Excellent service. I needed a plug adapter that would work with a champion 5.5kva generator. It's not a big sale for them, just a simple plug. They were really helpful on the phone answering my questions about it before I ordered. Once I ordered I couldn't get a copy of the invoice as it didn't sync with my account correctly. I emailed and first thing they sent a copy of the invoice. These are all little things and the order was only a little order but they genuinely cared, very efficient service and wanted to help. You can't ask for much more IMO.