Zuralo Myshopify Reviews 

122
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, most reviewers were let down by their experience overall. Many customers reported that their ordered products, such as outdoor storage boxes, air conditioning units, and garden sheds, never arrived after payment was taken. People also found it impossible to contact the company, as phone numbers were inactive or did not connect, and emails went unanswered. Reviewers frequently mentioned that the website appeared realistic, but the payment process often showed different company names or locations, raising concerns about legitimacy. Many customers had to dispute charges with their banks to try and recover their money, as the company was perceived as not fulfilling orders after payment.

What people talk about most

Order

Customers express significant dissatisfaction with their orders, frequently reporting that items paid for,... See more

Payment

Consumers find payment to be a source of significant dissatisfaction, primarily due to issues where goods... See more

Product

Clients share negative opinions on product, with many reviewers reporting issues with non-receipt of items... See more

Website

Reviewers highlight significant dissatisfaction with the website, frequently expressing concerns about its... See more

Customer communications

Reviewers consistently express frustration with the inability to contact the company. Many report that phone... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Dodgy AF! Ordered outdoor storage box a month ago. No correspondence regarding my delivery. Tried contacting a few times to no avail. Email address appears to be some personal email and payment receip... See more

Rated 1 out of 5 stars

Definately a scam, furniture hasn't been received. Checked reviews and obviously panicked, disputed the payment on Barclays app 2 hours ago, took a while to find as payment wasn't to the company (... See more

Rated 1 out of 5 stars

Scam, scam, scam , paid for an air con unit, never arrived but money taken, should have read reviews first! Do not order anything from this site , phone number is inactive, no reply to e mails unabke... See more

Rated 1 out of 5 stars

You will order something, you'll pay for it, you'll get a confirmation email with an order number, BUT YOU WON'T GET THE ITEM!!! I wish I'd looked at the reviews before I ordered something ( the it... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

122 reviews

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No history of asking for reviews

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1.2

All reviews

(122)

122 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam

Scam, scam, scam , paid for an air con unit, never arrived but money taken, should have read reviews first! Do not order anything from this site , phone number is inactive, no reply to e mails unabke to contact at all

June 6, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered 2 garden storage boxes and…

I ordered 2 garden storage boxes and was given a delivery date of 6th - 9th June. When they didn't arrive I tried to contact them. The customer service email address got no reply. The contact number and online chat were the same.
I've recovered my payment by Barclaycard but others should be warned not to buy anything from this company.
I do question Shopifys part in this transaction. What do they do to vet sellers using their format ?

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a dressing table for my…

I ordered a dressing table for my daughters 16th birthday. Didn't come.no correspondence. Im with hsbc who has said its a 21 day claim. Still awaiting. Do not buy. Shopify needs to sort things out down there end. Letting a fraudulent company use them on the website for tracking. Google also need to remove this company.

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

Fkng scammers

Fkng scammers. Don’t buy. Order an ac last month and still not coming, cant trust anything online these days. I don’t know how Klarna partnered with these guys.

May 26, 2026
Unprompted review
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Rated 1 out of 5 stars

Please do not order from them

Please do not order from them, the company is a scam never received the order and my bank find out my money went to a cleaning company based in France

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam website

This is a scam website. Avoid at all costs despite the tempting prices. The order never arrives, the payment goes to a Facebook account for a different service and they do not respond to emails. Absolute disgrace.

June 2, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE!!

DO NOT USE!!
The same experience as others. Ordered something which never arrived. No communications. Like others, shame I didn't check reviews before ordering.

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

Don't order anything

You will order something, you'll pay for it, you'll get a confirmation email with an order number, BUT YOU WON'T GET THE ITEM!!!
I wish I'd looked at the reviews before I ordered something ( the item I ordered said it was recommended by Good Housekeeping) I'm now having to try to get the money back via my bank.
Please people don't go near this so called company.

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. This is a scam website and needs to be taken down. I ordered some furniture at the end of May and still haven’t received anything. They take your money and never send you your item. The “customer service” number is inactive, and the email address is a normal persons address- but you don’t get any response. Upon googling the company- it’s linked to a domestic household address in Edinburgh, but a European name on the money transaction on my bank statement- it’s all just fake though as everything else is on this website. I have contacted my bank to recall the money- just steer clear- the “customer reviews” on the website are all fake too…So frustrating.

May 29, 2026
Unprompted review
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Rated 3 out of 5 stars

Order not delivered

Ordered online 27th May. Got confirmation email.
emailed them 4th June asking for delivery date. No reply.
Looked on this site.
Scam Scam!
*I have updated this review*
I contacted my bank to notify them of the suspected scam. They checked my account and by coincidence there was a "Pending" refund from the merchant name that had debited my account. They advised me to wait a couple of days and check if it had gone through. I checked today 11th June and it had been refunded in full.
Thank you Zuralo but please up your communication game.

May 25, 2026
Unprompted review
Rated 1 out of 5 stars

Oh my i wished id read this companies…

Oh my i wished id read this companies reviews before ordering from them. Not sure how they can legally trade when they obviously are a con outfit that hope you don't ask for your money back via your bank
AVOID THIS SCUM COMPANY BASED IN FRANCE

June 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Scam

Scam. Items never received but took my money. Number is inactive and emails just being ignored. Money goes to France but company address is listed in the UK. Do not order from these cretins !

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a sideboard and yes it’s a scam…

Ordered a sideboard and yes it’s a scam , no sideboard delivered and I’m still waiting on my money back from my back . I ordered on 20th April and now still waiting on refund.Raging that this fake company is still advertising and stealing money from people

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

This website is a SCAM PLEASE DONT…

This website is a SCAM PLEASE DONT ORDER email address doesn't exist the contract number is reported as fraud i ordered 2 x outdoor bin storage. Never received This site is still on shop which I dont understand how when all the reviews state noone has ever received item avoid all they wont is ur money

May 24, 2026
Unprompted review

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