Great platform with lots of space to improve
I like the product varieties and prompt customer service, that’s on point, 10/10
The thing I kinda do not like is: I have monthly subscription, made for mostly face skin products, but last 3 boxes, I got mostly body skin products and hair products. If someone pays just bit more attention to that, you will be 5/5 instead of current 4/5
Reply from Goodiebox Nederland
Thank you so much for sharing your thoughts 💜 We’re really happy to hear you’ve been enjoying the variety and our customer service – that means a lot to us! We totally get your point regarding your preference for more face skincare products. While our boxes are curated to include a mix across categories, we always strive to balance them so everyone gets the most out of their subscription. Your feedback is super valuable and will definitely help us improve – we’d love to get you to that 5/5 🌸