Zuralo Myshopify Reviews 

124
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, most reviewers were let down by their experience overall. Customers frequently reported that their ordered products, such as furniture or outdoor storage, never arrived after payment was taken. Many people encountered significant issues with the company's contact methods, finding phone numbers inactive and emails unanswered, making communication impossible. Reviewers widely perceived the website and overall operation as highly problematic, leading to widespread dissatisfaction. Many customers found themselves needing to contact their banks to dispute payments and recover funds, due to discrepancies in how payments were processed or services rendered. Despite the realistic appearance of the website, people warned others to avoid ordering, citing a complete lack of communication and product delivery. This consistent pattern led many to conclude the site was highly unreliable.

What people talk about most

Order

Users describe widespread dissatisfaction with their orders, frequently reporting that items paid for never... See more

Payment

People report negative experiences with payment, with many reviewers stating that their ordered items never... See more

Product

Customers consistently express strong dissatisfaction with product delivery, frequently reporting that items... See more

Website

Clients share negative opinions on website, with many reviewers consistently identifying it as unreliable and... See more

Customer communications

Consumers report significant frustration with the inability to contact the company. Many reviewers state that... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Definately a scam, furniture hasn't been received. Checked reviews and obviously panicked, disputed the payment on Barclays app 2 hours ago, took a while to find as payment wasn't to the company (... See more

Rated 1 out of 5 stars

Scam, scam, scam , paid for an air con unit, never arrived but money taken, should have read reviews first! Do not order anything from this site , phone number is inactive, no reply to e mails unabke... See more

Rated 1 out of 5 stars

You will order something, you'll pay for it, you'll get a confirmation email with an order number, BUT YOU WON'T GET THE ITEM!!! I wish I'd looked at the reviews before I ordered something ( the it... See more

Rated 1 out of 5 stars

I would give less than one if I could . This company is utterly disgraceful , taking money with no intention of sending any goods. They do not answer messages of emails and the given phone contact n... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

124 reviews

5-star
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1-star

No history of asking for reviews

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1.2

All reviews

(124)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered a sideboard and yes it’s a scam…

Ordered a sideboard and yes it’s a scam , no sideboard delivered and I’m still waiting on my money back from my back . I ordered on 20th April and now still waiting on refund.Raging that this fake company is still advertising and stealing money from people

April 20, 2026
Unprompted review
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Rated 1 out of 5 stars

This website is a SCAM PLEASE DONT…

This website is a SCAM PLEASE DONT ORDER email address doesn't exist the contract number is reported as fraud i ordered 2 x outdoor bin storage. Never received This site is still on shop which I dont understand how when all the reviews state noone has ever received item avoid all they wont is ur money

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

SCAM!!!! I was waiting for my vanity dressing table and when messaged about delivery date twice there was no response then I looked at reviews and realised it was a scam. I thought the price was too good to be true. So disappointing 😞 xxx

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered items & not received

Ordered items & not received. How are they still operating? should be removed! Raised dispute with my card company. Emails unanswered & phone number does not connect? Stay clear!

May 30, 2026
Unprompted review
Rated 1 out of 5 stars

UPDATE on this SCAM Company

UPDATE on this SCAM Company: So I have already posted a negative review on here about these scambags-I too, am out if pocket roughly £200.00 and fighting to get my money back through my Credit card provider (who is being less than helpful even though I've invoked Section 75...unbelievable!!) Anyway, have reported them to Report Fraud and the report is being looked at. I implore you ALL on here to do the same as the more complaints Report Fraud get, the more weight it adds to the complaint for them to do something about these thieves! The site, Shopify, has a "Report a Merchant" form to also lay a complaint-you will need an open account to do this which is free-Google's complaint procedure is as useful as a "chocolate teapot"-got nowhere with them. Awaiting feedback from the ASA still. Suggest the more of us on here affected that vomplain to the necessary authorities, the more they are likely to do something. I'm even contemplating contacting Rip Off Britain and even MSE so as to get the warnings out there to protect future Consumers from becoming the next victims in this insidious shopping scam. Folks, there is strength in numbers...please help. I already have a Crime reference number for this for Report Fraud-quote this number if you want to help: RF26050260693C and this will link all complaints to the original about these scumbags!

May 22, 2026
Unprompted review
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Rated 1 out of 5 stars

It's a scam,froud

It's a scam,froud! Avoid this company. Very realistic and looking good home page but it a SCAM.They will never send you anything because they no exist.

April 26, 2026
Unprompted review
Rated 1 out of 5 stars

Don't purchase from this place

Don't purchase from this place, I purchased a shed which never turned up and I lost all the money I paid for it! Phone number is a number that doesn't connect to anyone, chat bot doesn't work and email address does not reply, I usually always check reviews on sites I use first time, but this one time I overlooked it and it's the one time I've been scammed! They are robbing everyone and why this place is still coming up on a Google search is anyone's guess! These people need stopping now!!

June 7, 2026
Unprompted review
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Rated 1 out of 5 stars

Definately a scam

Definately a scam, furniture hasn't been received. Checked reviews and obviously panicked, disputed the payment on Barclays app 2 hours ago, took a while to find as payment wasn't to the company (was to a french bank).

confirmation of dispute arrived saying they have 30 days to respond..... but almost 15 mins later, money had been recovered by Barclays and was in my account........... that definately wouldn't happen if it was a genuine site

PLEASE AVOID and Myshopify should take action

June 5, 2026
Unprompted review
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Rated 1 out of 5 stars

WARNING ⚠️ PLEASE DO NOT BUY FROM THIS…

WARNING ⚠️ PLEASE DO NOT BUY FROM THIS COMPANY
Wish I had read the reviews before purchess took my money never sent out the item tryed to contact them email /live chat no response had to get my money back through the bank so please beaware also still trading and selling the air conditioning unit .

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

⚠️ AVOID ⚠️

⚠️ AVOID ⚠️
This is just a front for a cash grab. Nothing ever leaves pending after your payment. Phone numbers disconnected and emails don't get answered. If you have ordered claim your money back immediately as you will not get your order !!!

May 22, 2026
Unprompted review
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Rated 1 out of 5 stars

I wish I seen the comments before…

I wish I seen the comments before purchasing I ordered dressing table but unfortunately I haven’t received any thing.They are scammers no response for Email and phone calls 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

May 19, 2026
Unprompted review

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