely the worst! They never processed auto payments correctly, were impossible to work with, and problem went on for months! Website layout is one of the worst! In every way, avoid this compan... See more
Company details
Written by the company
For more than 40 years our team developed and perfected how to guide students and their families through the student loan process. Our intuitive online platform coupled with a tenured team eager to provide insightful assistance is an unbeatable combination well suited for more than just student loans. Our end-to-end loan platform is now available for a wide range of consumer lending. Our platform offers flexibility to develop custom finance products to suit each partner's market and customers. This turn-key solution requires no additional staffing and no technology investment. Loan customers receive personal service from our team, based in South Dakota, who is passionate about providing assistance and guidance from application through payoff.
Contact info
105 1st Ave SW, 57401-4104, Aberdeen, United States
- 800-645-8272
- feedback@zuntafi.com
- zuntafi.com
3.7
Average
397 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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For the most part it was very easy to…
For the most part it was very easy to understand and follow. I appreciate the way in which this was done, however, I would have preferred a bit more explanation as to what was needed and a more clear sign of acceptance prior to my school telling me so. That said I still had a very good experience.
October 27, 2023
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October 24, 2023
Answered any and all questions in a…
Answered any and all questions in a timely manner.
October 17, 2023
I wish more communication was involved…
I wish more communication was involved (like emails or something) to notify me when action is needed
October 12, 2023
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Easy to work with!
June 10, 2023
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Helpful and honest
The service was very user friendly and knowledgeable. Provided feedback and results in a timely manner.
October 3, 2023
good contact
the amount of contact and how fast they would reply to my emails concerning the refinancing.
February 10, 2023
Communication
Ease of access and talking back and forth between my representative has been quick and helpful.
October 2, 2023
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Easy process and the staff was accommodating to meet my goals and answer any questions along the way.
September 25, 2023
So far my experience has been great but…
So far my experience has been great but considering that I'm being made to do this survey before finishing and bad reviews I have seen I'm worrisome.
September 22, 2023
Great customer service
September 22, 2023
The website was not very user friendly
The website was not very user friendly. It is slow and difficult to make edits to information.
The support was good and helpful.
August 29, 2023
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The application process was seamless…
The application process was seamless and was able to be completed all online.
September 17, 2023
Staff
Staff and employees at Zuntafi are friendly and eager to help where they can.
September 13, 2023
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