The car was good, and size as advertised, so no hassles fitting my luggage. Unlike some bigger firms that always seen to "bait and switch" and need an argument to get the car you paid for.

As I was going to be driving some back roads I asked how to access spare tyre, as it was not obvious. The person I asked didn't know, so they went and got someone who did. Both of them were super friendly and seemed happy to help.