Zuralo Myshopify Reviews 

124
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, most reviewers were let down by their experience overall. Customers frequently reported that items they ordered never arrived, even though payments were successfully taken. Many found it impossible to contact the company, with phone numbers being inactive and emails going unanswered. This lack of communication and product delivery led many to question the legitimacy of the website. Consequently, people often had to initiate disputes with their banks to recover their money. Reviewers also noted that payments sometimes appeared to be processed by different entities, and the website, despite appearing realistic, lacked genuine operational support. This pattern of processing payments without fulfilling orders was a consistent concern for consumers.

What people talk about most

Order

Users describe significant dissatisfaction with their orders, frequently reporting that items paid for never... See more

Payment

People report negative experiences with payment, often noting that their money was taken but products were... See more

Product

Reviewers consistently express strong dissatisfaction with product delivery, frequently reporting that items... See more

Website

Reviewers highlight negative aspects of the website, with many expressing strong dissatisfaction and advising... See more

Customer communications

Customers consistently note negative experiences with contact, frequently reporting that they are unable to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Definately a scam, furniture hasn't been received. Checked reviews and obviously panicked, disputed the payment on Barclays app 2 hours ago, took a while to find as payment wasn't to the company (... See more

Rated 1 out of 5 stars

Scam, scam, scam , paid for an air con unit, never arrived but money taken, should have read reviews first! Do not order anything from this site , phone number is inactive, no reply to e mails unabke... See more

Rated 1 out of 5 stars

You will order something, you'll pay for it, you'll get a confirmation email with an order number, BUT YOU WON'T GET THE ITEM!!! I wish I'd looked at the reviews before I ordered something ( the it... See more

Rated 1 out of 5 stars

I would give less than one if I could . This company is utterly disgraceful , taking money with no intention of sending any goods. They do not answer messages of emails and the given phone contact n... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

124 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(124)

124 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam company

Scam company . Bought a dresser off their website. Never turned up and impossible to get hold of them. Luckily I bought on my credit card so was protected. But avoid these fraudsters

March 23, 2026
Unprompted review
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Rated 1 out of 5 stars

This company is a scam

This company is a scam. They do not have any products they just take money, Do not respond. Do not do any business with them as you will be ripped OFF.

April 12, 2026
Unprompted review
Rated 1 out of 5 stars

Thieving b***ards

Ordered a tool shed and surprise, no tool shed, no response to email and a phone number that is inactive. DO NOT BUY ANYTHING FROM THESE THIEVES. I’m now reporting them to the authorities

April 29, 2026
Unprompted review
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Rated 1 out of 5 stars

Item ordered was not delivered

Item ordered was not delivered. I was unable to contact Zuralo by phone or email. Obviously a scam and have started proceedings to recover my money via my bank. Do not order anything from this site.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Complete Scam.

Complete Scam.

Ordered an outdoor tool shed which I never received website just says being prepared for delivery.. No response to emails.
Do yourself a favour and don't order from here. Nothing but a con

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

This website is a scam

This website is a scam. Do not use. You will not receive your order. I was able to dispute my transaction with my bank and got a full refund (thank you HSBC).

April 27, 2026
Unprompted review
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Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM. Not even one star!

Can’t believe I was silly enough not to check here first. Complete scam. Taken my money and order still says processing after over a week. Not even dispatched. Never received anything. Phone number doesn’t work, cuts off, clearly doesn’t exist. Emails bounce back. Absolutely disgusting business. Money is being paid to a company in France called CR group that has nothing to do with ‘ZURALO’.

April 27, 2026
Unprompted review
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Rated 1 out of 5 stars

Similar to the previous reviews

Similar to the previous reviews. No reply to emails and the number cuts off straight away. Paid by credit card, so have filled out a dispute form and hopefully it gets sorted. Very annoyed as I'm normally really thorough with regards to legit sites etc. Do not purchase from this site.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

***SCAM AVOID**

SCAM - No response to emails. Telephone number doesnt work. Ive been refunded. Better luck next time Zuralo you piece of sh1t!

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

ZURALO IS A SCAM - AVOID

Placed and paid for an order, received a confirmation email, then nothing. Tried to contact them by phone and email, but no reply. The number given doesn't exist, and neither does the email address. They appear to have a way to track your order, but surprise surprise that doesn't work either

April 14, 2026
Unprompted review
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Rated 1 out of 5 stars

Scam site

Product didn't arrive. Emails not answered. Payment went to somewhere in France.
Operate apparently from a domestic property in Edinburgh. Have reported to Trading Standards.

Do not touch - scammer!!!

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM Website

SCAM Website, do not part with your hard earned cash. Fortunately I paid with a credit card just in case, good job I did as after 3 weeks of waiting my order had still not even been despatched. They do not answer emails, the phone number drops dead as soon as you ring it and the chatbot just states that the order is awaiting fulfillment. Even the Chinese websites manage to get stuff out to me within 2 weeks. This websites payments go to a company called homeagen.

April 10, 2026
Unprompted review

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