I ordered on 5 April the Easter Box and I still didn’t receive it! According to the track and trace, DHL is still waiting on receiving the box. I am very disappointed because the box was supposed to be a gift.
April 5, 2025
Reply from Goodiebox Nederland
Hi Wendie,
Thank you for taking the time to leave a review 💛
We're truly sorry that your Easter Box didn’t arrive as expected. We've checked your order and, as mentioned in our reply to your message, the box unfortunately got lost during transit. Since it’s now sold out, we weren't able to send a new one — and we understand how frustrating that must be, especially as it was intended as a gift.
We've already processed a full refund for you, which should be on its way to your account. If there's anything else we can help with, please don’t hesitate to reach out to us directly.
Wishing you a lovely day ahead 🌷 Your Goodiebox Team