Terrible. Only money orientated. Completely ignored the state of my pet to the point of him being at deaths door after 10 days of revenue raising with stressful unnecessary tests. Over medicated with wrong meds and wrong dose amounts. He was so far gone by the time I got to a good vets I now have to put him to sleep. AVOID this avaricious corporate group (owned by Mars) if you care about animals then get your pet to a better vet! They should be struck off!